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Traveler Reviews Thao Nguyen Hotel Hanoi
Number of reviews per page
20
20
40
40
Customer reviews
L***b
Staycation
8,2
/10
Reviewed 50 week(s) ago
Friendly staff, cheap price suitable for students to get AATSH but the restaurant opposite just had a fight so the 2 kids are also hesitant to go :)))
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T***n
5,3
/10
Reviewed 52 week(s) ago
Towels were as old as rags, no toilet paper, no trash can in the bathroom, bed was super dusty, blanket had holes in it, dirty floor, toothbrush in the corner
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PQ
PHAN Q. T.
6,0
/10
Reviewed 121 week(s) ago
Quá tệ. Lễ tân thì chậm chạp, nhận phòng rất mất thoi gian. Trên biển trước cửa ghi nhà nghỉ thảo nguyên chứ không phải khách sạn. Tủ lạnh thì mùi, không bật. Dưới cả 1 sao. Không quay lại lần 2.
3 people find it helpful
Accommodation's Reply
20 Aug 2023
Thank you for your suggestions for my hotel. If there is anything that displeases you, please advise directly to the hotel reception. Once again thank you very much
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TN
Tran N. M. N.
5,9
/10
Reviewed 122 week(s) ago
Toilet dơ, được cái anh chủ nhiệt tình, đây là nhà nghỉ nhé
4 people find it helpful
Accommodation's Reply
12 Aug 2023
Thank you for giving feedback to KS, but instead of giving me a low score on this, please give feedback to KS or talk to me directly for better service. Maybe that day was crowded, so the hotel did not meet my expectations.
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TP
Thi P. T. D.
8,8
/10
Reviewed 123 week(s) ago
The host family is very supportive and hospitable
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4 people find it helpful
Accommodation's Reply
03 Aug 2023
Thank you very much Phuong Thao. Hopefully, on the upcoming business occasions in Hanoi, the hotel will welcome you. Thank you so much
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dt
dang t. t. h.
9,4
/10
Reviewed 161 week(s) ago
Everyone at the hotel is very friendly
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4 people find it helpful
ĐL
Đôn L. T.
8,3
/10
Reviewed 185 week(s) ago
The room was acceptable and the stay was quite nice. I'd say the price was very reasonable. The only setback was the neighborhood, or should I say the location. However the snack vendor guy in front of the hotel was extremely professional, given the neighborhood.