Amaris Hotel Dr. Susilo Grogol

Explore Amaris Hotel Dr. Susilo Grogol
8,3
Very Good
From 5.432 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

8,0

Location

8,5

Service and Facilites

8,4

People often mention about Amaris Hotel Dr. Susilo Grogol
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Bedroom (80)
Accessibility (75)
Staff Friendliness (72)
Bathroom (70)
Ambiance (68)
Taste (64)
Surroundings (62)
Variety (58)
Distance to City Center (56)
Room Space (51)
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Traveler Reviews Amaris Hotel Dr. Susilo Grogol

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Customer reviews
M***d
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Business
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9,4
/10
Reviewed 5 day(s) ago
Very helpful staff named Rafael.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. M*d., This is a message from Amaris Susilo Grogol Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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thomas a.
icon-Business
Business
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10,0
/10
Reviewed 1 week(s) ago
The staff is very informative, the hotel is close to various holiday destinations in the city.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Mrs. Thomas A., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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Luis F.
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Staycation
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10,0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the service is cool.
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Accommodation's Reply
02 Sep 2026
Dear Mr./Mrs. Louise F., This is a brief message from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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L***a
icon-Leisure
Leisure
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8,8
/10
Reviewed 3 week(s) ago
The entrance is convenient for taxi drop-off. The room is clean and comfortable, and the food is very tasty. The staff are friendly and helpful. If you ask me if I will stay again? Yes, I would like to stay again.
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Accommodation's Reply
02 Sep 2026
Dear Mrs L****a Thank you for your helpful feedback regarding your stay! . Thank you for choosing us and we look forward to welcoming you again soon. Sincerely, Hotel Manager
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maya
icon-origin-TRAVELOKA
6,2
/10
Reviewed 4 week(s) ago
The worst room ever, and it smelled like pee when I opened the door. The unpleasant aroma filled my nose.
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Accommodation's Reply
02 Sep 2026
Dear Ms. Maya, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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S***o
icon-origin-TRAVELOKA
6,0
/10
Reviewed 8 week(s) ago
It looks like it's not well maintained, especially the bathroom, and the sound of the AC compressor penetrates into the room.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Mr./Ms. S*o, This is a message from Amaris Susilo Grogol - Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager
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R***i
icon-Business
Business
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8,8
/10
Reviewed 9 week(s) ago
Amaris is okay, the water in the shower is just normal.
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Accommodation's Reply
27 Jul 2026
Dear Ms./Mrs. R*i, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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R***T
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Staycation
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9,3
/10
Reviewed 9 week(s) ago
The facilities and staff are very good, but the breakfast provided by the hotel still needs to be re-evaluated.
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Accommodation's Reply
16 Jul 2026
Dear Mr. R*t, This is a brief message from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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bubur t.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
I've thoroughly enjoyed my stays at all the Amaris hotels I've stayed at. Even though they're budget-friendly, the service is 5-star. The staff are all friendly, and the rooms are clean and comfortable. I didn't have the anxiety I've experienced with other budget hotels. The breakfasts were all delicious 🫰🏻
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. Bubur T., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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R***i
icon-Business
Business
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8,6
/10
Reviewed 11 week(s) ago
Checked in really late at night, tired and got a room on the 3rd floor. When I entered, the door wouldn't open. Reported to the receptionist, and the room was changed to the 2nd floor. When I entered the room, the door could be opened. The room wasn't cold, the AC was turned on after 10 minutes. The food was okay. The hot water wasn't warm. Everything else was okay 🙏
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Accommodation's Reply
01 Jul 2026
Dear Ms./Mrs. R*i, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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y***c
icon-Business
Business
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8,5
/10
Reviewed 12 week(s) ago
Friendly staff, good service. There are lots of food stalls nearby.
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Accommodation's Reply
24 Jun 2026
Dear Ms./Mrs. Y*e, This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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I***l
icon-Leisure
Leisure
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8,0
/10
Reviewed 13 week(s) ago
Good, but the toilet is not very clean.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. L*l, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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Erliaty L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Near food places, near Transjakarta bus stops
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Accommodation's Reply
24 Jun 2026
Dear Ms./Mrs. Erliaty L., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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Widia N.
icon-Leisure
Leisure
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10,0
/10
Reviewed 14 week(s) ago
comfortable and quiet..only the hallway lights are dark
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Accommodation's Reply
24 Jun 2026
Dear Widia N., Amaris Susilo Grogol Hotel, Jakarta sends its warmest greetings. We sincerely thank you for staying with us and are honored to have left a positive review of Amaris Susilo Grogol Hotel, Jakarta. We sincerely apologize for any inconvenience you experienced during your stay. We look forward to seeing you again at Amaris Susilo Grogol Hotel, Jakarta. Thank you. Sincerely, The Hotel Manager
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Benedictus R. Y. I.
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Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Friendly receptionist and breakfast team
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Accommodation's Reply
08 Jun 2026
Dear Mr./Mrs. Benediktas R.Y.I., From Amaris Susilo Grogol Jakarta, we respectfully request the opportunity to welcome and serve you during your stay. We are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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T***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 15 week(s) ago
The room was very noisy, with sounds from outside filtering in, making it hard to sleep. However, the breakfast menu was quite varied and quite tasty.
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Accommodation's Reply
08 Jun 2026
Dear Ms./Mrs. T*a, This is a message of our deepest respect from Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, The Hotel Manager
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A***Y
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Comfortable hotel for a short business trip.
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. A*y, This is a message from Amaris Susilo Grogol - Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager, Amaris Susilo Grogol - Jakarta
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D***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
All was good, except for the slow trolley assistance at check-out and the less responsive security.
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. D*i, Sincerely, Hotel Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Hotel Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Hotel Amaris Susilo Grogol - Jakarta. Sincerely, The Hotel Manager, Amaris Susilo Grogol - Jakarta
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l***n
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 16 week(s) ago
The female employee never smiled. The fried rice was already gone before 8 o'clock.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Mr./Mr. I*n, Sincerely, Hotel Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Hotel Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Hotel Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager, Amaris Susilo Grogol - Jakarta
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 20 week(s) ago
An affordable hotel with easy access to everything. However, once again, you get what you pay for. I got a room with a weak AC (the AC swing was broken), but the free breakfast was quite varied for the price. The staff was very friendly and helpful. Overall 3/5
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Accommodation's Reply
06 May 2026
Dear Mr./Ms. M*i, This is a message from Amaris Susilo Grogol Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We will take your feedback into consideration for future stays. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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Number of reviews per page
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