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Traveler Reviews Serela Merdeka
Number of reviews per page
20
20
40
40
Customer reviews
r***a
Leisure
9,3
/10
Reviewed 1 day(s) ago
The hotel is strategic, the breakfast food is very special because it is always hot/warm, but the soundproofing of the room is very poor because the sound of motorbikes/cars speeding on the road reaches into the room.
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W***y
10,0
/10
Reviewed 1 week(s) ago
Overall, everything was great, and the service was excellent. Highly recommended for those looking to stay in the city center, close to everything.
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M***d
Transit
5,8
/10
Reviewed 2 week(s) ago
Unkempt and less fresh when entering the room
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T***r
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and nice
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S
Sultina
Leisure
8,5
/10
Reviewed 4 week(s) ago
The hotel staff was quite friendly, and the food was quite varied. The room door handle was broken.
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2 people find it helpful
K***a
8,2
/10
Reviewed 4 week(s) ago
The staff are not very friendly, the service is not excellent, the parking lot is small and noisy because my room happened to be in front of the elevator so it was sometimes noisy because it was not soundproof.
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1 people find it helpful
D***a
5,6
/10
Reviewed 4 week(s) ago
the room smells of cigarettes, the bathroom smells of dirty sheets
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A***o
Transit
9,4
/10
Reviewed 5 week(s) ago
Unfortunately the telephone/Telkomsel signal is not good...
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1 people find it helpful
A***d
Leisure
9,4
/10
Reviewed 6 week(s) ago
a little bit of a wait when checking in. the rest is okay. thanks for the technique and team 🙏
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DC
Dapunta C.
8,5
/10
Reviewed 7 week(s) ago
The location is very strategic and the rooms are comfortable, only the breakfast menu needs to be added.
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1 people find it helpful
KR
Krisna R.
Leisure
10,0
/10
Reviewed 7 week(s) ago
The hotel staff are very friendly and very helpful.
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R***I
6,8
/10
Reviewed 7 week(s) ago
Story in Room 507 Overall the room was not very clean, the AC remote didn't work, the room was also a bit dirty, the room phone was broken, the wifi couldn't be used, the staff were friendly. Thank you RNJT Family
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2 people find it helpful
J***a
Leisure
9,3
/10
Reviewed 8 week(s) ago
Rooms on the side of/near the main road are very exposed to vehicle noise, so it is difficult for visitors to rest (because of the noise of vehicles).
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I***a
Staycation
8,7
/10
Reviewed 8 week(s) ago
lots of small animals in the bed 😭
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2 people find it helpful
H***o
6,7
/10
Reviewed 9 week(s) ago
The location is strategic, but the room seems poorly maintained. The AC made a rattling noise, so much so that I had to turn it off. The toilet was also poorly maintained.
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W***n
Staycation
9,1
/10
Reviewed 10 week(s) ago
Friendly staff, spacious room, complete amenities, only the jet shower and plush toilet are not working...wifi keeps disconnecting, overall satisfactory, recommended
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2 people find it helpful
Y***u
8,8
/10
Reviewed 11 week(s) ago
Overall, the service is sufficient.
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ES
EVI S. Y. S. M.
Business
10,0
/10
Reviewed 11 week(s) ago
The staff understands the guest's situation, makes appreciation
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RM
R Myta D. N. S.
8,3
/10
Reviewed 11 week(s) ago
I chose two rooms for my family, but one room had a problem with the toilet flush, and we requested a room change. However, please pay attention to the carpet in the room, as it looked dusty. The breakfast variety wasn't extensive, but it was quite tasty.
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1 people find it helpful
F***y
Staycation
8,9
/10
Reviewed 11 week(s) ago
This hotel is comfortable, with very friendly service and easy access to the city center. However, improvements are needed in terms of room amenities (door handles, wallpaper, carpets, etc.). Hopefully, this review is helpful. Thank you.