Overall Ratings & Reviews Swiss-Belhotel Balikpapan

Dear Mr. Multi S. D, Warm greetings from Swiss-Belhotel Balikpapan. Thank you for your review. We are pleased to know that you were satisfied with your stay at our hotel. Regarding your feedback regarding the area leading to the mall next door, we apologize for the inconvenience. We have coordinated with the relevant parties to ensure the area remains clean and comfortable for our guests. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back again in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr./Ms. G*t. Warmest greetings from Swiss-Belhotel Balikpapan. Thank you for this very positive review. We are delighted to know that you felt comfortable and impressed with our friendly service, beautiful views, and strategic location close to the city, tourist attractions, and public facilities. We will continue to strive to provide the best experience for every guest. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you and your loved ones back in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr./Ms. M*i, Warmest greetings from Swiss-Belhotel Balikpapan. Thank you for your positive review. We are delighted to hear that you felt comfortable with the cleanliness of the hotel and the friendly service from our team. Your recommendation to friends and family means a lot to us. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you and your loved ones back in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr/Mrs. I***a, Warmest Greeting from Swiss-Belhotel Balikpapan.. Thank you for choosing to stay with us during your short trip from Tanjung Redeb before continuing to Jakarta. We’re glad to hear you enjoyed the room facilities, especially the convenient outlets, as well as our clean bathroom and friendly service. Thank you for choosing Swiss-Belhotel Balikpapan to stay. We look forward to welcoming you again on your next visit. Regards, Swiss-Belhotel Balikpapan

Dear Mr./Ms. E*y, Warmest greetings from Swiss-Belhotel Balikpapan. We are pleased to know that you were comfortable with our receptionist service and the cleanliness of the hotel. Guest satisfaction is our priority, and your review is a motivation for our team to continue providing the best service. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Ms. Qisya U, Warmest greetings from Swiss-Belhotel Balikpapan. Thank you very much for your positive review. We are delighted to hear that you were comfortable with our facilities, enjoyed your suite with direct pool access, and enjoyed the impressive views. We also appreciate your feedback regarding the variety of breakfast options. We will forward this suggestion to the relevant team for evaluation so that we can provide more diverse options on your next visit. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back for an even more enjoyable stay. Best regards, Swiss-Belhotel Balikpapan

Dear Mrs. Tiniek S, Warm Greetings from Swiss-Belhotel Balikpapan. Thank you for taking the time to provide a review of your stay with us. We are very pleased to know that you felt comfortable with the cleanliness of the hotel, the friendliness of our staff, and the sea view from your room. We also appreciate your feedback regarding the hotel's surroundings and access. This will be our concern going forward, and we will continue to strive to provide the best service despite limitations beyond our control. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. Hopefully we can continue to be Mrs. Tiniek's choice when you visit again. Best Regards, Swiss-Belhotel Balikpapan

Dear Mr. Abdul R. S. S, Warm Greetings from Swiss-Belhotel Balikpapan. Thank you for the positive review that Mr. Abdul has given. We are very happy to hear that you are satisfied with the service and welcome from our team. It is an honor for us to be able to provide a memorable stay experience. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming Mr. Abdul back in the future. Best Regards, Swiss-Belhotel Balikpapan

Dear Mr./Mrs. Sri C, Warm Greetings from Swiss-Belhotel Balikpapan. Dear Mr./Mrs. Sri C, Thank you very much for your very positive and comprehensive review. We are very pleased to know that your stay with us was so enjoyable, starting from the friendliness of our staff, the variety of breakfast menus, to the facilities for children and the comfort of the room. This review from you is a great motivation for our entire team from the Security team, reception, F&B, to Housekeeping - to continue to provide the best service. We are also very pleased to know that our hotel can be a comfortable choice for your business trip. Thank you for choosing Swiss-Belhotel Balikpapan as a place to stay. We look forward to welcoming you back in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr./Mrs. Riza A. Z. D, Warm Greetings from Swiss-Belhotel Balikpapan. Thank you very much for your review and visit from Mr./Mrs. Riza. We are happy to hear that you enjoyed our food and felt comfortable with the cleanliness of our place. We apologize for not getting the beach view that you expected this time. Hopefully on your next visit we can provide a more complete experience with the right beach view. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back in the future. Best Regards, Swiss-Belhotel Balikpapan

Dear Mr./Mrs. S*o, Warmest Greetings from Swiss-Belhotel Balikpapan. Thank you very much for your positive and detailed review. We are very pleased to know that you felt comfortable during your stay, starting from the cleanliness and comfort of the room, the beach view, to the supporting facilities such as the direction of the Qibla and the parking area. This review from you means a lot to us and is our motivation to continue to provide the best service. Thank you for choosing Swiss-Belhotel Balikpapan as a place to stay. We hope to welcome you back in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr./Mrs. E*i, Warm greetings from Swiss-Belhotel Balikpapan. Thank you for staying and giving a positive review. The sea view is indeed a favorite of many guests, and we are glad that you enjoyed it too. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. Do not hesitate to come back again, and we are ready to welcome Mr./Mrs. E*i with the best service in the future. Best Regards, Swiss-Belhotel Balikpapan

Dear Mrs. Mimii, Warmest Greetings from Swiss-Belhotel Balikpapan. Thank you for your positive review from Mrs. Mimii, We are glad that you enjoyed the view. We apologize for not being able to fulfill your request for a room with a balcony facing the sea at that time. Room availability is indeed highly dependent on occupancy rates. However, we will try to do better in the future to make your stay even more enjoyable. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming Mrs. Mimii back in the future. Best Regards, Swiss-Belhotel Balikpapan

Dear Mr. Bizar H, Warm Greetings from Swiss-Belhotel Balikpapan. Thank you very much for your review and feedback from Mr. Bizar which means a lot to us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the cleanliness of the room, the condition of the balcony, and the Wi-Fi connection. This clearly does not reflect the standard of service that we want to provide, and we deeply regret that we could not meet your expectations. We have followed up on your feedback with the relevant team so that it will not happen again in the future. We greatly appreciate your positive review regarding the friendliness of the staff and the sea view that you enjoyed and this is a motivation for us to continue to improve the quality of our services as a whole. Thank you for choosing Swiss-Belhotel Balikpapan as a place to stay. We hope to be given the opportunity to welcome Mr. Bizar back with a much better experience in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr./Mrs. M*d, Warmest Greetings from Swiss-Belhotel Balikpapan. Thank you for your review and feedback. We are pleased to know that you enjoyed our hotel overall. Regarding the Wi-Fi connection issue, we apologize for the inconvenience you experienced. Your feedback is very valuable and we have followed up on it so that our service will be even better in the future. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back with an even better experience in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr./Mrs. E*ke, Warm greetings from Swiss-Belhotel Balikpapan. Thank you for sharing your experience of staying with us. We apologize for the inconvenience regarding the blanket that you encountered. We have followed up on your feedback so that similar things will not happen again in the future. We greatly appreciate Mr./Mrs. E*ke's honesty, and we hope that we will still be given the opportunity to provide a more comfortable stay experience on your next visit. Best regards, Swiss-Belhotel Balikpapan

Dear Mr./Mrs. M*s, Warm greetings from Swiss-Belhotel Balikpapan. We appreciate your attention to our swimming pool facilities. Currently, the adult pool does have a certain depth that is adjusted for swimming purposes. However, we have noted your input as a consideration for the future, in order to provide more even comfort for all guests. Thank you for choosing Swiss-Belhotel Balikpapan as a place to stay. We hope to welcome you back with a better staying experience in the future. Best regards, Swiss-Belhotel Balikpapan

Dear Mr. Joseph D, Warmest Greetings from Swiss-Belhotel Balikpapan. We are glad to hear that you were comfortable with the cleanliness of the bathroom and other areas. However, we apologize for the inconvenience you experienced regarding the mattress. Cleanliness is our top priority, and we have inspected and deep cleaned the room to ensure that a similar incident does not happen again. Your feedback is very helpful for us to continue to improve the quality of our services. Thank you for choosing Swiss-Belhotel Balikpapan as your place to stay. We look forward to welcoming you back with an even better stay experience in the future. Best Regards, Swiss-Belhotel Balikpapan

Dear Mr. Le Thau D, Warmest Greeting from Swiss-Belhotel Balikpapan Thank you for your feedback. We're glad to hear you're planning to come back and experience more with us. We appreciate your comments about the atmosphere and will keep working to improve the space for a more open and inviting feel. Thank you for choosing Swiss-Belhotel Balikpapan to stay. Looking forward to welcoming you again soon. Regards, Swiss-Belhotel Balikpapan

Dear Mr. Le Thau D, Warmest Greeting from Swiss-Belhotel Balikpapan Thank you for your feedback. We're glad to hear you're planning to come back and experience more with us. We appreciate your comments about the atmosphere and will keep working to improve the space for a more open and inviting feel. Thank you for choosing Swiss-Belhotel Balikpapan to stay. Looking forward to welcoming you again soon. Regards, Swiss-Belhotel Balikpapan