8,2
Very Good
From 5.512 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,0

Meal

7,8

Location

8,6

Service and Facilites

8,1

People often mention about Serela Merdeka
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Distance to City Center (66)
Bedroom (60)
Bathroom (55)
Ambiance (53)
Staff Friendliness (49)
Taste (41)
Accessibility (40)
Room Space (35)
Variety (32)
Surroundings (31)
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Traveler Reviews Serela Merdeka

Number of reviews per page
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40
Customer reviews
a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 2 day(s) ago
The headboard smelled of dust. Breakfast wasn't recommended. Everything from fried rice, cuanki, porridge, and more was bland.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
The staff was very friendly, check-in and check-out were fast, and the location was strategically located near shopping centers and restaurants. It was easily accessible by public transportation.
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 day(s) ago
The hotel staff is quite friendly and polite. The rooms are not soundproof, as noise from outside can be clearly heard from inside. Parking is limited, but you can leave your car keys with security. The location is easily accessible due to its central location.
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Sabta R.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 1 week(s) ago
Oh my, I really don't recommend it, the AC is no longer cold, the hot water takes a long time to heat up, it's really dirty, the room key can't be used, you have to wait for a technician to open it, in short, it's really a loss, the only advantage is that it's close to BEC, BIP, Gedung Sate, that's the only advantage, the rest of the hotel facilities are just village-like
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
6,1
/10
Reviewed 1 week(s) ago
For the price, it's not worth it. The carpet in the room smells, the water in the bathroom stagnates for a long time, the toilet flush is broken, the towels are of poor quality because they don't absorb water well, you can borrow an iron, but it burns, leaving a mark on the fabric, there's no hot water, and there are clothes hangers, but they're broken and can't be used. The food is quite tasty, although there aren't many choices. The best thing about this place is the location.
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
It was very comfortable to stay at this hotel.
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Roni M. S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
This is a highly recommended place to stay in Bandung. Its strategic location and excellent facilities make it a perfect choice for both work and leisure.
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1 people find it helpful
Elfrida O.
icon-origin-TRAVELOKA
8,3
/10
Reviewed 2 week(s) ago
It is necessary to pay attention to the old ones, so that they are replaced...the wallpaper that is peeling, and the bathroom.
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B***y
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Central location, strategic, comfortable, lots of transportation access.
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r***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
the hotel is very clean and comfortable
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M***t
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and communicative
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1 people find it helpful
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nisa
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Affordable.. Comfortable.. The environment is not too crowded.. Breakfast is provided at a price that is very pocket-friendly.. TOP
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1 people find it helpful
Y***P
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Upon arrival, we were greeted by a security guard who handles valet parking. The receptionist was friendly, and our ID cards were copied. A IDR 100,000 security deposit was refunded upon check-out. The bedroom was as ordered, and the kids loved it. The bathroom and toilet were clean and odor-free, with hot water available for showering, and complete amenities. Close to Bandung's nightlife street food area.
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A***p
icon-Transit
Transit
icon-origin-TRAVELOKA
6,2
/10
Reviewed 3 week(s) ago
It's a shame that the maintenance of this hotel is so bad, the shower doesn't work properly and even the shower handle is missing.
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A***l
icon-origin-TRAVELOKA
6,4
/10
Reviewed 3 week(s) ago
The room is small for that price, the motorbike parking outside is narrow and when it rains, your helmet gets wet, the toilet is like it's stuck to the wall and not attached to the floor, so for me who is overweight, I'm afraid it will fall. The room's cleanliness is also lacking, as can be seen from the table which has lots of stubborn stains. The plus is that it's in the middle of the city so it's close to everywhere like BEC, BIP, Dago, and the station.
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A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
ok nice place nice hotel anyway nice nice nice lah
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2 people find it helpful
I***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Good, comfortable, close to everywhere, everything 👍
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P***a
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
The access card was broken and we had to go back and forth downstairs in a very tired position and the purpose of coming here was to rest. Then the AC was not cold at all, until it was fixed twice by the technician, initially it was cold for about 1 hour then it turned off again. It continued until we were annoyed and tired.
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1 people find it helpful
Y***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
It's okay for that price
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C***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Location is great. The staff ia very friendly and helpful. One thing that needs to be managed wisely and properly is the bathroom and small things like the door key card needs to be renewed, the flusher in the bothroom should propeely worked. Simple thing does matter. But, the rest is fine. Thank you for a nice stay
2 people find it helpful
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