L***a

10,0

/10

Reviewed 3 week(s) ago

For vacation in Bali, this hotel is so recommended.

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Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

k***a

Leisure

8,2

/10

Reviewed 4 week(s) ago

Stayed for a few days at this hotel, but to clean the room, HK had to call first before cleaning the room, tea and sugar were not added daily, the breakfast menu was not very varied for those of us who have breakfast every day

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1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. We truly regret that our service is not find your expectation and impacted your visit, and we understand how disappointing it must have been. Your feedback regarding service and other aspects of your stay is very important to us. We will review these points with our team to ensure that we address the issues you've raised and improve the experience for future guests. Once again, we apologize for the inconvenience and frustration you encountered. If you are willing to give us another chance, we would love the opportunity to provide you with a more enjoyable experience in the future. Best regards, Crystalkuta Hotel – Bali

k***a

Leisure

5,6

/10

Reviewed 4 week(s) ago

The staff are not very friendly and don't care much, they are more friendly to trainees than to employees, the breakfast is not very varied, especially the lontong menu, it's better to just take it out

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1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. We truly regret that our service is not find your expectation and impacted your visit, and we understand how disappointing it must have been. Your feedback regarding service and other aspects of your stay is very important to us. We will review these points with our team to ensure that we address the issues you've raised and improve the experience for future guests. Once again, we apologize for the inconvenience and frustration you encountered. If you are willing to give us another chance, we would love the opportunity to provide you with a more enjoyable experience in the future. Best regards, Crystalkuta Hotel – Bali

KE

Ketut E.

10,0

/10

Reviewed 6 week(s) ago

Friendly hotel staff, clean rooms, delicious food

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1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Ketut, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

S***Y

8,5

/10

Reviewed 6 week(s) ago

The place is ok.. Clean.. Comfortable.. Overall satisfying. There are additional sleeping pillows.. 👍👍

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1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

Kelvin N.

10,0

/10

Reviewed 8 week(s) ago

Front office Miss Desak if I remember correctly, her name is very smiling, friendly and very fast in handling my check in. For breakfast, her pastry is a favorite. Thank you

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Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Kelvin, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

F***a

Leisure

8,5

/10

Reviewed 8 week(s) ago

The staff is very friendly explaining all my detailed questions. The room is quite spacious, there is a space for prayer. The hotel location is strategic in front of Krisna, the road is very busy. 24 hours the sound of the busy highway. Breakfast is delicious and varied, kids friendly. For morning check out before breakfast, you can request a meal box the day before. Initially, I asked for breakfast if I checked out in the morning, but it turned out I got a meal box (choice of fried rice, fried noodles, or sandwiches). When other guests saw me checking out with a meal box, they also asked for it, but they hadn't requested it so they couldn't be served. The point is, don't be shy about asking, the hotel staff will explain it well. Thank You

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+3

1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. We truly regret that our service is not find your expectation and impacted your visit, and we understand how disappointing it must have been. Your feedback regarding service and other aspects of your stay is very important to us. We will review these points with our team to ensure that we address the issues you've raised and improve the experience for future guests. Once again, we apologize for the inconvenience and frustration you encountered. If you are willing to give us another chance, we would love the opportunity to provide you with a more enjoyable experience in the future. Best regards, Crystalkuta Hotel – Bali

MI

Maria I.

Staycation

10,0

/10

Reviewed 20 week(s) ago

I've stayed here before.. and will come back to this hotel.. Initially I only booked for 2 nights...and I extended it for another 4 nights.. it's really recommended.. best

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+2

1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Maria, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

Eka

Leisure

9,4

/10

Reviewed 21 week(s) ago

comfortable room and also close to the place by"

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1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Eka N, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

e***a

8,5

/10

Reviewed 22 week(s) ago

All good, the only thing that I was disappointed with was when they did the clearing after the breakfast hour was over. They showed all the dirty things while the guests were still there to eat the food. They should be aware of how the guests feel when they do and show that kind of work.

2 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. We truly regret that our Service is not find your expectation and impacted your visit, and we understand how disappointing it must have been. Your feedback regarding Service and other aspects of your stay is very important to us. We will review these points with our team to ensure that we address the issues you've raised and improve the experience for future guests. Once again, we apologize for the inconvenience and frustration you encountered. If you are willing to give us another chance, we would love the opportunity to provide you with a more enjoyable experience in the future. Best regards, Crystalkuta Hotel – Bali

anita f.

Leisure

6,0

/10

Reviewed 23 week(s) ago

Asked for breakfast to be replaced with sahur, the sandwich was okay, that's fine. Asked what time it would be delivered, 3:30 and then noted it down. At 4 am I called because why wasn't it delivered, it turned out I was told to pick it up myself downstairs. Why ask what time it would be delivered if I had to pick it up downstairs. The bed was also uncomfortable to sleep on.

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Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Anita, Thank you for sharing your feedback, and we sincerely apologize for the negative experience you had during your stay. We truly regret that our service is not find your expectation and impacted your visit, and we understand how disappointing it must have been. Your feedback regarding Service and other aspects of your stay is very important to us. We will review these points with our team to ensure that we address the issues you've raised and improve the experience for future guests. Once again, we apologize for the inconvenience and frustration you encountered. If you are willing to give us another chance, we would love the opportunity to provide you with a more enjoyable experience in the future. Best regards, Crystalkuta Hotel – Bali

BC

BerliantaCharo C.

Leisure

10,0

/10

Reviewed 27 week(s) ago

I like the service at this hotel, it is very good and fast if there is a problem, friendly and always smiling.

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Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Berlianta, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

A***n

10,0

/10

Reviewed 29 week(s) ago

Comfortable "friendly service" close access to everywhere

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1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

Nina N.

Leisure

10,0

/10

Reviewed 30 week(s) ago

Super comfortable, strategic, close to everywhere, friendly staff

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+3

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Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Nina, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

K***a

Leisure

10,0

/10

Reviewed 30 week(s) ago

Nothing bad, everything is good, clean room, very close location to the keranjang bali and joger, nice swimming pool inside the hotel, delicious and varied breakfast. Got a welcome drink too! Will come back to stay again if in Bali 🥳🥳🥳

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Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

PM

Putri M.

Leisure

10,0

/10

Reviewed 31 week(s) ago

Very best, close to the souvenir center

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1 people find it helpful

Accommodation's Reply

12 Aug 2025

Dear Mr/Mrs. Customers, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us. Your kind words and positive feedback mean a lot to our team. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards, Crystalkuta Hotel – Bali

Overall Ratings & Reviews CRYSTALKUTA Hotel-Bali

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