Overall Ratings & Reviews Alia Residence Business Resort

Excellent environment, ambience and surroundings! Perfect place for privacy seekers. Liked it so much.

Allah says in the Quran, ‎‫بِسۡمِ ٱللَّهِ ٱلرَّحۡمَـٰنِ ٱلرَّحِیمِ وَیۡلࣱ لِّلۡمُطَفِّفِینَ﴿ ١ ﴾‬ Woe to the curtailers ‎‫ٱلَّذِینَ إِذَا ٱكۡتَالُوا۟ عَلَى ٱلنَّاسِ یَسۡتَوۡفُونَ﴿ ٢ ﴾‬ who, when they measure something to receive from people, take it in full, ‎‫وَإِذَا كَالُوهُمۡ أَو وَّزَنُوهُمۡ یُخۡسِرُونَ﴿ ٣ ﴾‬ and when they measure or weigh something to give it to them, give less than due. Whether it’s a hotel without mould or extra blankets, you won’t find it here. Upon arrival we asked for early check in, we were told we could pay 50 RM extra for that, and so we asked for it. The lady at the desk then called the housekeeper, to ask if our ORIGINAL room was ready. Meaning that whether the room was ready or not, we had to pay to check in before 3pm. The first red flag and obvious money grab by the hotel which was annoying as someone who used to manage multiple hotels, it is not a sign of a hotel that takes care of guests. Second thing is cleanliness; room is filthy. The sheets are a grey white, pillows have no protectors, the beds only one single sheet, there’s mould all over the bathroom (and fridge), no hand towel, and water damage on all furniture. Considering this is their most expensive room… disappointing. And there’s no bedside lights, so you need to get out of bed to sleep and turn off lights . The bed also gave me muscle aches when I woke up. It’s so cold with the air conditioner, and so hot without it, no matter what setting we put it on. So we asked for another blanket, 20 RM they said. It is small when you think of it, but as a hotelier I know they wouldn’t even be washing that blanket and if they did it would barely cost them a ringet because of laundry being cheap. Really it just stinks of bad business management. I couldn’t even get a refund on the nights we had to cancel and go home for a family emergency. So to the hotel; may Allah reward you with what you give to your guests. And to potential stays; don’t.

Alhamdulillah, very satisfied staying at Alia Residence.

the room has no Qibla direction, everything else is satisfactory..

TV no channel, air conditioner not cool.

The room was spacious, we had a nice view from our balcony (facing North so we had shade all day) I liked the breakfast buffet, a lot of variation, nice garden in the back with access to the beach for sunset view. Everything including the pool was very clean and the staff was helpful. They also organized a tour for us with a good price (but the Information we got was packing - can improve on that). There is a good indian Restaurant and duty free supermarket not far (5min drive).

Room is clean and comfortable for a family. Beds are huge enough. There's an eatery just opposite the residence. Easy for us to get food after arrival on a night flight. Simple breakfast.

Bilik kemas cuma size bilik kecil dan sempit. Towel agak lusuh, pintu bilik air rosak dan siaran TV tidak jelas, tapi kolam renang memang terbaik, dan sarapan semua sedap.

The room looks OK but poor a bit about cleanliness and their service is not so good because they are not inform customer if their place and surrounding have a water problem and we need to get the water by ourself.

Good staff, comfortable and clean resort atmosphere, very comfortable, thank you

Cukup selesa, bersih, staf bagus ramah tamah suasana tenang kali kalut, pakai free sarapan cukup bagus, makan pon sedap pelbagai very recommended

Clean and nice. But shower its slow.

Just Ⓞ ⓚ ⓐ ⓨ. Near to the airport. Breakfast was Ⓞ ⓚ ⓐ ⓨ 👌.

Nice atmosphere. My little family loved it especially the pool.

Best giler, delicious breakfast. Clean room & easy parking.

Room is comfy, breakfast was delicious, environment was delightful, staff is friendly.

GOOD will be back, the hotel is like a maze.

The place was a little messy, the corridor & poolside full with rubbish, even though the bin is full, after a few days no one care to clean them up. 1st morning's breakfast was told to start at 9 am but when I arrive at the restaurant the trays were empty. In the afternoon wanted to order some food from the menu placed in the room and they tell us they only prepare for breakfast & dinner only, would like to ask then the menu in the room is for what purpose? I requested for wine opener they answer me they don't have one. I request for wine glass and they tell you "habits". Really disappointed with the facilities & services.

This time staying get ' air karat ' from the tap.

Mosquitos a lot. The shower water is too slow to stop.