Overall Ratings & Reviews Royale Chulan Seremban

Hotel is good for stay but it is an old hotel.

Nice stay, nice staff, good breakfast, variety of choice, ample parking space, the pool also nice, for kids the pool is small sometimes crowded.

So far so good. Feels great to stay with family.

Nice room, nice pool, nice breakfast.

The hotel is old, without any new refurbishment being done. Staff was great, any lacking towels, they will bring after a call to housekeeping. Breakfast was good, with ample choices for a 4 star hotel. Location is in the middle of city, makes it accessible to go anywhere.

The 1st room was so much of baby cockroaches. Then asked house keeper to come chase them out until house keeper also felt cannot hold it & asked me to change room to executive suite (without additional charges). In the new room still found few mini cockroaches. The breakfast is nice

Bilik bersih kemas luas dan memuaskan ..alat alat toilet sempurna dan bersih

The service and breakfast buffet are excellent. Room may need some touch up.

Comfortable and spacious rooms, strategic location and easy to reach.

Big and magnificent hotel but I don't know when to go on June 5, hotel check-in problem until 6.30 pm is really long, the reason the room is not ready anymore is hmm I don't know enough next time don't open the room if you can't set up staff & prepare the room , I paid dearly for 1 night and a half to sit in the lobby

Had to wait to enter the room. Ordinary room. It's okay if there's no other choice.

Good location, located in the middle of the city. Proper check -in process. The Front Office is very friendly and helpful. Room condition is good and clean. Amenities in adequate condition. Breakfast is not too much choice but the quality of taste and presentation is good. Swimming pool is good and perfect. The staff (uncle) who take care of the swimming pool is very diligent and helpful. For free use of the buoy. Always do not sit still. Hotel Royal Chulan deserves appreciation to him. so far 5/5

The accommodation was a greatly spacious. Just like in the picture. The iftar was so delicious. My family love staying here. I will come again next time.

Alhamdulillah. Best experience and the staff is so friendly. I love to stay here. The bedroom is worth it.

Best service and very welcoming. Best staycation and worth every penny.

Very nice hotel. Value for money. I like it. Thank you royale chulan seremban.

Had a very disappointing experience, the hotel is old type hotel which have carpet floors (too much dust caused asthma), toilet very dirty, had to ask the staff to eat twice, room was full of cigarette smell, breakfast buffet was below average, lobby couch was full of bed bugs, hubby was bit badly. Had a very sad vacay!

Spacious room, great breakfast and near to park.

It was an unpleasant experience we had during our staycation. Booked 2 nights, arrived around 4pm, lobby were flooded with people. Upon checked in, told us that there were no rooms available yet, we had to wait and there were some guests already waited for more than an hour. Asked for second solution, upgraded our room for RM200+per night, then I requested to upgrade for the first night and the second night would remain to the room what I have booked before. After the front desk discussed with the manager, agreed with my decision. We mentioned that what time should we checked out after the first night staying and change to the other room, she said that if nobody booked the room we had stay then we could spent our second night there too. She said that she would call if any problems. After 2 nights staying, we were requested to pay the balance for the second night. Never received any calls from them about this issue (front desk said they would call). She went to discuss with the manager again, came out and told me that I should call to ask (I had asked how I know that if I would stay at the same room, she told me she would call me if the room booked by others), I went bananas since she was really irresponsible. Ended up she said she would pay the balance for us, but she shaked her head liked we were uncivilized. It was too disappointing ☹.

My room was at 9th floor but smell cigarette smokes in the room. It is supposed to be “no smoking room/floor “…. Inform reception regarding this, and someone came to spray the room but still didn't solve the problem. The smell still remains whole night. Also lots of cockroaches in the toilet.