Dear Sir/Madam, Warm greetings from Grand Hotel Preanger Bandung. We would like to express our sincere appreciation and gratitude for the time and attention you have given us to share your experience during your stay at our hotel. We are delighted to know that our service, facilities, and hospitality have met your expectations and left a positive impression. Your review and appreciation are valuable motivation for the entire team to continuously maintain and improve the quality of our services, in line with our commitment to presenting The Heart of Authentic Hospitality. Guest satisfaction is our top priority, which we always uphold in every aspect of our service. We look forward to welcoming you back in the future. If you are planning to visit Bandung again, please do not hesitate to contact us. Our team will be happy to assist you with your reservation needs. Thus we convey, for your attention and trust, we thank you. Warm regards, Verlisa Rosalita. Marketing Communication