8,3
Very Good
From 1.970 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,4

Meal

7,9

Location

8,5

Service and Facilites

8,3

People often mention about MaxOneHotels.com @ Bukit Jimbaran - Bali
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Staff Friendliness (25)
Accessibility (22)
Bedroom (22)
Ambiance (20)
Room Space (17)
Bathroom (17)
Surroundings (16)
Wifi (16)
Hotel Area (16)
Check-in/out Time (14)
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Traveler Reviews MaxOneHotels.com @ Bukit Jimbaran - Bali

Number of reviews per page
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40
Customer reviews
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Sarah N. Y.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The staff were very friendly, one of the staff helped my child put on traditional Balinese clothing.
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Accommodation's Reply
20 Aug 2025
Dear Guest, Thank you for your review. We are delighted to know that you felt comfortable during your stay with us and that our staff was able to assist your son/daughter in dressing in Balinese traditional attire. We will share your kind words with the team as motivation to continue providing warm and memorable service. We look forward to welcoming you back for another delightful experience. Best regards, Irvan. Reservation & E-commerce Spv
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Suriana
icon-Leisure
Leisure
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10,0
/10
Reviewed 6 day(s) ago
The hotel is nice. It's clean too. However, the food menu lacks variety.
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E***n
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Leisure
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9,4
/10
Reviewed 1 week(s) ago
For the service is very friendly and helpful but for cleanliness maybe it could be paid more attention. For the room is very clean yes, but for the table during breakfast maybe it could be paid more attention because when we wiped it with tissue there was still a lot of dirt (because the table is black so it is not that visible but the tissue is very dirty). For the food you should also pay attention, yesterday I tried fried noodles and fried rice (on different days) most of them were hard so it was difficult to eat and ended up not eating. For the rest it is very okay
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Accommodation's Reply
20 Aug 2025
Dear Guest, Thank you for your review. We are pleased to know that you found our team friendly and helpful, and that your room was clean and comfortable. We also greatly appreciate your feedback regarding the cleanliness of the breakfast area and the quality of the food we serve. We will immediately share this feedback with the relevant team for future evaluation and improvement to improve the guest experience. Thank you again for your valuable feedback. We look forward to welcoming you back on your next visit with even better service. Best regards, Irvan. Reservation & E-commerce Spv
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C***e
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Correction for the food I ordered room service, and the food was salty. It was actually delicious, but too salty. Please improve the taste before serving it to guests. I ordered plain fried rice, but it was very spicy and salty. I ordered it at 6 p.m. and it arrived at 7:15. I think that's too long.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for this valuable feedback. We apologize for any inconvenience regarding the taste, order consistency, and delivery delay. We have followed up on your feedback with the relevant team to ensure better taste and service quality in the future. We look forward to welcoming you back for a more satisfying experience. Warm regards. Irvan Setiawan, Reservation & E-commerce Spv
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M***o
icon-Business
Business
icon-origin-TRAVELOKA
5,3
/10
Reviewed 3 week(s) ago
The hotel area (lobby, elevator, hallway) smells bad, the bathroom is dirty, the towels smell of cigarettes, the sheets and blankets feel sticky.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your review. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of your room, the condition of the linens, and the smell in the hotel area. This does not reflect our established service standards. We have forwarded your feedback to the Housekeeping team for thorough review and corrective action. We are committed to improving the quality of cleanliness and comfort for a better experience on your next visit. Best regards, Irvan Setiawan. Reservation & E-commerce Spv
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D***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hotel is poorly maintained. First impression upon entering: dirty. The room is stuffy The bathroom is poorly lit The breakfast menu is unappealing.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for sharing your experience. We apologize for any inconvenience related to the hotel conditions, room ambiance, bathroom lighting, and breakfast menu options. We have forwarded your feedback to the relevant team to immediately make improvements to cleanliness, air circulation, lighting, and the quality of the breakfast menu. We look forward to welcoming you back and providing a more comfortable stay. Best regards, Irvan. Reservation & E-commerce Spv
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w***n
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
Close to the city. Suitable for families.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for sharing your experience. We're pleased to know that our close proximity to the city and the hotel's family-friendly atmosphere made your stay enjoyable. We look forward to welcoming you and your family back on your next visit. Best regards, Irvan Setiawan, Reservation & E-commerce Spv
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z***i
icon-Leisure
Leisure
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9,1
/10
Reviewed 5 week(s) ago
The hotel I always choose to stay at when I go to Jimbaran
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your excellent rating of our hotel. We are delighted to know that we were your choice of accommodation. We look forward to welcoming you back again soon. Warm regards, Irvan. Reservation & E-commerce
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m***a
icon-Staycation
Staycation
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8,2
/10
Reviewed 5 week(s) ago
Nice place, good for couples, family, and groups. Reasonable price.
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for sharing your positive experience. We are pleased to know that you enjoyed the hotel's atmosphere, its wide range of guest options, and our value for money. We look forward to welcoming you and your family back on your next visit. Warm regards, Irvan. Reservation & E-commerce Spv
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j***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
For food, if possible, there should be more variety, eating chicken every day is boring.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Valueg Guest, Thank you for your feedback. We apologize if the menu variety did not meet your expectations. We have shared this suggestion with the kitchen team so they can add more variety to your dining experience. We look forward to welcoming you back with more exciting menu options. Best regards, Irvan, Reservation & E-commerce Spv
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Retno M. S.
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
A hotel with a direct view of GWK from the side, with a rooftop terrace and a great swimming pool. It's located on the main road, and there's secure parking in the basement. Recommended, good.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for your positive review and recommendation. We're pleased to hear that you enjoyed the view of GWK, the rooftop and pool facilities, and that you were comfortable with our location and secure parking. We look forward to welcoming you back on your next visit. Best regards, Irvan. Reservation & E-commerce Spv
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F***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
overall okay..............................
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Accommodation's Reply
14 Aug 2025
Dear Valued Guest, Thank you for this brief but positive review. We're glad to hear that your overall stay was satisfactory. We hope to welcome you back in the future. Best regards, Irvan. Reservation & E-commerce Spv
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Puji P. Y. A.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
I like Bali the most and stay here. The facilities are good, there is a swimming pool and the view is very beautiful.
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Accommodation's Reply
14 Aug 2025
Valued Guest, Thank you for your positive review. We're delighted to hear that you consistently choose to stay here during your visits to Bali, enjoying our facilities, swimming pool, and beautiful views. We hope to continue to be your preferred choice on every visit to Bali. Best regards, Irvan. Reservation & E-commerce Spv
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Muhammad I. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
as requested, very good
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Accommodation's Reply
14 Aug 2025
Valued Guest, Thank you for your positive review. We're delighted to know you enjoyed your stay at our hotel, from the facilities to the service. We look forward to welcoming you back on your next visit. Best regards, Irvan. Reservation & E-commerce Spv
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Hotel with good service, worth it for family vacation. For good facilities and still very affordable price, I recommend for those of you who go to Bali, don't forget to stay at Maxone Hotel Jimbaran, guys.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Valued Guest, Thank you for your positive review! We are very pleased to know that you are satisfied with our service, facilities and affordable price. We also appreciate your recommendation to other travelers to stay at Maxone Hotel Bukit Jimbaran. We look forward to welcoming you and your family back in the future. Warm regards, Management. Maxone Hotel Bukit Jimbaran
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
The hotel is nice. The pool is great, we can see the Wisnu Kencana statue from it.
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Accommodation's Reply
23 Jun 2025
Dear Valued Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay with us, especially the rooftop pool and the beautiful view of the Garuda Wisnu Kencana statue. It truly is one of the highlights of our hotel. We look forward to welcoming you back again soon at Maxone Hotel Bukit Jimbaran. Warm regards, Management Maxone Hotel Bukit Jimbaran
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
Overall good, friendly staff, convenient location and clean rooms
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Accommodation's Reply
14 Aug 2025
Valued Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the friendliness of our staff, the convenience of our location, and the cleanliness of our rooms. We hope to welcome you back on your next visit. Best regards, Irvan. Reservation & E-commerce Spv
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Yosi M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
For those who don't like palace-style accommodation, small, warm, clean rooms, this is it... clean, friendly staff.
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Accommodation's Reply
14 Aug 2025
Valued Guest, Thank you for your positive review and recommendation. We are pleased to know that you enjoyed the cleanliness of your room, the friendliness of our staff, and the ambiance of our hotel. We look forward to welcoming you back on your next visit. Best regards, Irvan. Reservation & E-commerce Spv
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Asya Y. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 17 week(s) ago
Staff is ok and suitable for business hotel but still has a rooftop which is ok for swimming & relaxing
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Accommodation's Reply
14 Aug 2025
Valued Guest, Thank you for your positive review. We are pleased to know that you were satisfied with the staff's service, the convenience for your business needs, and that you enjoyed our rooftop swimming and relaxing facilities. We look forward to welcoming you back on your next visit. Best regards, Irvan. Reservation & E-commerce Spv
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,3
/10
Reviewed 19 week(s) ago
The staff was friendly, but the crew was less responsive to our prepared luggage from the parking lot, instead they were busy playing games.
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Accommodation's Reply
29 Apr 2025
Thank you for your review. We are glad that you found our staff friendly. We apologize for the inconvenience regarding the luggage assistance in the parking lot. Your feedback means a lot to us and we have followed up with the relevant team. We look forward to welcoming you back with better service. Warm regards, Management Maxone Hotel Bukit Jimbaran
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Number of reviews per page
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