8,4
Very Good
From 4.388 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,4

Location

8,5

Service and Facilites

8,5

People often mention about The Jayakarta Yogyakarta Hotel & Spa
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Staff Friendliness (60)
Ambiance (57)
Bedroom (55)
Family Friendly (53)
Hotel Area (53)
Room Space (52)
Bathroom (51)
Variety (50)
Distance to City Center (46)
Accessibility (46)
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Traveler Reviews The Jayakarta Yogyakarta Hotel & Spa

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Customer reviews
s***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
Thank you, I've stayed here several times and will be a regular. Keep it up.
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MARNI S.
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Business
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10,0
/10
Reviewed 1 week(s) ago
The staff are friendly, the rooms are spacious, the hotel has many facilities, and the breakfast is plentiful and delicious.
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Accommodation's Reply
25 Aug 2025
Dear Ms. Marni, Thank you very much for your excellent review. We are delighted to learn that the friendliness of our staff, the comfort of our rooms, and the facilities and breakfast provided provided a pleasant experience for you. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa
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C***i
icon-Leisure
Leisure
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9,4
/10
Reviewed 2 week(s) ago
The exterior and interior have a Javanese-style resort feel. They're clean and very family-friendly, with a pool and a children's playground. The rooms are quite spacious and comfortable. Highly recommended for families with children. Breakfast options are varied and quite tasty, including herbal drinks. Please liven up the hotel!
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thank you for your positive and detailed review of your stay with your family. We are pleased to know that the hotel's ambiance, room comfort, and children's facilities provided a memorable experience. Your feedback regarding the breakfast selection and hotel atmosphere will be taken into consideration to further improve our service. We look forward to welcoming you and your family back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa.
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V***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The children's arena is adequate, thank you, my child is happy.
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to learn that the children's play area provided a pleasant experience for your children during their stay. We look forward to welcoming you and your family back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, Management of The Jayakarta Yogyakarta Hotel & Spa
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Mahda M. B.
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Staycation
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9,7
/10
Reviewed 2 week(s) ago
The receptionist was very nice and friendly. I booked a superior room and was upgraded because it was still available. The facilities are plentiful, including a children's field for soccer, a sandpit, and a children's pool. There's a gym and spa. The food is delicious and the prices are reasonable.
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Accommodation's Reply
19 Aug 2025
Dear Valued Guest, Thank you for your excellent review and for choosing to stay at our hotel. We are delighted to know that you were satisfied with our service, upgraded rooms, and available facilities such as the play area, children's pool, gym, and spa. Your comfort and satisfaction are our priority. This positive review motivates our entire team to continue providing the best service. We look forward to welcoming you and your family back again soon. Warm regards, The Jayakarta Yogyakarta Hotel & Spa
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Melcy R. S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Excellent. So amazing. Wonderful, so cheap. Great.
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Accommodation's Reply
19 Aug 2025
Dear Valued Guest Thank you very much for your wonderful review. We are very pleased to know that you enjoyed your stay with us and felt satisfied with the price and facilities we offered. Your positive feedback encourages our team to continue providing the best service. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, The Jayakarta Yogyakarta Hotel & Spa
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
I really enjoyed my stay in here. The place is clean, loved the ambiance. Swimming pool is great. Food is great. Gonna stay in here next time.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thank you very much for your wonderful review. We are truly delighted to know that the cleanliness, hotel ambience, swimming pool, and our food have provided you with a pleasant experience. We look forward to welcoming you back for another memorable stay at The Jayakarta Yogyakarta Hotel & Spa. Warm regards, Management The Jayakarta Yogyakarta Hotel & Spa
Sasmito B. U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Friendly service from all staff
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thank you for your excellent review. We are delighted to hear that the friendliness of our entire staff has provided a pleasant stay. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, Management of The Jayakarta Yogyakarta Hotel & Spa
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N***i
icon-origin-TRAVELOKA
8,3
/10
Reviewed 4 week(s) ago
The place is cool, comfortable, only the floors, stairs, etc. are not very clean and not very satisfying.. especially on the 4th floor there is no elevator, you have to go up and down the stairs.. Bismillah, hopefully it will help to improve further.
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thank you for your review and feedback. We are pleased to hear that you found the hotel's atmosphere cool and comfortable. We also apologize for any inconvenience related to the stairwell cleanliness and the elevator facilities, which we felt were less than optimal. This feedback is very important to us and will be taken into consideration for future improvements. We look forward to welcoming you back for an even better experience. Warm regards, Management of The Jayakarta Yogyakarta Hotel & Spa
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YUNUS F.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Eco-friendly hotel, suitable for families
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thank you for your excellent review. We are delighted to learn that our friendly environment and ambiance have provided a comfortable stay for you and your family. We look forward to welcoming you back to The Jayakarta Yogyakarta Hotel & Spa. Warm regards, Management of The Jayakarta Yogyakarta Hotel & Spa
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Upon arrival, we were greeted warmly by the bellboy and receptionist. All the staff were also friendly and polite. When we wanted to use the hotel facilities, they kindly explained the options. The gym facilities were also excellent. The breakfast selection was quite extensive. The balcony with its pool view was beautiful. Public transportation access was also easy. There's a Trans Jogja bus stop very close to the hotel, making it easy to access tourist attractions like Malioboro Street and Prambanan.
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest. Warmest greetings from The Jayakarta Yogyakarta Hotel & Spa. Thank you for your positive review and excellent rating. We are delighted to learn that the service from our bellboys, receptionists, and all our staff was friendly and courteous during your stay. We are also pleased to learn that you enjoyed the gym facilities, the variety of breakfast options, and the view from your balcony. Your feedback motivates us to continue improving the quality of service and comfort for all our guests. We look forward to your next visit to The Jayakarta Yogyakarta. Warmest regards, The Jayakarta Yogyakarta Hotel & Spa Management
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Septian S.
icon-origin-TRAVELOKA
7,0
/10
Reviewed 6 week(s) ago
Very friendly and good service
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Accommodation's Reply
23 Jul 2025
Dear Mr. Septian S, Thank you for staying at The Jayakarta Yogyakarta Hotel & Spa and for your positive review. We are delighted to hear that you enjoyed the service from our team. We will continue to strive to provide the best service to make your stay even more enjoyable in the future. Warm regards, The Jayakarta Yogyakarta Hotel & Spa
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s***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The indoor AC is noisy. The room is quite spacious and comfortable.
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for taking the time to leave a review and for choosing to stay with us. We apologize for the inconvenience caused by the air conditioning noise in your room. We have forwarded this feedback to our technical team for immediate action. We are also pleased to know that you enjoyed the comfort of our room. We look forward to welcoming you back for an even more perfect experience. Warm regards, The Jayakarta Yogyakarta Hotel & Spa
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
It's clean, the water heater is also running smoothly, the wifi is fast, it's really suitable for work.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for your wonderful review and for giving us a perfect rating for your stay. We are delighted to know that you enjoyed our cleanliness, hot water, and Wi-Fi. We hope our hotel will be your first choice every time you visit Yogyakarta. Best regards, The Jayakarta Yogyakarta Hotel & Spa
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Muhamad H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
This is an amazing hotel for me and my family... This is not just a review, but please try to stay at The Jayakarta Hotel Yogyakarta... Good luck.
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Accommodation's Reply
23 Jul 2025
Dear Mr. Muhammad, Thank you very much for your excellent review and recommendation. We are delighted to hear that you and your family enjoyed your stay at The Jayakarta Yogyakarta Hotel & Spa. We hope we can continue to be your first choice when you return to Yogyakarta. Best regards, The Jayakarta Yogyakarta Hotel & Spa
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Soraya P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The hotel is nice, clean, comfortable, and cheap.. I really felt at home..
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Accommodation's Reply
16 Jul 2025
Dear Ms. Soraya, Thank you very much for your positive review! 😊. We are very happy to know that you felt comfortable and satisfied with our cleanliness, facilities, and price. We hope this pleasant experience will make you return to The Jayakarta Yogyakarta Hotel & Spa in the future. See you again, and warmest regards from all of us! 💙. Warmest Regards. The Jayakarta Yogyakarta Hotel & Spa
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Dewi D. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
The staff were all friendly, to the point where a mother was allowed to bring food from the restaurant during breakfast for her grandson who was going for a walk, claiming it meant he wouldn't have to stop for snacks. However, in almost every hotel I've visited, taking food out of the restaurant during breakfast is prohibited. Guests are only allowed to eat at the restaurant and cannot take it away for any reason.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for your review and appreciation of our staff. We apologize for any inconvenience regarding the unclear breakfast rules. Your feedback is very valuable and will be used as a basis for evaluating our service in the future. We hope to welcome you back in the future. Warm regards. The Jayakarta Yogyakarta Hotel & Spa
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h***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly staff Classic hotel feel Spacious rooms Bathtub included Delicious and varied food AC not cold enough
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for your positive review! We are delighted that you enjoyed the friendliness of our staff, the classic ambiance of the hotel, and the comfort of our spacious rooms. We hope your stay was a pleasant one, and we look forward to welcoming you back. Warm Regards. The Jayakarta Yogyakarta Hotel & Spa
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,7
/10
Reviewed 7 week(s) ago
old hotel quite far from the city center. spacious room Ok quite clean but the door security from the inside is only a chain, no slot lock or anything else. Honestly I feel less safe, when I asked the hotel staff "there are 2 different answers. When I entered the phone was dead. There are quite a lot of toys: small soccer, rabbit cage. billiards, table tennis but the outside environment is not "maintained" the table tennis equipment is dusty the rabbit cage is not well maintained. eat at the restaurant. quite expensive. when checking out there was no bellboy to help, just watched when lifting luggage from the 2nd floor to the car. oh yeah I was on the 2nd floor where there is no elevator
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay. We will follow up on your feedback regarding room security and facilities with the relevant team for improvement. We remain committed to providing better service in the future. We hope to have the opportunity to welcome you back again in the future for a more enjoyable experience. Warm Regards. The Jayakarta Yogyakarta Hotel & Spa
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F***l
icon-origin-TRAVELOKA
6,5
/10
Reviewed 7 week(s) ago
The craziest hotel during our staycation. 1. The hotel is really scary, an old hotel, not suitable for bringing kids. 2. The room is dirty, especially the sheets and the bedcover, I swear it's not. 3. This is suitable for a budget hotel, not a 4-star hotel. 4. This is the first time I've found a menu that doesn't have chicken or other side dishes, only eggs and fish crackers, the taste is all over the place. 😢😢😢 5. But it seems like it's useless to complain because this hotel is always busy, so it's bound to be ignored. So, I think it needs some rejuvenation/renovation, but if the management doesn't make any improvements, it's just a matter of time before it becomes the worst hotel.
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for sharing your experience during your stay. We sincerely apologize for any inconvenience you experienced regarding the cleanliness of your room and the food menu options. Your feedback is very valuable and has been passed on to the management and operations team for evaluation and improvement. We understand your expectations and are continuously striving to improve the quality of our service. We hope to have the opportunity to improve your experience on your next visit. Warm Regards. The Jayakarta Yogyakarta Hotel & Spa
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Number of reviews per page
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