The hotel has poor facilities: the air conditioner is not cool, the toilet bowl has not been cleaned and the room has many mosquitoes. Staff have support to change rooms to fix.

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Pham H. D. N.

8,5

/10

Reviewed 262 week(s) ago

Very good! Everything is very ok. The 4th floor restaurant cooks deliciously, serves quickly in no time. Good price. Affordable.

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Accommodation's Reply

24 Aug 2020

Welcome to Nghi Lan Hotel! Thank you for booking a room at our hotel! Mr. Dang Nguyen laments, Thank you for expressing your satisfaction after the past at Nghi Lan Hotel. His appreciative comments are a very meaningful gift that we always want to receive. We will be even more honored if we have the opportunity to welcome you and your family next time. Very pleased to serve you! Best regards,

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Phan V. P.

9,7

/10

Reviewed 263 week(s) ago

Most of the guests who have come to An Thoi in the past know about Nghi Lan Hostel because there were few inns. Now Nghi Lan raised the bar to build more beautiful hotels. Maybe due to new opening, the promotion price is too low. At first, I just thought it would be like the hostel, but the standards were too high. The room is big and beautiful. Very satisfied.

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1 people find it helpful

Accommodation's Reply

17 Aug 2020

Welcome to Nghi Lan Hotel! Thank you Phan Van Phuc for booking a room at Nghi Lan Hotel. We are very pleased and honored to receive sincere comments from you. That proves that he is also a customer who once supported or knew about the predecessor business of our hotel. This is our pride and great pleasure when we serve guests like you. If you are satisfied and love Nghi Lan Hotel, please continue to support us in the next stay in Phu Quoc. Thank you very much, Mr. Phan Van Phuc! We wish you and your family a peaceful and lucky day! Best regards,

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Vo Ba N.

9,4

/10

Reviewed 264 week(s) ago

Satisfied because the hotel is worth the money, the room is large and beautiful. Not satisfied because the lights in the bathroom are too many.

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1 people find it helpful

Accommodation's Reply

14 Aug 2020

Welcome to Nghi Lan Hotel! Thank you for your reservation at Nghi Lan Hotel. We are very pleased to receive your compliments and a satisfied attitude. Ladies and gentlemen, about the bathroom with many lights, this belongs to the design of the room and aims at comfort for guests. Nghi Lan Hotel is also equipped with switches to control the lights at the bathroom door. Next time you return to Nghi Lan Hotel, we will definitely guide you in more detail. Very pleased to serve you! Best regards,

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Tran L. T.

8,5

/10

Reviewed 265 week(s) ago

This is a very new hotel and the service is very good. For my part, I like the peace and quiet of this area. It was very nice because it could see the countryside. The staff here are very nice and helpful. They help me a lot and are also enthusiastic. I don't like the power cord next to the door at all. It's a bit off aesthetically pleasing, but OK that's my opinion. Also everything is very nice. Thank you!

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Accommodation's Reply

10 Aug 2020

Welcome to Nghi Lan Hotel! Thank you for choosing Nghi Lan Hotel in the last vacation. We are delighted to have welcomed you and are even more honored to receive such a positive feedback from you! Regarding the electrical wiring issue of the refrigerator next to the room door, I sincerely apologize to you for this negligence. As you comment, this is a minus point in terms of interior aesthetics. We feel fortunate to have your sincere and timely feedback. Thank you very much for this helpful review! Nghi Lan Hotel is always ready to welcome you during your stay in Phu Quoc. Thank you very much and very pleased to serve you! Best regards,

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Van C. M. T. E.

9,7

/10

Reviewed 265 week(s) ago

Very satisfied, beyond expectations. The hotel is new and clean and comfortable. I booked a twin room for 2 people but got 2 large beds at no extra charge. Thank you hotel.

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Accommodation's Reply

10 Aug 2020

Welcome to Nghi Lan Hotel! Thank you for choosing to use the services of Nghi Lan Hotel in the past! Your appreciative comments are a very meaningful gift to Nghi Lan Hotel. That proves we have been successful in serving you. And one more thing, if you have the opportunity to come to Phu Quoc next time, please continue to support Nghi Lan Hotel! Thank you very much! We wish you a good day! Best regards,

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