Hotel Chartreuse

Explore Hotel Chartreuse
9,4
Exceptional
From 155 reviews
Cleanliness

9,6

Room Comfort

9,0

Service and Facilites

9,6

Traveler Reviews Hotel Chartreuse

Number of reviews per page
20
40
Top reviews
Matthew
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were very loud. The noise from outside the room and above the room was constant. This seemed like a restaurant that decided to add rooms above it but forgot to put any insulation in during the process.
Ka Shing Jacky
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Firstly A Massive Thanks to the staff especially Atesh, the best receptionist for my whole swiss travel trip. He is fluent in multiple languages. Fun and helpful and even suggested a great restaurant with the reservation service for me and my partner. The room is large and clean. Comfortable bed. Nearby with lots of supermarkets to choose from within 3mins walking to each of them. Breakfast was great in quality but could have more dishes to offer if possible. But the food offered was very very nice indeed. I asked for scambled egg, half boiled egg and fried egg and the cook made it perfect just the way I love it. Overall Highly Recommended!
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Patricia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is very clean. Everything in my room looked new. It is a simple room but it had everything I needed for my stay. Breakfast was good. Beds are comfortable. Staff is friendly and helpful.
Salman
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel. Very clean and well kept. Ates offered amazing customer service and I would recommend to everyone.
Latika
icon-Family
Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My stay at the hotel was warm and welcoming thanks to the host and staff… they guided me on my travel plans in Switzerland and made sure my stay at the hotel was very comfortable! Memorable stay!
TRACEY
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Small but friendly and clean hotel . Helpful staff.
JESS
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendly staff, close to the lake
Kimberly
icon-Leisure
Leisure
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I had a memorable stay. This is my home in Switzerland for 9 days! ☺️
Eric
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

We enjoyed staying in this hotel although the room was small and no elevator. The staffs were nice and helpful.
Kristi
10,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

I cannot say enough about this stay!!! Sooooo AMAZING! The view from my room made me want to move there!! & I think i had the best breakfast of my life at this hotel as well:). Very good fresh food!! It was very accommodating & the staff were very friendly! If you go to Thun, stay at this hotel! ❤️❤️❤️
Jason
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Absolutely outstanding property and staff! Very comfortable and up to date. Restaurant was terrific. Staff very friendly and food very well prepared and presented! Highly recommend visiting!!
Wei
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

the restaurant not open on Sunday after 5:00pm, causing us a lot of trouble. no staff members to find when in trouble. The room is spacious, but no basic chair and stand, etc. The bath room light is automatically off for a short time several times during a shower.
Melanie
10,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Fabulous boutique property with amazing Italian restaurant downstairs! I’m still dreaming about it! Bus stop just steps away. 10-minute to Thun. Next to Thun Lake. Loved the big windows looking towards the hills from our room. Enjoying delicious dinners during luscious rainstorms is etched in my memories. I loved it.
Bryan
4,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Not recommended in Summer. Maybe better in Winter. Way overpriced for what you get, even considering the location. The service is almost nonexistent (rarely present), although very friendly when attended. There’s no AC and no fans so the rooms get super hot. It does cool off in the evening but with the windows open you will (a) get noise and cigarette smoke from the restaurant below until 11 or 12, and (b) get a ton of road noise all throughout the nights. There’s no fridge in the rooms, only one tiny one shared by all the guests on the first floor. There’s no coffee maker in the room, only one shared by everyone. There’s no kettle at all so sorry if you prefer tea. The parking can be tricky in the evening when the restaurant is running, and very limited additional parking nearby. The downtown is not within walking distance. The best thing about this hotel is the proximity to the lakeside park across the street which is nice. Overall would have preferred to stay somewhere much nicer in Bern for $100CH less per night.
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Laura
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The breakfast was great and it was wonderful to have parking right behind the hotel. Very close to 3 grocery stores and just a 2 minute walk to the lakeside for swimming or a beautiful walk along the lake. Only thing to keep in mind is no elevator at the property. Rooms are also a little small and got quite warm with no AC.
Trevor
10,0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Excellent stay owners are very friendly, thoughtful and helpful.Lovely spot just a minute and a half walk to shore of the Lake.The in house restaurant is excellent the staff serving breakfast and in the restaurant look after everyone so well .We had a fantastic week , just one minor point the weather was particularly warm at times a ceiling fan would be welcome. As I say a minor point did not impact on a great stay at the hotel and very enjoyable weeks holiday.Also a mention to the lakeside cafe owned by the hotel , also cheerful friendly staff with great food and drinks.Beautiful spot to sit at peaceful lakeside cafe in the evenings.
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Dana
8,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Was a perfect 3 star hotel. Just fab!!
BRIAN
10,0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Staff was exceptional and the breakfast was a much welcomed meal.
george
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Very clean and comfortable. Excellent bed & bathroom, very good breakfast. Beautiful location on the lake. We had our own car and drove into both towns very quickly, and it's a scenic drive in all directions. I would stay here again.
Edina
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Loved this place. Staff so kind and welcoming.
Number of reviews per page
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