8,3
Very Good
From 4.080 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,3
Meal
8,0
Location
8,6
Service and Facilites
8,2
People often mention about M Regency Makassar
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Bedroom (64)
Staff Friendliness (60)
Bathroom (57)
Ambiance (54)
Accessibility (50)
Room Space (47)
Distance to City Center (46)
Hotel Area (37)
Surroundings (36)
Wifi (36)
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Traveler Reviews M Regency Makassar
Number of reviews per page
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40
Customer reviews
M Subardi S. S.
10,0
/10
Reviewed 2 day(s) ago
Fast check-in, friendly staff service, not far from Losari Beach and a quiet and safe environment.
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Dian D.
Staycation
8,5
/10
Reviewed 4 day(s) ago
At first I was disappointed because I was given a hot room because the AC was broken, but after complaining I was moved to a better room.
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F***a
8,2
/10
Reviewed 1 week(s) ago
Please fix the flush button on the toilet in room 229 because when you urinate, the button can't be flushed, and when you defecate, the poop doesn't go down. Apart from that, everything is good, the service is good. Thank you👍
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M***M
Leisure
7,9
/10
Reviewed 2 week(s) ago
I ordered a room with a bathtub, but I got one without. Honestly, I'm disappointed.
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1 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Valued Guest, Warm Greetings from M-Regency Hotel Makassar. Thank you for taking the time to leave a review. We apologize for the inconvenience. The lack of information regarding the rooms from our staff made you feel disappointed during your stay. We will conduct further training to ensure this kind of thing does not happen again. We look forward to welcoming you back to provide better service and earn your trust again. Thank you. Best Regards, Ilham Saputra Basri, General Manager
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S***a
Business
5,4
/10
Reviewed 2 week(s) ago
Worst hospitality experience ever. Oh, and the down payment can't be made cashless. These days, why would anyone book with an app if they end up having to pay cash? 😂
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Accommodation's Reply
10 Aug 2025
Dear Valued Guest. Warm Greetings from M-Regency Hotel Makassar. Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during the check-in process. We accept non-cash room payments such as Debit, Qris, and Transfer but only for room payments and other uses. Our deposit is allocated in cash so that it is easier to return when checking out and our deposit is also returned in cash. Once again, we apologize. Thank you. Best Regards, Ilham Saputra Basri. General Manager
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A***K
Staycation
9,4
/10
Reviewed 2 week(s) ago
Good and clean service, friendly staff and suitable for staying with family.
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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F***s
10,0
/10
Reviewed 3 week(s) ago
It was so cool to stay at M Regency
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2 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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V***a
10,0
/10
Reviewed 3 week(s) ago
the hotel staff is friendly and also clean
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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Ruslan S.
10,0
/10
Reviewed 3 week(s) ago
Recommended hotel for staycation, clean rooms, close to Losari Beach, close to culinary spots.
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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s***i
Leisure
10,0
/10
Reviewed 3 week(s) ago
Our family felt comfortable and safe during our several nights at this hotel. The receptionist and hotel staff were also friendly. Thank you.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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ss
sutrisno s.
Leisure
10,0
/10
Reviewed 4 week(s) ago
The rooms are spacious, comfortable, and it's a pleasant stay. The food is also affordable.
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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MS
Martini S.
Medical
10,0
/10
Reviewed 4 week(s) ago
The service was very satisfying, the hotel staff friendly, and the atmosphere pleasant. The restaurant menu was delicious at affordable prices. The rooms were clean and fully equipped to meet guest needs.
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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S***n
6,6
/10
Reviewed 4 week(s) ago
When we initially booked, we selected a non-smoking room, but upon check-in, we discovered that there were smoking rooms available, and it's worth noting that upgrading to a non-smoking room requires an additional 100,000 Rupiah.
It's a shame we weren't informed of this after we booked.
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2 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear valued guest. Warm greetings from M-Regency Hotel Makassar. Thank you for your review. We have noted your special request for a non-smoking room, but the room you requested was already booked. We would love to confirm this, but since you booked through an agent, we do not have your contact information to confirm directly. That's why we informed you upon check-in. We charge an additional fee for a deluxe room above the superior room. This is not an upgrade from a smoking room to a non-smoking room. We apologize for the lack of communication from our team, which resulted in our message not being conveyed properly. Best Regards, Management of M-Regency Hotel Makassar
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s***i
Leisure
10,0
/10
Reviewed 5 week(s) ago
We felt comfortable and happy staying with our family at this hotel, close to culinary centers, historical sites, places of worship, jogging tracks and the price fits our budget.
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+5
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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R***i
Leisure
10,0
/10
Reviewed 5 week(s) ago
Highly recommended for a budget-friendly hotel. The rooms are comfortable, soundproof, and the staff is friendly. We stayed for 2 nights and then extended our stay to 5 because we were so comfortable. Hopefully, the quality can be maintained and, if necessary, improved.
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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R***i
Leisure
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, very helpful, we checked in early without any additional costs, cleanliness is maintained, the price is affordable, close to the cheap and cheerful culinary center and Losari beach..over all I like it, next time I come here again😊
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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A***s
9,1
/10
Reviewed 5 week(s) ago
The hotel is comfortable, but there is one receptionist who is not very good at providing service, it seems like she is still new.
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Accommodation's Reply
29 Jul 2025
Dear Guest. Warm Greetings from M Regency Makassar. Thank you for choosing our hotel for your accommodation. We look forward to welcoming you back. Thank you. Best Regards, Management of M Regency Makassar.
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ID
Iskandar D. S.
Business
8,3
/10
Reviewed 7 week(s) ago
The room is a bit smelly, due to the carpet, the bathtub has no cover, the food is quite good. The service is ok. Ordered no smoke, but it still smells of cigarettes.
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2 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Guest, Warm Greetings from M-Regency Makassar. Thank you for choosing our hotel for your accommodation. We apologize for any inconvenience. We will review and train our staff regarding this matter. Thank you. Best Regards, M-Regency Makassar Management.
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ss
supriyadi s.
Leisure
9,7
/10
Reviewed 7 week(s) ago
A comfortable hotel for families, clean, close to food and snack centers, and within budget.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Guest. Warm Greetings From Mregency Makassar. Thank you for choosing our hotel for your accommodation. Thank you. Best Regards, Management m regency Makassar.
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r***a
Staycation
9,6
/10
Reviewed 7 week(s) ago
Have stayed here many times, but this visit the food is getting less tasty. The tempeh is very salty, the porridge is not hot, the variety is getting less. Otherwise everything is very good.
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Accommodation's Reply
26 Jun 2025
Dear Guest. Warm Greetings From Mregency Makassar. Thank you for choosing our hotel for your accommodation. Thank you. Best Regards, Management m regency Makassar.
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Number of reviews per page
20
40
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