7,9
Pleasant
From 10.997 reviews
Provided by travelers on
Cleanliness

7,9

Room Comfort

7,7

Meal

7,3

Location

8,1

Service and Facilites

7,8

People often mention about POP! Hotel Airport Jakarta
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Accessibility (99)
Staff Friendliness (93)
Bedroom (77)
Ambiance (62)
Bathroom (61)
Hotel Area (54)
Room Space (52)
Check-in/out Time (50)
Wifi (44)
Soundproof (34)
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Traveler Reviews POP! Hotel Airport Jakarta

Number of reviews per page
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40
Customer reviews
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 hour(s) ago
The hotel is very close to the airport, has an affordable price, and offers a free airport shuttle, making it very convenient for those of us who are only in transit.
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 hour(s) ago
The hotel is very close to the airport, has an affordable price, and offers a free airport shuttle, making it very convenient for those of us who are only in transit.
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L***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 day(s) ago
The place is clean and the staff is friendly.
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A***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
My stay at the Popi Airport Hotel was very pleasant and comfortable, with friendly staff. It was truly an unforgettable experience, and I will definitely stay here again if I have the chance. Thank you for your service and hospitality.
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Vita K. W.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
The staff is very friendly, the service is also very friendly, clean, close to the airport
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J***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 6 day(s) ago
For guests, especially smokers, this hotel is uncomfortable. The TV is also very small, and the picture is unclear. The bathroom amenities are incomplete.
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Y***y
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
The check-in process was quick, allowing guests to rest quickly. The proximity to the airport exceeded expectations. I expected it to take a while, but as soon as I left the hotel, I was immediately within the airport area.
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REANDA R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
For transit just to sleep, great.
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jacob g. p.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
A good hotel for transit if you take a morning flight, there is a shuttle service with good service.
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1 people find it helpful
R***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
satisfactory!!!!!!!
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J***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Convenient and Comfortable Stay Near the Airport ✈️🏨 Had a great stay at this accommodation located just minutes from the airport—super convenient, especially for early flights or late arrivals. The airport transfer service was a huge plus! It was smooth, on time, and made the whole experience stress-free.
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Risa R.
icon-Business
Business
icon-origin-TRAVELOKA
8,0
/10
Reviewed 2 week(s) ago
It's a nice hotel, clean and comfortable room. Staff friendly.
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L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6,5
/10
Reviewed 3 week(s) ago
We were staying at this hotel only for transit before our flight at 1 am. The check in process was smooth (the staff was helpful and the security helped us to bring our luggage). We booked their shuttle to the airport but unfortunately it wasn’t that pleasant, they told us to be at the reception at 10pm but once we were there (they need to contact the driver first, the car wasn’t ready yet and the guy at reception didn’t really pay attention to us, instead he is enjoying talking with a lady/idk she looks like staff as well but nah). Quite pricey for this kind of service that they provide. The good things is just the location. *if you don’t have small change, better don’t stop in front of the hotel bcs there is a parking fee and can only pay by cash (for online transportation).
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1 people find it helpful
Lintang C. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Suitable for those of you who are transiting to Terminal 3
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1 people find it helpful
d***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6,8
/10
Reviewed 3 week(s) ago
The AC is not cold enough, the TV remote doesn't work, toothbrushes and toothpaste are not available, you can buy them separately at the reception (not offered/explained from the beginning), the taxi service provided by the hotel needs to be improved (because the rates are unclear, the driver is friendly at the beginning, then forces the fare at the end, and speaks rudely). That's my input, hopefully the service will be better, so it doesn't reduce the number of guests staying.
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1 people find it helpful
B***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Thank you for your service.
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Accommodation's Reply
10 Jul 2025
Dear Valued Guest, We would like to thank you for choosing our hotel as your temporary accommodation and for sharing your positive experience during your stay. We apologize if you found our facilities and services unsatisfactory during your stay. We will continue to strive to provide even better service in the future. Thank you again, and we look forward to welcoming you back in the future.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Always like Pop Hotel because the whole building is a non-smoking area. Also like the shuttle from hotel to airport and vice versa!
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Accommodation's Reply
10 Jul 2025
Dear Valued Guest, Greetings from the POP! Airport Jakarta and thank you for sharing your feedback. We are glad to hear that you like the service and facilities provided by our Team, and I will make sure that we keep on improving on them to become even better. Thank you once again for your feedback, we look forward to welcoming you back again soon!.
Ikah M.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The hotel for transit is highly recommended, it has a free shuttle bus 🤗
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Ikah M, We would like to thank you for choosing our hotel as your temporary accommodation and for sharing your positive experience during your stay. We apologize if you found our facilities or service unsatisfactory during your stay. We will continue to strive to provide even better service in the future. Thank you again, and we look forward to welcoming you back in the future.
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R***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
close to soehat airport. the driver arrived quickly, the pick-up driver was not friendly, the driving was chaotic. The bus to the airport was hot, there was no AC. Overall the room was ok, cute and clean, only the bathroom cover sometimes didn't fit, so there was a gap and the water came out into the room + unfortunately there was no restaurant either, shopeefood/gojek had to pay 3000 for parking (there was a way to not pay, but the driver didn't know). the security and the person who helped carry the suitcase were very friendly. oh yeah, the room wasn't soundproof so you could hear sounds from outside, which means that people outside could hear our voices too. it was a bit scary. hahaha
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5 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Valued Guest, First of all, we would like to thank you for staying at our hotel and sharing your positive experience during your stay at our hotel. We apologize that during your stay, our facilities and services were less than satisfactory. We will continue to strive to provide better service in the future. Thank you again and we look forward to welcoming you back in the future.
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Emiliana
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Near the airport, there is free airport transfer, clean rooms, very friendly staff, affordable prices 😁
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2 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Emiliana, Thank you for staying at the hotel at pop airport Jakarta and giving a review about our hotel. We are very happy to know that you like the facilities and services we provide. We will continue to strive to provide better service in the future. Thank you again and we hope to welcome you back in the future.
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Number of reviews per page
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