Dear Mr./Ms. D*y, Warm greetings from The zhm Premiere Hotel Padang. Thank you for your perfect 10.0 rating and very constructive review. We are delighted to hear that your son/daughter enjoyed their stay at our hotel, especially the variety of food on the menu and the beautiful pool view. We also appreciate your feedback regarding the cleanliness of the pool. We apologize for any inconvenience you experienced during your previous visit. We have increased the frequency of pool cleaning, especially on weekends, to ensure it remains clean and comfortable for all guests. We hope to continue to be your and your family's first choice when visiting Padang. Sincerely, Surni Yanti, General Manager. The zhm Premiere Hotel Padang