Atria Residences Gading Serpong

Explore Atria Residences Gading Serpong
8,7
Very Good
From 4.549 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,8

Meal

8,5

Location

8,9

Service and Facilites

8,7

People often mention about Atria Residences Gading Serpong
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Staff Friendliness (75)
Room Space (75)
Bedroom (71)
Bathroom (66)
Surroundings (61)
Accessibility (61)
Hotel Area (59)
Ambiance (58)
Distance to City Center (56)
Family Friendly (54)
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Traveler Reviews Atria Residences Gading Serpong

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40
Customer reviews
Yohana
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
I've been a regular guest for a while and it's become like a second home due to its strategic location and flexibility. So, this hotel is the best choice... Always👍
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Rafael K.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
Good hotel, recommended for you to stay.
1 people find it helpful
Agustinus H. P.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The room key must be positioned in a certain position for the door to open or the electrical system to operate. Therefore, I called customer service several times for help.
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Accommodation's Reply
18 Dec 2025
Dear Mr. Agustin H.P., Thank you for staying at Atria Residences Gading Serpong and for sharing your valuable feedback. We apologize for any inconvenience you may have experienced during your stay. Your feedback is very important to us, and we take all customer complaints very seriously. We have forwarded your comments to our team, who will investigate the cause and take immediate action. We apologize for any inconvenience caused. We appreciate your feedback and hope to welcome you back to Atria Residences Gading Serpong again. We will do our best to earn your trust. Sincerely, General Manager
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D***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
strategic location to SMS mall, all rooms are ok, AC is singing, except the water drainage in the bathroom is not smooth, it needs to be repaired
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Accommodation's Reply
18 Dec 2025
Dear Mr./Ms./Mrs. D*D, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we were pleased to see this evident during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon, so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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F***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Thank God, the children are very comfortable.
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Accommodation's Reply
18 Dec 2025
Dear Mrs. F*l, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that this was evident during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon to ensure you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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S***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Comfortable, clean, staff are also friendly.
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Accommodation's Reply
18 Dec 2025
Dear Mrs. S*i, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that this was evident during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon, so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Highly recommended for a staycation here, especially since all the staff are friendly and the breakfast food is delicious.
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Accommodation's Reply
18 Dec 2025
Dear Mr./Ms. Pi, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that this was evident during your stay. We hope to welcome you back to Atria Residences Gading Serpong soon so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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Novita S. S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Everything is good. The staff are very nice and professional. The room is very clean.
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Accommodation's Reply
18 Dec 2025
Dear Mrs Novita S.S., Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
I***l
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
Good hotel, nice and comfortable
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Accommodation's Reply
18 Dec 2025
Dear Madam I*l, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we were pleased to see this evident during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon, so you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
A very comfortable place to stay, I have stayed there twice and it is always my choice.
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Accommodation's Reply
18 Dec 2025
Dear Mr. G*t, Thank you for choosing Atria Residences Gading Serpong and sharing your experience with us. We are delighted that you enjoyed your stay. High-quality service and attentive care are our top priorities, and we are pleased that you experienced this during your stay. We hope you will return to Atria Residences Gading Serpong again to experience our friendly and attentive service and create many wonderful memories. Sincerely, The General Manager
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Dwi A. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
good food, friendly staff, clean, comfortable environment
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Accommodation's Reply
18 Dec 2025
Dear Mr. Dwee A.I., Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we were pleased to see this evident during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon, so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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A***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
Perfect for relaxing. The view is beautiful, especially in the morning when you can see Mount Salak in the distance.
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Accommodation's Reply
18 Dec 2025
Dear Mr./Ms. A*i, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted that you enjoyed your stay. Excellent service and attention to detail are our top priorities, and we are pleased that this was evident during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that you can continue to enjoy our services and create even more memorable moments. Sincerely, The General Manager
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Budiman
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The food is ok, and the hotel is clean too. See you next time.
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Accommodation's Reply
05 Nov 2025
Dear Mr. Budiman, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Lovely place to staycation in here
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Accommodation's Reply
05 Nov 2025
Dear Mr/Mrs Guest, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
Tedy m.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The place is nice, the food is delicious and the staff is friendly.
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Accommodation's Reply
05 Nov 2025
Dear Ms. Tedy M., Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
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I***R
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 9 week(s) ago
The bed/mattress is a little uncomfortable (it sags/drops in the middle) the pillow is too high so it's uncomfortable to use on the head/neck, I use a sofa cushion to be able to sleep. The room is spacious and clean, but it's not soundproof, someone opening the door can be heard very clearly.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr/Mrs I**R, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. I sincerely apologize for the disappointing experience you encountered during your stay. Your feedback is extremely valuable, and I assure you that we take all guest concerns seriously and take immediate corrective actions. Please accept our deepest apologies for any inconvenience this may have caused. We truly value your feedback and hope we can regain your trust in Atria Residences Gading Serpong during your future visits. Yours sincerely, General Manager
Y***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
The best... No regrets coming here
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1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Ms. Y*a, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
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R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The hotel staff was friendly and very helpful during the check-in process.
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1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Mr. R*d, Thank you for choosing Atria Residence Guarding Cellphone and enjoying your valuable stay. We are pleased that you were satisfied with your stay. We are always committed to providing the highest quality service and the best care, and we are honored that your stay reflects this commitment. We sincerely hope to welcome you back to Atria Residence Guarding Cellphone soon and look forward to welcoming you warmly and creating many more unforgettable memories in the future. Thank you! General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The hotel staff are friendly, because we arrived from out of town, the receptionist was happy to help with the check-in process at 12.00, no need to wait until 14.00.
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Accommodation's Reply
23 Oct 2025
Dear Mr. D*W, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
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F***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Good accommodation and location
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Mr/Mrs F***n, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
Number of reviews per page
20
40