A***i

Leisure

8,5

/10

Reviewed 4 day(s) ago

The rooms are spacious, with a large sofa that can be converted into a bed. The Naripan Wing is located to the right of the lobby, a short distance past the hotel's front hall. Access to the second floor is via stairs; there's no elevator, but the hotel staff will assist you.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, Greetings from Grand Hotel Preange Bandung. Thank you very much for sharing your experience staying with us. We are delighted that our services, facilities, and hospitality met your expectations and left a positive impression. Your valuable feedback encourages us to improve our services and uphold our commitment to "serving every guest with sincerity." Your satisfaction is our top priority. We hope to welcome you back soon. If you are planning a trip to Bandung, please contact us for assistance with your reservation. Thank you for choosing our hotel. Farida Makpilo, Marketing Department

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Trisna S.

10,0

/10

Reviewed 5 day(s) ago

I went there when it was being renovated...over all OK

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1 people find it helpful

Accommodation's Reply

14 Jan 2026

Dear Ms. Trisna, This is Grand Hotel Preangger in Bandung. Greetings from us. Thank you for choosing our hotel. We are delighted that our services, facilities, and hospitality met your expectations, and that you have given us a positive review. Your valuable feedback encourages us to continuously improve the quality of our service, upholding our promise to "serve every guest with sincerity." Your satisfaction is our top priority. We hope to welcome you back again. If you plan to return to Bandung, please contact us, and we will be happy to assist you with your reservation. Thank you for choosing our hotel. Farida Magpilo, Marketing Team.

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A***y

Leisure

8,3

/10

Reviewed 1 week(s) ago

1. The hotel's location in the city center makes it easy to access Braga and Jl. Asia Afrika. 2. I think the breakfast menu needs to be upgraded to a 4-star hotel. 3. The condition of the bedrooms, including the bathrooms, needs significant improvements to meet 4-star hotel standards. 4. The humidity in the rooms also needs improvement, especially in the rooms on the third floor, along with the ceiling and lighting.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, Greetings from Grand Hotel Preange Bandung. Thank you very much for sharing your experience staying with us. We are delighted that our services, facilities, and hospitality met your expectations and left a positive impression. Your valuable feedback encourages us to improve our services and uphold our commitment to "serving every guest with sincerity." Your satisfaction is our top priority. We hope to welcome you back soon. If you are planning a trip to Bandung, please contact us for assistance with your reservation. Thank you for choosing our hotel. Farida Makpilo, Marketing Department

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Ahmad R.

Staycation

9,4

/10

Reviewed 1 week(s) ago

The service and staff are friendly, thank you to the concierge staff... It's fun

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1 people find it helpful

Accommodation's Reply

14 Jan 2026

Dear Guest, Greetings from Grand Hotel Preanger, Bandung. Thank you very much for sharing your experience during your stay. We are delighted that our hotel's services, facilities, and hospitality met your expectations and left a wonderful impression on you. Your valuable feedback motivates us to improve our services and uphold our commitment to "serving our guests with sincerity." Your satisfaction is our top priority. We look forward to welcoming you back soon. If you are planning a trip to Bandung, please feel free to contact us and we will assist you with your reservation. Thank you for choosing us. Farida Magpilo, Marketing Department

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Arianto

9,1

/10

Reviewed 1 week(s) ago

Very strategic location, comfortable, very friendly prices

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Accommodation's Reply

14 Jan 2026

Hello Mr. Aliantho! This is Grand Hotel Preanger in Bandung. Greetings from us. Thank you for choosing our hotel. We are delighted that our services, facilities, and friendly hospitality met your expectations and left a positive impression. Your valuable feedback encourages us to further improve our services and uphold our commitment to "serving our guests with sincerity." Your satisfaction is our top priority. We hope to welcome you back again. If you visit Bandung again, please contact us, and we will be happy to assist you with your reservation. Thank you for choosing our hotel. Farida Makpilo, Marketing Team

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IY

Ira Y. D.

Leisure

8,6

/10

Reviewed 1 week(s) ago

The bathroom facilities for towels and bed sheets are already dirty in color

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Accommodation's Reply

14 Jan 2026

Dear Ayla, Grand Preanger Hotel, Thank you very much for your valuable feedback. We are deeply sorry that your stay did not meet your expectations. All of our staff sincerely apologize. We strive to provide the best service and deeply regret that your stay did not meet your expectations. We will forward your feedback to the relevant department for future improvements. Your valuable feedback will be invaluable in improving the quality of our service. We will do our best to regain your trust and provide you with a more pleasant stay. Please contact us if you have any questions. We look forward to welcoming you back again. Thank you for your understanding. Farida Magpilo, Marketing Communications Department

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JW

Joko W.

9,7

/10

Reviewed 1 week(s) ago

An old hotel that is still maintained, perhaps when we were there it was being renovated so it was a bit uncomfortable.... The towels were dirty.... it looked like the towels were old (shabby)

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Accommodation's Reply

14 Jan 2026

Hello Mr. Jogo! This is Grand Prepanger Hotel Bandung. Greetings from us. Thank you so much for choosing our hotel. We are delighted that our services, facilities, and friendly hospitality met your expectations and left a positive impression. Your valuable feedback encourages us to further improve our services and uphold our philosophy of "sincere customer service." Your satisfaction is our top priority. We hope to welcome you back soon. If you plan to visit Bandung again, please contact us and we will assist you with your room reservation. Thank you for choosing our hotel. Farida Makpilo, Marketing Team

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H***y

Leisure

8,5

/10

Reviewed 1 week(s) ago

Under renovation. There is no elevator to the 2nd floor.

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1 people find it helpful

Accommodation's Reply

14 Jan 2026

Dear Valued Guest, Greetings from Grand Hotel Preange Bandung. Thank you very much for sharing your experience staying with us. We are delighted that our services, facilities, and friendly hospitality met your expectations and left a positive impression. Your valuable feedback encourages us to improve our services and uphold our commitment to "serving every guest with sincerity." Your satisfaction is our top priority. We hope to welcome you back soon. If you are planning a trip to Bandung, please contact us, and we will assist you with your reservation. Thank you for choosing us. Farida Makpilo, Marketing Department.

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d***d

10,0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly and helpful.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, This is Grand Hotel Preanger in Bandung. Greetings from us. Thank you very much for sharing your stay experience. We are pleased that our services, facilities, and friendly hospitality met your expectations and left a positive impression. Your valuable feedback encourages us to continuously improve the quality of our services and uphold our commitment to "serving guests with sincerity." Your satisfaction is our top priority. We hope to welcome you back soon. If you are planning a trip to Bandung, please contact us and we will assist you with your reservation. Thank you for choosing us. Farida Makpilo, Marketing Department

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N***A

Leisure

9,4

/10

Reviewed 2 week(s) ago

The room is spacious and clean, but this is an old hotel, so some of the in-room facilities are still old-fashioned. The towels are clean, but they are worn out. There are several food options. For the taste, I give it an 8 out of 10. The hotel building is under renovation, hopefully it will be even better in the future. Please continue to improve the service and facilities.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, Greetings from Grand Hotel Preange Bandung. Thank you very much for sharing your experience staying with us. We are delighted that our services, facilities, and friendly hospitality met your expectations and left a positive impression. Your valuable feedback encourages us to improve our services and uphold our commitment to "serving every guest with sincerity." Your satisfaction is our top priority. We hope to welcome you back soon. If you are planning a trip to Bandung, please contact us, and we will assist you with your reservation. Thank you for choosing us. Farida Makpilo, Marketing Department.

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I***n

Staycation

6,0

/10

Reviewed 2 week(s) ago

The price doesn't match the facilities, and the twin beds in the Type 100 make it seem outdated. The elevator broke down during New Year's. Renovations should have been carried out well in advance.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, This is Farida Magpilo Hotel. Thank you very much for your valuable feedback. We sincerely apologize that your stay did not meet your expectations. All of our staff deeply regret this. We strive to provide honest and attentive service at all times, and we are deeply sorry that we were unable to meet your expectations this time. We will forward your feedback to the relevant department for evaluation. Your valuable feedback will be invaluable in improving our services in the future. We will do our utmost to provide you with a more pleasant experience so that we can earn your trust again. Please contact us if you have any questions. We look forward to welcoming you back again. Thank you for your understanding. Marketing Communications Department

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F***z

8,5

/10

Reviewed 2 week(s) ago

The staff is friendly, but the breakfast food is mostly cold, like green bean porridge, and the rice tastes hard when undercooked. And what's surprising is that if guests bring a vehicle, they are still charged a parking fee, which should be included in the hotel facilities.

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Accommodation's Reply

14 Jan 2026

Dear Valued Guest, This is Farida Magpilo Hotel. Thank you very much for your valuable feedback. We sincerely apologize that your stay did not meet your expectations. All of our staff deeply regret this. We strive to provide honest and attentive service at all times, and we are deeply sorry that we were unable to meet your expectations this time. We will forward your feedback to the relevant department for evaluation. Your valuable feedback will be invaluable in improving our services in the future. We will do our utmost to provide you with a more pleasant experience so that we can earn your trust again. Please contact us if you have any questions. We look forward to welcoming you back again. Thank you for your understanding. Marketing Communications Department

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Verified Traveler

Leisure

6,6

/10

Reviewed 2 week(s) ago

The hotel is old, there needs to be repairs, especially the mattresses and towels that are dirty, including furniture that needs to be replaced, it is no longer worthy of being a 4-star hotel, and the hotel is a bit scary, for the price of 1 million it is not worth it, if the room is big and the service is still very good, when I wanted to check out the elevator was stuck on the 4th floor, I was forced to use the stairs from the 3rd floor using the elevator next door which only goes up to the 3rd floor

Grand Hotel Preanger

Overall Ratings & Reviews Grand Hotel Preanger

8,6

8,6

8,5

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8,7

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