excellent customer service, especially at breakfast where the staff learnt our needs and provided without prompt. Felt like they cared about every detail. Range of food and drinks available at breakfast was perfect. Room was spacious and clean and reception staff were friendly and helpful.
Alexander
10,0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Comfortable stay. Great service and clean
Robert
Business and Leisure
8,0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
I had a comfortable stay. The hotel is close to restaurants and shops and an easy walk to Deutsche Ecke and the Rhein. The breakfast room has a lovely view of the park.
Dale
Leisure
10,0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Excellent Hotel and Staff. Good value
mark
Leisure with Partner
10,0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
Hotel room was very nice and complete with A/C. Breakfast was exceptional. The best assortment in our entire European trip. Staff was very helpful.
Brenda
Leisure with Partner
10,0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Very close to the Old Town,
Ken
10,0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Overall a decent hotel with kind helpful staff.
John
10,0
/10
Reviewed 107 week(s) ago
Hotels.com verified review
Great hotel, great staff, great location
Vincent
10,0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Good location
Heather
10,0
/10
Reviewed 117 week(s) ago
Hotels.com verified review
We had a lovely stay in Koblenz- our room was lovely snd the staff could not have been more helpful
John
10,0
/10
Reviewed 177 week(s) ago
Hotels.com verified review
Wonderful stay. I booked the wrong month but when I arrived the front desk staff was very accommodating to help. Very clean. Extra pillow request was handled in a timely manner. Wonderful breakfast with only one hot item (scrambled eggs) but lots of other choices. Location is on the edge of activity in the Alstadt and close to the rivers. Easy walking distance to wherever we desired.
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Wolfgang
6,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Wir hatten ein Doppelzimmer gebucht. Leider hatte das Zimmer schräge Wände. Also unter dem Dach. Der Zimmerpreis war für dieses Zimmer zu teuer.
Personal war freundlich und nett.
Nora
Business
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Das Frühstück Buffet war super eine große Auswahl. Der Empfang war super zuvorkommend.
Ich hatte ein Zimmer zum Innenhof leider war ein durchgängiges Brummen zu hören.
Cenny
Friends and Family
6,0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Gammalt sunkigt hotell, möjligtvis bra läge. Personalen kan jobba på att vara lite trevligare. Vi bad om att få in ett litet bord på rummet, men inte då.
Elisabeth
8,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Hotellet er ældre, men rent og pænt, servicen er i top, man gør alt for at gæsterne skal føle sig godt tilpas.
Morgenmaden er dejlig med friske opfyldninger løbende.
Beliggenheden er super i forhold til parkering, byen og sevæedigheder
Tim
10,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Rigtig rar stemning i dette ældre byhotel. Super morgenmad. Meget venligt og nærværende værtspar.
Lill
Leisure with Partner
8,0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
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Klaus
6,0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Dringend renovierungsbedürftiges Hotel zentral in der Koblenzer Innenstadt. Abgenutzte fleckige Teppichböden gehen gar nicht! Die Stärke des Hotels ist das durchweg sehr nette Personal! Das Frühstück war sehr ordentlich.
Bernhard
Leisure Family
10,0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Das Hotel ist gut gelegen. Das Zimmer ist bis auf unter dem Bett sauber. Das Personal ist sehr freundlich. Das Frühstück ist gut. Die Anreise mit dem Auto ist schwierig, da die Parkplätze vor dem Hotel nicht für das Hotel reserviert sind. Die Einstellhalle (3min entfernt) wiederum ist sehr gut.
Hans
8,0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Trevlig och hjälpsam personal både i receptionen och frukostmatsalen. Bra frukost och personalen såg hela tiden till att det var påfyllt. Rummet var inte så stort.