People often mention about 1O1 URBAN Jakarta Kelapa Gading
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Staff Friendliness (1275)
Bedroom (1211)
Ambiance (1175)
Hotel Area (1164)
Accessibility (1131)
Room Space (1116)
Bathroom (1111)
Distance to City Center (1072)
Surroundings (1061)
Family Friendly (1034)
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Traveler Reviews 1O1 URBAN Jakarta Kelapa Gading
Number of reviews per page
20
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40
Customer reviews
as
ajat s.
Transit
10,0
/10
Reviewed 4 day(s) ago
Hotel very clean and comfortable, Winda from reception was helpful and friendly
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E***a
Staycation
10,0
/10
Reviewed 4 day(s) ago
The hotel is nice, the service is friendly, assisted by the receptionist, Kak Winda.
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Nensiati
Staycation
10,0
/10
Reviewed 4 day(s) ago
The service staff were friendly, but when I stayed next door, the people were really noisy chatting so it really disturbed my rest time, but everything was really okay... I was satisfied.
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KY
Kapistrano Y.
10,0
/10
Reviewed 4 day(s) ago
The check out process was assisted by Rahma
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Accommodation's Reply
14 Jan 2026
Dear Ms. Capistrano Y., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager
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J***a
10,0
/10
Reviewed 5 day(s) ago
The good quality checkout process was assisted by Kak Rahma
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Accommodation's Reply
14 Jan 2026
Dear J*a, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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au
abu u. b.
Business
10,0
/10
Reviewed 5 day(s) ago
Good service, delicious breakfast. Friendly staff, Ms. Rahma.
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Accommodation's Reply
14 Jan 2026
Dear Mr. Abu U. B., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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FP
Febry P.
8,5
/10
Reviewed 5 day(s) ago
I had a pleasant staycation at this hotel. The room was clean and quiet, and the check-out process was quick, assisted by Ms. Rahma.
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Accommodation's Reply
14 Jan 2026
Dear Febry P., Thank you for your kind words about our hotel. We are glad you had a great time. We look forward to seeing you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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N***a
Leisure
9,4
/10
Reviewed 5 day(s) ago
Rahma's service is very good😍🥰
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Accommodation's Reply
14 Jan 2026
Dear Ms. N*a, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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RP
Rizki P.
Business
8,8
/10
Reviewed 6 day(s) ago
Very comfortable, clean, and fragrant. Just a suggestion to pay attention to the fine dust around the mattress to prevent customers who suffer from asthma, like my husband. Overall, good, thank you 🙏
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Accommodation's Reply
14 Jan 2026
Dear Rizki P., thank you for your kind words about our hotel. We are glad you had a comfortable stay. We look forward to seeing you again soon. Thank you. Sincerely, Ledya Shelfie, Hotel Manager
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A***a
Business
8,8
/10
Reviewed 6 day(s) ago
Friendly service during check in and check out with staff Mba Rahma, the place is very comfortable and clean.
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Accommodation's Reply
14 Jan 2026
Dear Ms./Mrs. A*a, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ladya Selfie, Hotel Manager
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AM
Asep M. R.
10,0
/10
Reviewed 6 day(s) ago
thanks for yuuki
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Accommodation's Reply
14 Jan 2026
Dear Ms./Mrs. Asep M.R., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager
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sarrah f.
10,0
/10
Reviewed 6 day(s) ago
Thanks, Kak Yuki, the service is okay.
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Accommodation's Reply
14 Jan 2026
Dear Ms. Sarrah F., Thank you for your wonderful review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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J
Jeffry
10,0
/10
Reviewed 1 week(s) ago
Thanks, Yuki, for your service.
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Accommodation's Reply
14 Jan 2026
Dear Mr. Jeffrey, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager
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Kurniawan A. u.
10,0
/10
Reviewed 1 week(s) ago
Got a free upgrade, yayy! Amazinggg
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Accommodation's Reply
14 Jan 2026
Dear Ms. Kurniawan A. U., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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Jhonneko
Staycation
10,0
/10
Reviewed 1 week(s) ago
kamar nyaman and always good service from Reception mba belinda
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Accommodation's Reply
14 Jan 2026
Dear Jhonneko, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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h***m
Business
10,0
/10
Reviewed 1 week(s) ago
Worth it, location strategic, it's overall good.
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Accommodation's Reply
09 Jan 2026
Dear Mr / Mrs h**m,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Ledya Shelfy
Hotel Manager
Verified Traveler
10,0
/10
Reviewed 1 week(s) ago
Fast check-in, friendly, professional staff. Thank you.
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Accommodation's Reply
07 Jan 2026
Dear G*t, thank you for your kind words about our hotel. We are glad you had a great time. We look forward to seeing you again soon. Thank you. Sincerely, Redya Shelpi, Hotel Manager
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Verified Traveler
Business
8,2
/10
Reviewed 1 week(s) ago
Everything is just okay. The location is quite close to MOI, Mal Kelapa Gading, and other business centers.
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mrs / Mr G**t,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Ledya Shelfy
Hotel Manager
PR
Praditha R.
Leisure
10,0
/10
Reviewed 1 week(s) ago
Check in was assisted by Mba Rahma. Thank you for your help 🤍
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Accommodation's Reply
09 Jan 2026
Dear Ms. Pradittha R., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Selfie, Hotel Manager
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CA
Clarissa A.
Staycation
10,0
/10
Reviewed 1 week(s) ago
First time staying here.. Friendly staff.. Sis Jasmine
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Accommodation's Reply
09 Jan 2026
Dear Clarissa A., Thank you for your kind words about our hotel. We are glad you had a comfortable stay. We look forward to seeing you again soon. Sincerely, Ledya Shelfie, Hotel Manager