Hotel was a good location, however double charged me for my stay. The initial quote was given however have seen they have charged me double the amount stated. Room did not have any amenities, kettle dirty, no bottled water, heating didn't work. Shower dirty.

Excellent. Nice room. Good size. Good location. There was a problem with the tub. It was sorted straight away. I was given a different room. The breakfast was good value. I enjoyed the dinner I had there.

Lovely place to stay..clean and tidy room, very comfy bed.Staff very friendly and helpful Close to amenities,

Room and reception were great breakfast was okey.

The room was clean, but the shower is unsafe. The temperature changes quickly from warm to scalding hot to freezing cold

Comfy bed, hot shower, friendly staff, well located ….. all important boxes ticked, would happily stay again if need to overnight in the city

I booked a small room for one night. I arrived half an hour early but wasn’t able to check in until the check in time of 2pm. Not sure if that’s because my room wasn’t ready or whether it’s strictly 2pm. Room 2 was clean and had everything I needed although I could hear the kitchen fans quite loudly until they went off around 10.30pm. It’s quite a labyrinth to get to rooms. Some clear signage pointing you in the right direction. There is some when you get near the rooms, but maybe some before then would be helpful. Onsite parking at £10 for 24 hours was good

Lovely very clean room in the older part of the property, with nice natural light in the bathroom from the window in there. There are decent size television screens in the rooms in this hotel, however after a lot of time spent checking connections, aerial connection in room and trying to auto connect channels, it was impossible to get just normal BBC channels 1 and 2 at all. Couldn't see ITV either, picture and sound scrambled. Had to stream on my small phone screen to get ANY in room entertainment which was disappointing.

The food and accomodation was excellent.

Cromwell room was excellent.

Had a very pleasant stay at the White Hart hotel. Room was clean, with comfortable bed & good quality tea & coffee in the room. Breakfast was delicious & open until 11am, so got a lie in. All the staff in the hotel were friendly & helpful, I would definitely stay here again. I didn't visit the pub part of the hotel, but on passing it, it looked a really nice traditional style pub & the beer garden looked a popular spot when the sun was out.

Very central clean room room a little and no decaf tea polystyrene tiles on celing a fire hazzard.

Great central location in walking distance of lots of sights. Hôtel staff were welcoming and helpful. Room was clean and comfortable, breakfast was good. It was especially useful to be able to park in the hotel car park for 24 hours after check in at 2 so we could check out by 11 the following day, leave the car safely parked and visit the cathedral before carrying on to Cornwall. Will be sure to break the journey there again.

We have stayed here almost every year for the last 10years it's a good stay for a couple of nights

The hotel is in a very convenient location close to the city centre and cathedral. It is a historic building but we stayed in the fairly modern extension, which was a nice, spacious room with good facilities for tea and coffee etc. Breakfast was plentiful and you could order from a good range of cooked options including full English. Staff were friendly and helpful.

Always good stayed numerous times

Location is fantastic only a few minutes walk from city centre. Parking available on site for £10 a night. Hotel staff friendly and helpful. Room was modern, comfortable and clean. Breakfast was cooked to order and very nice. Bar area had lots of charm. A great place to stay to explore the city.

Comfortable room, excellent evening meal, superb breakfast and wonderful staff, what more could you want. Also has parking and a short walk to the city centre. Will be coming back on our next trip.

Good location and having a car park (albeit at a cost) is a boon but the beds gave both my wife and I terribly bad backs (for the second time, as we stayed here a year ago and figured maybe it was a one off) Also, the free WiFi was abysmal, when you could connect (which wasn’t very often) it was terribly slow and failed to load even the simplest of sites. The shower kept alternating between cold and boiling as you showered which wasn’t good and the heated towel rail meant the bathroom was constantly boiling. All in all it could be good with some improvements but as it stands we won’t be going back.

Breackfast menu was excellent. Bar had a variety of drinks on offer.