9,0
Exceptional
From 5.712 reviews
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Cleanliness

9,4

Room Comfort

9,4

Meal

9,1

Location

9,0

Service and Facilites

9,3

People often mention about Hotel Tentrem Yogyakarta
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Room Space (112)
Bedroom (109)
Taste (109)
Variety (109)
Staff Friendliness (106)
Ambiance (103)
Family Friendly (97)
Hotel Area (95)
Bathroom (94)
Distance to City Center (90)
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Traveler Reviews Hotel Tentrem Yogyakarta

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Customer reviews
D***h
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
My second stay at Hotel Tentrem, and it was always comfortable. The rooms are spacious and clean, with complete amenities. There's an ironing board and iron, and a hairdryer in the bathroom. I definitely recommend staying here and would definitely stay again if I get the chance.
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Accommodation's Reply
06 Aug 2025
Dear Sir/Madam, Thank you very much for your positive review and support of Hotel Tentrem Yogyakarta. We are very pleased to know that your second stay was still satisfying, especially with the comfort of the room, cleanliness, and completeness of the facilities we provide. All appreciation from guests like you is a great motivation for us to continue providing the best service. We can't wait to welcome you back again in the future! Warm regards, Roso Hantoro Puri - Director of Rooms
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Hanum D. R.
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10,0
/10
Reviewed 7 day(s) ago
Really top, always love Hotel Tentrem🤍
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Accommodation's Reply
05 Aug 2025
Dear Ms. Hanum, Thank you so much for your warm review and support of Hotel Tentrem Yogyakarta! We are delighted to hear that your stay was top-notch and met your expectations. Such appreciation is a huge motivation for our team to continue providing the best service to every guest. We look forward to welcoming you back again in the future to create more special moments. Best regards, Roso Hantoro Puri
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R***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Worth every penny! I enjoyed the jacuzzi and pool so much
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Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you found your stay with us worth every penny and enjoyed our jacuzzi and pool facilities. Providing a memorable experience for our guests is our top priority, and your kind words truly motivate us to keep up the good work. We’d love to welcome you back soon for another relaxing getaway. Warm regards, Roso Hantoro Puri
Rudi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Don't hesitate if you want to stay here, you will be truly satisfied staying at Hotel Tentrem Yogyakarta😍
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Accommodation's Reply
05 Aug 2025
Dear Mr. Rudi, Thank you very much for your positive review and for choosing Hotel Tentrem Yogyakarta as your accommodation. We are very happy to hear that you were satisfied with our service and facilities. Reviews like this are a great motivation for us to continue providing the best experience for every guest. We look forward to welcoming you back in the future! Best regards, Roso Hantoro Puri - Director of Rooms
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Guest
icon-Leisure
Leisure
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10,0
/10
Reviewed 1 week(s) ago
The best 5 star hotel, friendly staff, cleanliness, especially the food is delicious.
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Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for your positive review and appreciation of Hotel Tentrem Yogyakarta. We are delighted to hear that your stay met your expectations, especially regarding the friendliness of our staff, cleanliness, and culinary delights. Comments like these are a great motivation for us to continue providing the best service to every guest. Our team will always strive to maintain and improve the quality of our services for your comfort. We look forward to welcoming you back to Hotel Tentrem Yogyakarta for an even more enjoyable stay! Best regards, Roso Hantoro Puri - Director of Rooms
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A***o
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Tentrem Jogja is really good. The rooms are spacious and very comfortable.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you enjoyed the comfort and spaciousness of your room at Tentrem Jogja. This kind of support is a great motivation for us to continue providing the best service to our beloved guests. We hope to see you again soon! Best regards, Roso Hantoro Puri - Director of Rooms
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A Truly Delightful Stay! I recently had the pleasure of staying at Hotel Tentrem, and I must say, my experience was absolutely delightful! From start to finish, this hotel truly exceeded my expectations. One of the most impressive aspects was the incredibly helpful staff. They were always attentive, serving with warm smiles, and highly responsive to all my questions and requests. This outstanding service truly made me feel valued as a guest. When it comes to the food, Hotel Tentrem deserves a huge round of applause! The variety of dishes, from local delicacies to international cuisine, was extensive, and everything tasted exceptionally delicious. The breakfast buffet, in particular, was magnificent, offering such quality and variety that I wished I could try every single item. Furthermore, the hotel's location is remarkably strategic. Hotel Tentrem is conveniently situated close to many attractions and easily accessible from anywhere. This is definitely a big plus for anyone looking to explore the city without any hassle. All in all, I highly recommend Hotel Tentrem to anyone seeking quality accommodation with excellent service, fantastic food, and a prime location. I'll certainly be back!
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Accommodation's Reply
05 Aug 2025
Dear Bapak/Ibu, Thank you so much for taking the time to share your wonderful feedback about your recent stay at Hotel Tentrem Yogyakarta! We are absolutely thrilled to hear that your experience was delightful and that we exceeded your expectations. It brings us immense joy to know that our team’s warm hospitality and attentive service made you feel valued. We take great pride in delivering exceptional service, and your kind words serve as a wonderful motivation for all of us. We’re also delighted that you enjoyed our culinary offerings! Our chefs work hard to provide a diverse and delicious selection of dishes, and it’s rewarding to hear that our breakfast buffet left such a positive impression. Additionally, we’re glad our strategic location added convenience to your travels, allowing you to explore Yogyakarta with ease. Your heartfelt recommendation means the world to us, and we can’t wait to welcome you back for another memorable stay! Should your travels bring you back to Yogyakarta, please don’t hesitate to reach out—we’d love to make your next visit even more special. Warm regards, Roso Hantoro Puri - Director of Rooms
R***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It was so much fun and definitely coming back here!
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review and support. We are very happy to hear that you had a pleasant stay at Hotel Tentrem Yogyakarta. Our team always strives to provide the best service for our guests' comfort. We look forward to welcoming you back in the future. If you have any special needs for your next visit, please do not hesitate to let us know. Best regards, Roso Hantoro Puri - Director of Rooms
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p***y
icon-Leisure
Leisure
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10,0
/10
Reviewed 3 week(s) ago
Always love and enjoy staying here. The besttt
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you very much for your review. We are very happy to hear that your stay at Hotel Tentrem Yogyakarta was always enjoyable for you. We hope that your words "The best" can motivate our team to continue providing the best service and maintaining Tentrem's signature hospitality. We always look forward to welcoming you back to our home away from home in Yogyakarta. See you on your next visit! Warm regards, Roso Hantoro Puri - Director of Rooms
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Dian P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Enjoy the experience to stay here, the food at the Kayu Manis Resto is good and many variety.
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Bapak/Ibu Dian, Thank you for choosing to stay at Hotel Tentrem Yogyakarta and for taking the time to share your wonderful feedback! We’re delighted to hear that you enjoyed your experience with us and that you loved the delicious food and variety at Kayu Manis Resto. Our culinary team takes great pride in crafting memorable dining experiences, so your kind words mean a lot to us. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another delightful stay. Warm regards, Roso Hantoro Puri - Director of Rooms
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Everything at Tentrem hotel was enjoyable. It was a great stay :)
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Accommodation's Reply
22 Jul 2025
Dear Bapak/Ibu, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us at Hotel Tentrem Yogyakarta. Providing a memorable and comfortable experience for our guests is always our priority, and your kind words truly motivate us to keep delivering the best service. It was a pleasure hosting you, and we hope to welcome you back for another great stay in the future. Warm regards, Roso Hantoro Puri - Director of Rooms
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
superb!! recommended!! best in everything!! definitely come again
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Accommodation's Reply
22 Jul 2025
Dear Bapak/Ibu, Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had a superb stay with us and enjoyed everything we have to offer. Your kind words and recommendation mean the world to our team—it’s feedback like yours that motivates us to keep delivering exceptional experiences. We can’t wait to welcome you back for another memorable stay at Hotel Tentrem Yogyakarta! Until then, safe travels and warm wishes from all of us. Warm regards, Roso Hantoro Puri - Director of Rooms
Cynthia A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
All was excellent. Especially the breakfast choice and staff friendliness. The one (or two) thing that bother me, the bed linen and pillow case start to get old. Towel is not white any more. Clean though but look worn out. A bit shocking, we went back around 9:30 pm, the hotel lobby smell cigarette very bad. According to the concierge, they have a music event at the bar. To us, the smell of hotel Tentrem is so memorable. Lemongrass smell, so comforting. But that night… we eere shocked. Anyway, it wont stop us to not going back to Hotel Tentrem Jogja. Still our fave place to stay.
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Accommodation's Reply
22 Jul 2025
Dear Ibu Cynthia, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Tentrem Yogyakarta. We are delighted to hear that you enjoyed our breakfast selection and the warmth of our staff—it’s always our pleasure to provide exceptional service. At the same time, we sincerely appreciate your constructive note regarding the bed linen and pillowcases. Your feedback is invaluable in helping us improve, and we have shared your comments with our housekeeping team to ensure the ongoing and timely upgrades are in place. It was a pleasure hosting you, and we hope to welcome you back soon for an even more comfortable stay. Warm regards, Roso Hantoro Puri - Director of Rooms
D***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,8
/10
Reviewed 5 week(s) ago
Dear Hotel Tentrem Management, I would like to formally express my dissatisfaction regarding several unpleasant experiences during my first stay at your hotel on July 10, 2025. I checked in around 7:00 PM and used the valet service upon arrival. I paid IDR 100,000 for two days of valet parking. However, I was not given any parking ticket or proof of service by the security staff. I even asked twice, “Sir, how do I retrieve my car later if I don’t receive any proof?” to which the night security casually responded, “Just go directly to the valet desk.” After checking in, I went to my assigned room, 0611. Shortly after entering, my young child called me over and pointed out a small cockroach on the bathroom floor, right next to the bathtub. At that exact moment, the bellboy arrived with our luggage. I immediately reported the issue to him, and he promptly removed the cockroach and apologized. Nonetheless, this incident was very distressing, especially for my child. The following day, when I attempted to retrieve my car, I was questioned repeatedly by the valet staff about the parking card. I explained that I had not been given any card the night before. When I raised the issue with the reception, it felt as though I was being blamed for losing the valet card. Even after my car was brought to the front, one of the staff remarked, “Here is your card, Sir. Please make sure not to lose it again,” implying that the fault was mine. I found this experience frustrating and disappointing. I expected a higher level of service, professionalism, and cleanliness from a hotel of your standard. I hope you will take this feedback seriously and take the necessary steps to ensure such incidents do not happen again to future guests
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Accommodation's Reply
22 Jul 2025
Dear Bapak/Ibu, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Tentrem Yogyakarta. We sincerely apologize for the inconveniences you encountered, as this falls far short of the high standards of service and hospitality we strive to uphold. First, we deeply regret the oversight with the valet service, particularly the lack of a parking ticket and the subsequent miscommunication during retrieval. This was clearly a lapse in our procedures, and we will reinforce training with our security and valet teams to ensure proper documentation and courteous, efficient service moving forward. Regarding the cleanliness issue in your room, we are truly sorry for the distress this caused, especially to your child. Hygiene is a top priority for us, and we have addressed this matter with our housekeeping team to prevent any recurrence. Rest assured, your report has prompted an additional deep-cleaning inspection of the room and surrounding areas. We also apologize for the misunderstanding at reception and any implication that the valet card issue was your responsibility. Our staff should have handled the situation with greater empathy and professionalism, and we will use this as a training opportunity to improve guest interactions. Your feedback is invaluable in helping us identify areas for improvement. If you would allow us the opportunity to regain your trust, we would love to welcome you back for a more seamless and enjoyable experience. Please feel free to contact me directly so we can assist you further. Once again, we appreciate your candor and extend our sincerest apologies. We hope to have the chance to serve you better in the future. Warm regards, Roso Hantoro Puri - Director of Rooms
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The staff is very cooperative and friendly, the rooms are clean, the breakfast menu has many variations.
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review and for taking the time to share your experience at Hotel Tentrem Yogyakarta. We are very pleased to hear that the staff service, room cleanliness, and breakfast menu variety met your expectations. Our entire team is committed to providing the best possible experience for our guests, and this kind of appreciation is a great motivation for us to continue maintaining and even improving the quality of our service. We look forward to your next visit! We will be happy to welcome you back. Best regards, Roso Hantoro Puri - Director of Rooms
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The best hotel in Jogja. I always want to return to Hotel Tentrem when I go to Jogja.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your warm review and support of Hotel Tentrem Yogyakarta. We are delighted to hear that your stay was so memorable that we are your preferred choice every time you visit Jogja. Comments like this are a great motivation for our team to continue providing the best service and maintaining consistent guest comfort. Your trust is our honor. We look forward to welcoming you back to our second home in Jogja. See you soon! Best regards, Roso Hantoro Puri - Director of Rooms
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff was incredibly friendly and helpful. They went to great lengths to help locate my lost item, using extensive CCTV surveillance. Thank you very much.
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, Thank you so much for this wonderful review and appreciation! We are very happy to hear that the Hotel Tentrem Yogyakarta team was able to provide satisfactory service, especially in helping you find your belongings. Guest satisfaction and comfort are always our top priority, and stories like this are a great motivation for us to continue striving to do better. We hope you had a pleasant overall stay. We look forward to welcoming you back again in the future to create more special moments! Best regards, Roso Hantoro Puri - Director of Rooms
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Nuraini N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
A family favorite hotel with a traditional feel but international class.
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Accommodation's Reply
08 Jul 2025
Dear Ms. Nuraini, Thank you for your warm review and appreciation of Hotel Tentrem Yogyakarta. We are very happy to hear that your stay with your family was so memorable and that you enjoyed the traditional Javanese ambiance that we offer, with a touch of international standard service. As a hotel that prioritizes family comfort, comments like this are a great motivation for us to continue to provide the best service. We look forward to welcoming you and your family back to Hotel Tentrem Yogyakarta to create more beautiful memories. Warm regards, Roso Hantoro Puri - Director of Rooms
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Ervina A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Spacious room, very typical Indonesian breakfast. Swimming pool, gym, hot tub and sauna facilities are good. Swimming pool is ok, but cold.
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Accommodation's Reply
08 Jul 2025
Dear Mrs. Ervina, Thank you for taking the time to share your experience staying at Hotel Tentrem Yogyakarta. We are very pleased to know that you enjoyed the spacious room, the Indonesian breakfast, and the swimming pool, gym, hot tub, and sauna facilities. We also appreciate the feedback regarding the pool temperature. This information is very valuable for us to continue evaluating and improving for the comfort of our guests. Hopefully this positive impression can make you come back to visit us again in the future. The Hotel Tentrem Yogyakarta team will always strive to provide the best service for our guests. Warm regards, Roso Hantoro Puri - Director of Rooms
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Overall, the best place for the hotel I stayed in. comfortable enough for my family with 2 children. Only 1 drawback when I stayed, the sound of the water pipe above the shower sometimes made a loud noise. fortunately it didn't happen again at night. so overall it is recommended for a place to rest in Jogja, I will also come back here if I have another vacation to Jogja.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Thank you for your valuable review and for your trust in choosing Hotel Tentrem Yogyakarta as a place to stay during your holiday in Jogja. We are very happy to hear that your overall stay experience with your family was pleasant and comfortable. Positive reviews like this are a great motivation for us to continue to provide the best service to our guests. We also apologize for the inconvenience caused by the sound of the water pipes in the bathroom. Our engineering team will immediately check and fix this so that it does not happen again in the future. Last but not least, we greatly appreciate your recommendation and hope to welcome you and your family back to Hotel Tentrem Yogyakarta for your next holiday. Warm regards, Roso Hantoro Puri - Director of Rooms
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