8,2
Very Good
From 5.538 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,0

Meal

7,8

Location

8,6

Service and Facilites

8,1

People often mention about Serela Merdeka
All
Distance to City Center (74)
Bedroom (66)
Bathroom (63)
Ambiance (61)
Staff Friendliness (59)
Accessibility (48)
Taste (44)
Room Space (39)
Surroundings (37)
Variety (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Merdeka

Number of reviews per page
20
40
Customer reviews
R***I
icon-Business
Business
icon-origin-TRAVELOKA
8,3
/10
Reviewed 2 day(s) ago
The hotel is due for renovations, and many things are due for replacement. Other than that, everything is fine. The staff is great, efficient, and friendly.
Translated by Google Icon
See original
Find this review helpful?
r***i
icon-origin-TRAVELOKA
5,4
/10
Reviewed 4 day(s) ago
The room was haunted, I checked out the day I checked in. The room was very damp, smelly and dirty.
Translated by Google Icon
See original
1 people find it helpful
I***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
The hotel is nice and clean. I like the room. I stayed here for 2 days and it was very comfortable. The response was fast when I asked for this and that. It's close so I don't waste money on travel, I want to go culinary in Braga or Buimas, it's not far. Thank you, Serela, next holiday in Bandung, I will come back here again.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Yana F.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Very top, my customer is satisfied
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is also varied and delicious, the price of 400 thousand is already very good👍
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is varied and delicious, the price of 400 thousand is really good 👍
Translated by Google Icon
See original
Find this review helpful?
rudi p.
icon-origin-TRAVELOKA
8,6
/10
Reviewed 2 week(s) ago
I stayed in room 516, the hot water didn't work, the hair dryer had low power, the TV remote was a bit difficult to use, for a room priced at 7 hundred, I think you should be able to get a smart TV or Android TV.
Translated by Google Icon
See original
1 people find it helpful
A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The staff was very friendly, but many rooms had late check-outs, so I had to wait until my reservation was confirmed. I ended up choosing a twin room because a superior king-size room wasn't available yet.
Translated by Google Icon
See original
2 people find it helpful
F***z
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel is comfortable, the building looks well-maintained, the rooms are clean, and the front desk is open 24 hours, so even at night, checking in was easy. The location is right in the city center, close to everything. I was on a business trip, and it was easy to walk around the hotel. I would definitely return to this hotel again. Recommended.
Read More
Translated by Google Icon
See original
1 people find it helpful
Y***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Nice, quite nice and comfortable hotel
Translated by Google Icon
See original
Find this review helpful?
Hendri P.
icon-origin-TRAVELOKA
7,0
/10
Reviewed 3 week(s) ago
Many of the doors are broken. Room cleanliness needs attention. Room comfort (television, especially remote control, malfunctions). Breakfast menu lacks variety. Thank you.
Translated by Google Icon
See original
Find this review helpful?
F***n
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 week(s) ago
Cons 1. Access is a bit tricky because it's one-way. 2. Parking is limited. 3. The carpet in the room is dusty, so it needs more attention. Pros The pros outweigh the cons. Try it for yourself. This is my fourth time here. The cons are more than offset by the pluses.
Translated by Google Icon
See original
4 people find it helpful
a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 4 week(s) ago
The headboard smelled of dust. Breakfast wasn't recommended. Everything from fried rice, cuanki, porridge, and more was bland.
Translated by Google Icon
See original
3 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The staff was very friendly, check-in and check-out were fast, and the location was strategically located near shopping centers and restaurants. It was easily accessible by public transportation.
Translated by Google Icon
See original
1 people find it helpful
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
The hotel staff is quite friendly and polite. The rooms are not soundproof, as noise from outside can be clearly heard from inside. Parking is limited, but you can leave your car keys with security. The location is easily accessible due to its central location.
Translated by Google Icon
See original
2 people find it helpful
Sabta R.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 5 week(s) ago
Oh my, I really don't recommend it, the AC is no longer cold, the hot water takes a long time to heat up, it's really dirty, the room key can't be used, you have to wait for a technician to open it, in short, it's really a loss, the only advantage is that it's close to BEC, BIP, Gedung Sate, that's the only advantage, the rest of the hotel facilities are just village-like
Read More
Translated by Google Icon
See original
1 people find it helpful
A***i
icon-origin-TRAVELOKA
6,1
/10
Reviewed 5 week(s) ago
For the price, it's not worth it. The carpet in the room smells, the water in the bathroom stagnates for a long time, the toilet flush is broken, the towels are of poor quality because they don't absorb water well, you can borrow an iron, but it burns, leaving a mark on the fabric, there's no hot water, and there are clothes hangers, but they're broken and can't be used. The food is quite tasty, although there aren't many choices. The best thing about this place is the location.
Read More
Translated by Google Icon
See original
Find this review helpful?
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was very comfortable to stay at this hotel.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Roni M. S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
This is a highly recommended place to stay in Bandung. Its strategic location and excellent facilities make it a perfect choice for both work and leisure.
Translated by Google Icon
See original
2 people find it helpful
Elfrida O.
icon-origin-TRAVELOKA
8,3
/10
Reviewed 5 week(s) ago
It is necessary to pay attention to the old ones, so that they are replaced...the wallpaper that is peeling, and the bathroom.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40