9,1
Exceptional
From 46 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,3

Meal

9,6

Location

9,3

Service and Facilites

9,4

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Traveler Reviews COMO Uma Ubud

Number of reviews per page
20
40
Customer reviews
Setia N. N. S.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 143 week(s) ago
The staff members were very nice. Clean and tidy room. Had good experience.
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Accommodation's Reply
09 Dec 2022
Dear Nadia, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful review and we all delighted to hear that you having a good experience stay with us. Your kind appreciation toward our team member services, clean and tidy rooms are share to our team. We are truly honor to have you as our guest. Once again thank you for your review and waiting forward to welcoming you back again at COMO Uma Ubud. With best regards, Kade Adnyana Room Division Manager
Rifky R. N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 169 week(s) ago
Everything is really amazing, and we really love it. Friendly and attentive staff, comfy room, and the food so yummy. We celebrated our birthday and the staff so lovely to got us a free upgrade room and birthday cake. Really nice experience and we really want to stay again here.
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Accommodation's Reply
07 Jun 2022
Dear Rifky, Warmest greetings from COMO Uma Ubud! Thank you for choosing us to celebrated your birthday and posted a wonderful feedback on the platform. We all are delighted to hear that you had amazing experiences during your stay. Rest assure that all the team will always do their best to ensure our guest wellbeing. Once again thank you for your review and waiting forward to welcoming you back again at COMO Uma Ubud. With best regards, Kade Adnyana Room Division Manager
Sabrina C.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 181 week(s) ago
Everything about our stay was perfect. Will definitely be coming back. Amazing service, beautiful rooms, great food. Big up to Como Uma Ubud.
2 people find it helpful
Accommodation's Reply
16 Mar 2022
Dear Sabrina, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful review and we are all delighted to hear that you having a perfect stay with us. Your kind appreciation toward our services, beautiful rooms and great food are shared with our team. We are truly honoured to have you as our guest. Once again thank you for your review and waiting forward to welcoming you back again at COMO Uma Ubud. With best regards, Kade Adnyana Room Division Manager
Angga Mulia Munajat
icon-origin-TRAVELOKA
8,5
/10
Reviewed 184 week(s) ago
I experienced the best services ever. All staffs, from front office to the gardener, they're put my standard to another level. Bravo como uma ubud. Definitely will be back!
1 people find it helpful
Accommodation's Reply
22 Feb 2022
Dear Angga, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful feedback and we all delighted to hear that you experienced the best services ever. The entire team member here will always do their best to ensure our guest having their best experiences during their stay. Once again thank you for your review and waiting forward to welcoming you back again at COMO Uma Ubud. With best regards, Kade Adnyana Room Division Manager
Jossi
icon-origin-TRAVELOKA
9,4
/10
Reviewed 188 week(s) ago
Room was modern, clean, and well maintained, only lacking mosquito spray and to be honest I prefer the shower are fully closed with glass instead of a piece of curtain. The private pool got so many dead leaves from the jungle. Breakfast is good but limited choices and its shame we can only choose one of each course, while most of 5 stars hotel don't limit the choices, some even provide a full buffet.
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Accommodation's Reply
24 Jan 2022
Dear Jossianna, Warmest greetings from COMO Uma Ubud! Thank you for set aside your precious time to write us a review on the platform. We are delighted to hear that you love the property, cleanliness and overall experiences. Sadly to hear that our room amenities, bathroom design, dead leaves on the pool and breakfast choices are not match with your expectation. In the room we provide with mosquito electric and coil to be used and can be assist to set up by our team. Meanwhile for the mosquito spray will be based on request and we limit the usage. For the breakfast we do have an option to choose on the menu, however our chef will be more than happy to customized the menu based on our guest preferences. If by any chance your travel plan bring you back to us, please do not hesitate to contact me for details room assignment and another culinary experiences. With best regards, Kade Adnyana Room Division Manager
Arnita S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 188 week(s) ago
The place is nice, lots of plants, the rooms are also spacious, there is a private pool in the room and there is a fish pond too. The public swimming pool is also big, the food is good. The staff are all friendly too. The massage is good, shambala massage.
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1 people find it helpful
Accommodation's Reply
24 Jan 2022
Dear Arnita Sari, Warm greetings from COMO Uma Ubud! We thank you for choosing us as a place to stay and spend your vacation with your family. All facilities and rooms are built to blend in with the natural surroundings plus a fish pond, making the atmosphere more natural. Our COMO Shambala retreat or spa is supported by selected products from COMO and a very experienced team in their field. Once again, we thank you and we look forward to welcoming you with your family at COMO Uma Ubud. Yours faithfully, Kade Adnyana Room Division Manager
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Marlinda L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 189 week(s) ago
Strategic location, clean & comfortable hotel, friendly staff, also implement health protocols well. Breakfast is also delicious. Recommend this hotel.
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3 people find it helpful
Accommodation's Reply
24 Jan 2022
Dear Marlinda, Warm greetings from COMO Uma Ubud! We thank you for taking the time to write about your experience during your stay with us. We were all very happy to hear that the breakfast we provided was to our liking. Coupled with clean hotel facilities and all staff who are happy to help. During the pandemic we try to always apply the protocol where our hotel has received a CHSE certificate from the central government. Thank you again, I say and we look forward to welcoming you back to COMO Uma Ubud. Yours faithfully, Kade Adnyana Room Division Manager
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Cinthya B.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 189 week(s) ago
We really enjoyed our stay in Como Uma Ubud. The location is quite close to the citi center, but not located in the crowded area which gave us private and comfortable stay experience. Like the ideology, Uma means Home, we really feels like we're as comfortable as we're at home but with more facilities:) the breakfast was amazing both in terms of the taste and the restaurant ambience. We also have great ricefield walk experience with helpful guide from Como. There was a beautiful yoga paviliun with amazing Campuhan River sceneries, perfect for those lookinng for different yoga experience. The pool is also very nice, enjoyed our afternoon swim with nice ambience. The best part of course is the hotel amenities. We fell in love with their signature invigorate scent from our welcome Oshibori. Purchased some to take home since we love them very much. Thank you Como Uma Ubud for the very satisfying experience, hope to have another visit in the future.
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Accommodation's Reply
24 Jan 2022
Dear Cinthya, Warmest greetings from COMO Uma Ubud! Thank you for your wonderful feedback and we all delighted to hear that you are enjoy your overall stay with us. Home away from home was our main concept offered to our guest who will always enjoy the facilities and warm services from our team member. Our strategic location also highlighted by our guest who get easy access by walk, bicycle or any type of transportation. Wishing that the scent of our signature invigorate can enliven the memory of your stay and waiting forward to welcoming you back again at COMO Uma Ubud. With best regards, Kade Adnyana Room Division Manager
Liviani P. U.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 191 week(s) ago
Best welcome drink, best staff ever! Super clean! Every time I stayed in hotels or villas nothing clean as como uma, the floor, the desk, bathroom, everything, because in this pandemic I always to spray sanitizer cleaner to all of desk and floor to clean but in this hotel the tissue was clean! No dusk at all. All the staff super friendly and will help you every time even when you not seek any help. You guys must stay in this hotel! Thank you como uma for the best experience in the end of this year.
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1 people find it helpful
Rina m.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 193 week(s) ago
Friendly staffs, nice view villa. Best resort at Ubud 👍🏼.
1 people find it helpful
Luky A. K.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 195 week(s) ago
Best experience in Como Ubud. All the staff are friendly and care about us. I was stunned by the delicious taste of the food.
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Mikail D.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 197 week(s) ago
The staffs are so friendly. Great services, but maybe for the private pool is too cold when raining and can be regularly cleaned because so many leaves and animal around it. They give enjoyable activities like morning walk and biking. The villa is big and have various amenities. They give free 60 min massage for one person included from your booked room. But make sure you recheck the room type at the hotel website because it might be different from the app.
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2 people find it helpful
Estee T. S.
icon-origin-TRAVELOKA
6,7
/10
Reviewed 243 week(s) ago
They upgraded me thanks for that. nice room but it was not clean. When I arrived there is spider web on the chair as hotel being closed for 8 months. The staff were wonderful..just the cleanliness suppose to be their main concern too.
4 people find it helpful
SHANTY Y. M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 243 week(s) ago
Our 3 nights staycation in villa with private poolwas awesome. the villa was always clean, the staffs made it feels like home, the food was great.
4 people find it helpful
Herisukanto T.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 372 week(s) ago
Services as one. Excellent
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1 people find it helpful
Antonino I. J. d. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9,4
/10
Reviewed 386 week(s) ago
Complimentary Yoga classes. Amazing breakfast. Beautiful place.
4 people find it helpful
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