Overall Ratings & Reviews favehotel Kelapa Gading Jakarta

Dear Mr./Mrs. B*e, Thank you for staying with us and providing your feedback. We are delighted that you gave us such high marks regarding your stay. We take guest feedback very seriously and always strive to provide comfortable and welcoming accommodations. We apologize that you were not completely satisfied with our food prices. We hope you will give us another opportunity to show you what a great hotel we are. If there is anything we can do to make your next visit more comfortable, please do not hesitate to contact me directly. At your service, Vincent Apaulo, General Manager.

Dear Mr./Mrs. R*A, Thank you for your kind review! We are delighted to hear that you felt comfortable with our room and appreciated the hospitality of all our staff. We strive to provide a pleasant and friendly experience to every guest. We hope that by having a pleasant experience during your stay with us, you will recommend us to all your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Mr./Mrs. D*A, Thank you for your kind review! We are delighted to hear that you enjoyed our service and would recommend it to all your colleagues and relatives. We strive to provide a pleasant and welcoming experience to every guest. We hope that by having a pleasant experience during your stay with us, you will make our hotel your first choice. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Mr./Mrs. A*D, Thank you for your kind feedback. We apologize for any inconvenience you experienced. We are very sorry to hear that your Superior room did not meet your expectations. This clearly did not meet our standards, and we will immediately investigate and take corrective action. Regarding the non-smoking policy in all rooms, this is indeed part of our effort to provide a healthy and comfortable environment for all guests. We understand that you have a need to smoke, and therefore we provide a designated smoking area. We also noted your concerns regarding the prohibition of bringing outside food and drinks into the smoking area, as well as the difficulty of smoking after restaurant operating hours. We will reevaluate this policy to find a more flexible and comfortable solution for smokers, without compromising the comfort of other guests. Your feedback is very valuable for us to continue improving the quality of our services and facilities. Thank you. At your service, Vincent Apaulo. General Manager

Dear Mr./Mrs. L*Y, Thank you for your kind review! We are delighted to hear that you enjoyed our clean and fragrant hotel and appreciated the hospitality of all our staff. We strive to provide a pleasant and welcoming experience to every guest. We hope that by having a pleasant experience during your stay with us, you will recommend us to all your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Giri A Warmest Greeting from Fave Hotel Kelapa Gading Thank you for taking the time to give a review for our hotel. We apologize in advance for the inconvenience that occurred during your stay at Fave Hotel Kelapa Gading. We will follow up your input to the relevant team so that we can provide comfort for you when you stay at our hotel again. We hope to provide the service and comfort that you expect in the future when you return to our hotel. Warmest Regards Vincent Apaulo Hotel Manager

Dear Mr./Mrs. P*r, Thank you very much for your positive review! We are glad to hear that you found our hotel well and the friendly service from all the staff. We always strive to provide a pleasant and friendly experience to every guest. We hope you will recommend our hotel to your family and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta, we look forward to welcoming you back! At your service, Vincent Apaulo. Hotel Manager.

Dear A*h. Warmest Greeting from Fave Hotel Kelapa Gading. Thank you for taking the time to give a review for our hotel. We apologize in advance for any inconvenience that occurred during your stay at Fave Hotel Kelapa Gading. We will follow up your feedback to the relevant team so that we can provide comfort for you when you stay at our hotel again. We hope to provide the service and comfort that you expect in the future when you return to our hotel. Warm Regards. Vincent Apaulo. Hotel Manager

Dear M*a. Warmest Greeting from Fave Hotel Kelapa Gading. Thank you for taking the time to give a review for our hotel. We apologize in advance for any inconvenience that occurred during your stay at Fave Hotel Kelapa Gading. We will follow up your feedback to the relevant team so that we can provide comfort for you when you stay at our hotel again. We hope to provide the service and comfort that you expect in the future when you return to our hotel. Warm Regards. Vincent Apaulo. Hotel Manager

Dear Mr./Mrs. Raulida M, Thank you for your kind review! We are delighted to hear that you were comfortable and satisfied with our room, and appreciate the hospitality of all our staff. We strive to provide a pleasant and friendly experience to every guest. We hope that by having a pleasant experience during your stay with us, you will recommend us to all your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Mr/Mrs. B***N, I'm sorry to hear that your last day was disrupted by the noise. It sounds like a really frustrating experience, especially when you're trying to get some rest. We understand how important a peaceful environment is for our guests, and having loud renovations start at 6 AM is definitely not ideal. We sincerely apologize for the disturbance this caused during your stay. We hope that you give us a chance in the future to show you how great our hotel is. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact me directly. At your service, Vincent Apaulo General Manager

Dear Mr./Mrs. Isdwi I, Thank you for your kind review! We are delighted to hear that you enjoyed our hotel's location close to MKG & La Piazza, and appreciated the hospitality of our staff. We strive to provide a pleasant and welcoming experience to every guest. We hope that after having a pleasant experience during your stay with us, you will recommend us to all your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, and we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Mr./Mrs. Isdwi I, Thank you for your kind review! We are delighted to hear that you enjoyed our hotel's location close to MKG & La Piazza, our affordable price, and that you appreciated the hospitality of our staff. We strive to provide a pleasant and welcoming experience to every guest. We hope that after having a pleasant experience during your stay with us, you will recommend us to all your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your place to stay, and we look forward to welcoming you back in the future. At your service, Vincent Apaulo. General Manager.

Dear Mr/Mrs. Illa N, Thank you so much for your wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us and found our hotel nice, our staff friendly, your room clean, and our location great. We're also thrilled you appreciated the variety at our buffet and our "Go Green" initiative with the water stations – it's something we're very proud of! We sincerely appreciate your feedback regarding the à la carte breakfast on your third day. We understand your surprise and disappointment with the limited options, especially given the number of guests. Your comments about wanting more variety than just fried rice or toast, and the slight delay in getting additional toast for your husband, are truly valuable to us. Please be assured that we're always looking for ways to improve our guest experience, and your insights are crucial. We will definitely be reviewing our à la carte breakfast offerings and service to ensure a wider and more satisfying selection for our guests in the future. We hope to have the pleasure of welcoming you back again soon for an even better experience! At your service, Vincent Apaulo General Manager