Area not the best

Everything is excellent if you can avoid room 1 beside the lobby.

room clean, breakfast included, close to central station, food around the hotel

Ideal for the station, room compact so b suitable for a short stay or overnight. However, good value. And breakfast included was good

The location was super convenient, less than 2 min walk to the main train station. Breakfast was the basics but good overall. Room was as expected. Grateful they let me check in a bit early. That was the biggest plus for me. Thank you.

My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.

Location is excellent, right next to the train station. Breakfast is good, although more fruit options would be better. Towels could be replaced for new ones. Stairs may be an issue for old people but in general is a great option for a short stay.

Close to the main train station, very bad area that made feel us unsafe, ideal hotel for a quick night sleep to catch up a train next day

Rooms are very nice but would not be good if you have difficulty with stairs. The elevator only stops between the room floors (ceiling height is very high so you still have to climb 10 stairs from the elevator). Area is not the nicest, but conveniently near the train station. You need to walk 2 - 3 blocks to find a nice restaurant.

Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price. The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding. I would stay again and recommend to others without hesitation.

Good breakfast, comfortable room, and good customer service

I loved my stay at Hotel Cristal. It was such a pleasant surprise as I just wanted to book an inexpensive hotel by the train station so I could crash after a late train in. The staff were all so friendly and accommodating, I was greeted with a large bottle of complimentary water, and the included breakfast in the morning was fantastic. The room was small but clean and updated, and the air conditioning worked great. The short walk from the train station to the hotel felt very safe (you can see the hotel out the side entrance of the train station) and I got a nice late meal half a block away. I wouldn’t go much further into the surrounding area alone after dark but it was a great place to spend the night before catching a train to the airport in the morning.

The staff (Mara you're a legend!) we're incredibly helpful. The twin room was on the ground floor Breakfast had a great selection on offer The hotel is literally next to the Frankfurt Main train station

Included a great breakfast. Close to the train station.

The hotel is nice and the rooms are small but practical. It is really close to the train station which is great for a stop over before a long train trip. However it is too close to the riff raff that hang around the train station. I saw lots of open drug use and did not venture out after dark. Limited dining in the immediate area.

It was a nice short stay and have very good breakfast

clean and comfy

The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!

Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.

Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set