8,4
Very Good
From 4.810 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,2

Location

8,5

Service and Facilites

8,5

People often mention about Grand Tjokro Yogyakarta
All
Bedroom (47)
Accessibility (43)
Staff Friendliness (43)
Bathroom (40)
Ambiance (35)
Distance to City Center (34)
Room Space (34)
Hotel Area (34)
Surroundings (32)
Family Friendly (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Tjokro Yogyakarta

Number of reviews per page
20
40
Customer reviews
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The hotel is nice, clean, the staff are also friendly, next time I will definitely stay there again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Mrs. Hetty Wisman, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for your feedback and suggestions through this review. We are very happy to hear that you were satisfied with the cleanliness of the hotel, the comfort of the facilities, and the friendliness of our staff. Reviews like this are a great motivation for us to continue providing the best service. We look forward to your next visit. Warm regards, Hotel Management.
Translated by Google Icon
See original
Lilis B. O.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
This hotel is very comfortable. The rooms are spacious. Clean, the AC is cold, and the water is flowing smoothly. The staff is friendly. The security guards are quick to help. I've only stayed here twice. Why did I come back a second time? Because it's that comfortable❣️
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Ms. Lilis B.O., Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions you have provided through this review. We are very pleased to know that your second visit again gave a pleasant impression. The comfort of the room, cleanliness, facilities, and the friendliness of the staff including the security team are things that we always maintain so that every guest feels at home. We are very much looking forward to your next visit. See you again another time. Warm regards, Hotel Management.
Translated by Google Icon
See original
piyo b.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The area is ok, the atmosphere is comfortable, the place to eat and the food is really delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Mr. Piyo B, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for your feedback and suggestions through this review. We are very pleased to know that you enjoyed the comfortable atmosphere in the hotel area and were satisfied with the choice of dining options and the taste of the dishes we served. Your feedback motivates us to continue providing the best service and maintaining the quality of our facilities and cuisine. We look forward to welcoming you back on your next visit for an even more memorable stay. We look forward to welcoming you back in the future for an even better experience. Warm regards, Hotel Management.
Translated by Google Icon
See original
Warja
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
very pleasant, even though the front left headlight glass was cracked because it was parked outside the hotel, so try to equip CCTV for hotel guests who are forced to park outside the hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Mr. Andi S. B, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for your feedback and suggestions through this review. We are pleased to know that overall you were happy and satisfied with your stay at our hotel. We also apologize for the inconvenience you experienced regarding the incident of a vehicle parked outside the hotel area. Your input regarding the need for increased surveillance in the outdoor parking area, especially through the addition of CCTV, is very much appreciated. This will be a concern for management to improve guest safety and comfort in the future. We look forward to welcoming you back in the future for an even better experience. Best regards, Hotel Management.
Translated by Google Icon
See original
D***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hotel is really good. Always be successful. Keep improving.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mrs. Dian s, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions you have provided through this review. We are very pleased to know that you were satisfied with your stay at Grand Tjokro Yogyakarta. Your comments and support are a motivation for our entire team to continue providing the best service and improving the quality of the facilities we provide. We hope to welcome you back again in the future. Warmest regards and continued success to you. Best regards, Hotel Management.
Translated by Google Icon
See original
Profile Picture
Michael M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The staff were very friendly at check-in and at breakfast. You just need to pay attention to the readiness of the room when the guest checks in. The room is not yet available even though it is check-in time.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr. Michael M.P, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions you have provided through this review. We greatly appreciate your appreciation for the friendliness of our staff, both during the check-in process and during breakfast. This positive feedback motivates us to continue to maintain and improve the quality of our service. Regarding the delay in room availability at check-in time, we apologize for the inconvenience caused. This is certainly a serious concern for us, and we will evaluate it so that future check-in processes can run more smoothly and according to the specified time. Warm regards, Hotel Management.
Translated by Google Icon
See original
Profile Picture
andi s. b.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
The staff are very friendly, starting from the security guard, receptionist, nice room, with a view of the main road.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr. Andi S. B, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions you have provided through this review. We are very pleased to know that you were satisfied with the friendliness of all our staff, including the security team and reception. We are also happy to hear that you enjoyed the comfort of your room and the view of the main road that we provide. Your positive review is an encouragement for our entire team to continue providing the best service. We look forward to your next visit in the future. Warm regards, Hotel Management.
Translated by Google Icon
See original
Siami N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The kids loved this hotel, even though I was leaving. But they were comfortable, swimming in the hotel... etc.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Mr. Siami N, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions you have provided through this review. We are very happy to hear that your children felt comfortable and enjoyed their time at the hotel, especially with the available swimming pool facilities. Guest satisfaction, including the comfort of your family, is our top priority. We look forward to welcoming you and your family back on your next visit to Yogyakarta. Warm regards, Hotel Management.
Translated by Google Icon
See original
M***e
icon-origin-TRAVELOKA
6,5
/10
Reviewed 3 week(s) ago
Incredibly disappointed on how difficult it was to contact the hotel. Traveloka and Google contacts for this hotel were not answered for days. Had to call Grand Tjokro Jakarta to connect me to Grand Tjokro Yogyakarta. Incredibly unprofessional especially for a four stars hotel.
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Ms. M****E Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered in attempting to reach us prior to your stay. Your feedback regarding the lack of responsiveness to calls and messages is deeply concerning and does not reflect the standard of service we strive to uphold as a four-star establishment. We understand how frustrating it must have been to go through an alternate location just to get in touch with us, and we are currently reviewing our communication channels to ensure this does not happen again. We truly value your input and will use it to improve our responsiveness and guest support. Should your travels bring you back to Yogyakarta, we would be grateful for the opportunity to provide you with a better and more seamless experience. Warm regards, Hotel Management.
L***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Clean room suitable for family...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Ms. Lina Nur Afni, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions you have provided through this review. Guest comfort and satisfaction are our top priorities, and reviews like this motivate the entire team to continue providing the best service. We look forward to your next visit to Grand Tjokro Yogyakarta. Warm regards, Hotel Management.
Translated by Google Icon
See original
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The hotel area is very easy to access for tourism because it is in the middle of the city, the service is very satisfying with the existing facilities.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Ms. Benedikta Prasiwi Mahargyani, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for your feedback and suggestions through this review. We are very pleased to know that our hotel's strategic location in the city center provides easy access during your travels, and that the services and facilities we provide have met your expectations. Positive reviews like this motivate the entire team to continue improving the quality of our services. We look forward to welcoming you back on your next visit to Yogyakarta. Best regards, Hotel Management.
Translated by Google Icon
See original
Arie
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Good hotel, the staff is friendly and helpfull, easy access. the bed and pillow is comfort. Perhaps can give a little attention for the gym facilities, the treadmil is too old and when I use it, the program/system takes time to loading, so have to wait quite some times. some button also not working. Overall stay experience was good ❤️
Read More
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Mr. Arie, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are delighted to know that you had a pleasant stay and appreciated our friendly and helpful staff, comfortable bedding, and the ease of access to our property. We sincerely apologize for the inconvenience you encountered with the gym facilities, particularly the treadmill. Your feedback has been noted, and we will ensure that our engineering and fitness teams review the equipment for necessary maintenance or replacement to enhance our guest experience moving forward. Once again, thank you for your constructive comments and kind words. We truly look forward to welcoming you back to our hotel on your next visit. Warm regards, Hotel Management
D***a
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
For the breakfast menu, there is still a lot of variation, both in terms of taste and quantity.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Mrs. Diana Kusprihaningtyas, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We apologize if the breakfast menu that we serve has not met your expectations, both in terms of variety and taste. This will be a serious concern for our F&B team to be evaluated and improved in the future. We greatly appreciate any input given, because it helps us in improving the quality of service and comfort for our guests. We greatly hope to welcome you back on the next occasion with a more satisfying experience. Warm regards, Hotel Management.
Translated by Google Icon
See original
aulizar a.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Very satisfying. Good service, friendly, responsive, clean rooms, busy Gejayan area and easy to find night culinary. The AC leaked, but the staff quickly asked us to move rooms. Hopefully we can stay again on another occasion
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Mr. Aulizar A, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are very pleased to know that your stay was enjoyable, starting from the responsive and friendly service of our staff, to the convenience of the location in the strategic Gejayan area. We apologize for the AC problems you experienced, and we are happy to be able to assist you immediately with the right solution. We look forward to welcoming you back on the next occasion. Warm regards, Hotel Management.
Translated by Google Icon
See original
Hana N.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Friendly hotel staff, complete facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Mrs. Hana N, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are happy to hear that you are satisfied with the friendliness of our staff and the facilities available at the hotel. Input like this is a motivation for us to continue to provide the best service. We look forward to welcoming you back on another occasion. Warm regards, Hotel Management.
Translated by Google Icon
See original
Amelia N. C.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The staff was friendly... Location is strategic near to Malioboro...
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Ms. Amelica N. C, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your review to Grand Tjokro Hotel Yogyakarta and for your feedback and suggestions. We are delighted to hear that you appreciated the friendliness of our staff and found our location convenient, especially with our proximity to Malioboro and other central attractions. Providing warm hospitality and strategic accessibility are among our top priorities, and your feedback affirms our commitment. We look forward to welcoming you back on your next visit to Yogyakarta. Warm regards, Hotel Management.
Alam S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel service is very good, the rooms are clean.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr. Alam S, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are very happy to hear that you are satisfied with our team's service and the cleanliness of the room. Guest satisfaction is our top priority, and your comments are a motivation for us to continue providing the best service. See you again on your next visit to Yogyakarta. Warm regards, Hotel Management.
Translated by Google Icon
See original
K***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Special confirmation via the app is getting more attention again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Dear Mrs. Kresna Murti, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We apologize if there is any inconvenience related to special confirmation via the application. Your input is very important for us to evaluate and improve in the future, so that the reservation experience becomes smoother and according to expectations. We look forward to welcoming you back with better service. Warm regards, Hotel Management.
Translated by Google Icon
See original
D***I
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Nice
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Dear Mrs. Diannitami Nauli SInaga, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We look forward to welcoming you back on another occasion. Warm regards, Hotel Management.
Translated by Google Icon
See original
Profile Picture
Agus P.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
If you want something close to Malioboro, it's a bit far here, but it's close to UGM, UNY and other universities in Jogja, Jogja, clean rooms, good service, decent food,
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Dear Mr. Agus P, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are pleased to know that you are satisfied with the cleanliness of the room, the service from our team, and the quality of the food we serve. Our location is indeed closer to campus areas such as UGM and UNY, and we hope that we can continue to provide comfort and easy access during your stay in Yogyakarta. See you again on your next visit to Yogyakarta. Warm regards, Hotel Management.
Translated by Google Icon
See original
Number of reviews per page
20
40