Had a pleasant stay at Heritage Hotel overall. The property is large and scenic, situated in a somewhat secluded area. It's about a 10-minute walk from the lobby to Tanah Rata town center. However, do note that there’s no designated pedestrian walkway along the route, so caution is advised while walking.
The hotel does offer a complimentary shuttle to Tanah Rata three times daily (10 am, 2 pm, and 6 pm). Guests can also request a pickup during these times by calling reception and providing their location, which is a helpful convenience.
After a full day of exploring, the hotel itself offers limited activities in the evening. There was a broken foosball table and one functioning pool table, both chargeable. Surprisingly, there is no swimming pool at the property.
The room was comfortable and met expectations. Breakfast was decent, though vegetarian choices were limited. Fortunately, the staff was accommodating and able to prepare vegetarian options if dietary needs are shared with reception a day in advance.