The staff is amazing. Friendly and kind.

Pros: - Family room, large and clean - Nice restaurant balcony view - Beautiful environment, lots of trees - Clean beach area, white sand Cons: - The family room is old and there are many stairs to the beach area. Consider this if you're bringing older people. - TVs aren't Android-enabled yet. - The shower area is separated by a glass partition. It would be better if you take a shower and don't get wet. - Limited chairs and tables in the beach area. - Rentals for inflatables, paddleboards, jet skis, and banana boats are too expensive, only last 30-60 minutes. - If the aquatic plants in the lake were cleaned, swimming would be more comfortable. Conclusion: The price makes sense for a family room, 1 king bed + 2 twin beds, clean and beautiful beach area. I would stay again.

The hotel staff is friendly and the process is very fast.

The room was clean, the location was nice. The breakfast was also delicious. The place was comfortable.

The room view is excellent as it faces the lake.

A suggestion would be to provide an elevator, considering my parents were using crutches yesterday, so it was a bit difficult to climb the stairs. So, we couldn't go downstairs for breakfast or enjoy the beach. But otherwise, it's great. Thank you.

I booked a Family A room with a lake view. The hotel view was beautiful and comfortable, the room and toilet were clean, and the room was as described in the photos, with only a slight lack of soundproofing. The hotel restaurant served a variety of delicious and satisfying dishes, and the staff were very friendly. Thank you.

I've never had free lunch at a hotel before. This is the only hotel that offers it. The best!

clean, good food, and not noisy.. no need to get tired crossing, because the place is already cool

The hotel service was excellent. The rooms were neat and clean, and the breakfast was delicious.

Overall, the stay at the KHAS Hotel was pleasant. Room readiness needs to be improved upon check-in so that customers don't have to wait too long to check in.

The place is comfortable and there is a private beach.

Easy access, friendly staff, clean location.

The room was clean. It's an older building, but the bathroom wasn't very comfortable due to its age. Bathroom amenities were inadequate. The AC was noisy because the compressor was located right next to the balcony door overlooking Lake Toba.

Staff very friendly and helpful.

I really liked the atmosphere of this hotel. The rooms were clean and spacious, and the rooms were comfortable. It was very impressive, but check-in was a bit late.

We liked the room because it's a new building. What we liked most was the clean bathroom. Perhaps a refrigerator could be added, considering this is a family room.

Nice place to stay for holiday, good location, friendly staff, and delicious buffet breakfast.

Highly recommended for those who want to go on holiday

The food was delicious, The view was beautiful, The room was clean, But I was disappointed I didn't get a room with a Lake Toba view😞