Good service and clean, tidy, fragrant rooms.

The staff is very friendly. I've stayed here twice because of its central location. The rooms and bathrooms are very spacious and very clean. It's really great.

The hotel room was spacious, with a bathtub. The kids could play and run around as much as they wanted. The breakfast menu was delicious and varied. The price per night was incredibly cheap.

The rooms are nice and spacious, and the staff is friendly. However, the water gallon in the hallway often runs out.

A good hotel with a reasonable budget.

This hotel is located in the city center, adjacent to the WTC and Surabaya Plaza. The staff are very friendly and the breakfast menu is delicious.

A very memorable experience, my first stay at the Surabaya Suites Hotel.

The hotel is really nice, and the price is also quite affordable.

My go-to hotel when I'm in Surabaya. It's perfectly located, close to malls and shopping centers. It has complete amenities and a friendly staff. It's simply the best.

A bit dirty and some of the mattresses have mosquito blood on them.

Thank you to all the staff, everyone was so kind, super friendly, and helpful. It's truly the best hotel I've ever been to. Even though we were just dressed casually and riding a motorbike, they treated us as a family like we were special. They truly don't discriminate against their guests, it's so cool. My staycation here makes me want to stay again.

The comfort, cleanliness and spaciousness of the bedrooms are excellent.

A 4-star plus hotel with economical prices, strategic location, close to everything in the city center, close to malls and all kinds of culinary places, just walking distance to Delta Plaza and WTC.

I stayed here for two nights. Overall it was very pleasant. - The staff were friendly and very helpful. - The hotel and room were very quiet and comfortable. - The food in the restaurant was delicious. - The room was also clean and fragrant. - The sheets and towels were clean. The bathroom was clean, with a bathtub. - The AC in the room was central AC. The setting was just right, cool. - The drinking water was free flow (Cleo gallon) - The swimming pool was in another building, but it was quite easy to find.

family staycation hotel...friendly hotel staff...delicious food...clean hotel...recommend for those who want to go to Surabaya to stay here

Location is very good; the room I chose is spacious. Downside: its design is old.

The room is quite spacious, homey so it makes you feel at home.

The hotel staff is very friendly, especially the receptionist. Best wishes to all the staff.

If you're in Surabaya, you absolutely must stay here. The rooms are spacious and comfortable. The location is also strategic, right in the middle of the city. You can also go to the mall. It's the best... 👍

Enjoyable friendly service