Great staff, facilitated services beyond norms, ( gave me gluten free prepared food on request) Room services was ok Some minor renovations needed around the property to make it better. Great bakery bar in the premises.

Was in a great location with access to breakfast and room service for food

Excellent service by staff all around, including reception, room service and support staff at breakfast. The property strikes a good balance when it comes to value

Staff is absolutely fabulous including reception and front office staff, managers and support staff. This is my first time staying at this property; has good value

Nil

Yes

Really good service, very nice people who are ready to accommodate all our requests!! Highly recommend!

Good definitely recommend

Horrible room condition dirty and very old unclean washroom all the electrical sockets broken a/c button broken Telephone to call the receptionist was not working had to go down in the lobby everytime i needed something

Employees are Nice

None

The picture was opposite shown in the website. Have to wait at counter when we arrived. All the appliances were not up to the mark.

Lovely central location to all the main sights. Large comfortable bed in a clean room. Decent breakfast to start the day with freshly cooked eggs etc. The whole place was a bit tired and needed a female touch. All in all a decent place

The very friendly staff made our stay at the Roland Hotel very enjoyable. It's a 10 minute taxi journey to the main shopping and tourist sites. Ideal for anyone visiting Future Hope school, that is less than 5 minutes walk away.

The staff at Roland Hotel are very friendly. The hotel is very convenient for visiting Future Hope charity.

I stayed in this hotel for 11 days . Though it was a bit disappointing during my check in , my overall experience was good . At the time of my check in they told me I had no prior booking , when I already had booking confirmation from Expedia and hotel manager Meghna Chowdhury. Eventually I was given a room after they called Meghna madam . It was nice of them though to give me a bigger and better room the next day . The place was safe , quiet and clean. The staff were very friendly and helpful. Their food was very good too . They even allowed to check out 3hrs later than their usual time without any extra charge. I highly recommend this hotel and looking forward for my next stay here.