8,0
Very Good
From 12.954 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

7,9

Meal

8,0

Location

8,3

Service and Facilites

8,0

People often mention about favehotel PGC Cililitan
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Accessibility (113)
Staff Friendliness (111)
Bedroom (107)
Surroundings (102)
Ambiance (98)
Bathroom (92)
Distance to City Center (87)
Hotel Area (80)
Check-in/out Time (76)
Room Space (76)
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Traveler Reviews favehotel PGC Cililitan

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Customer reviews
W***I
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
The room is okay, but it's a bit small and not soundproof.
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k***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,6
/10
Reviewed 3 day(s) ago
one of the air conditioners in the room is having problems, it's not cold
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A***t
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 day(s) ago
Everything is ok, just the condition of the room and toilet needs to be improved because it's a bit old-fashioned.
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F***d
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 day(s) ago
Only the bathroom needs to be repaired so that the shower water doesn't leak out into other areas...
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Novandiana L.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
I regularly stay here when I'm on assignment in Jakarta because it's close to the office I'm going to, and it's also located in a shopping center, so it's more comfortable and practical.
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phia j.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
The place is comfortable and clean, close to shopping centers, and there are plenty of places to eat.
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iva d.
icon-origin-TRAVELOKA
5,6
/10
Reviewed 1 week(s) ago
The elevator was broken, it was a long way to get in, the room was dirty, and the sugar in the tea didn't seem to be replaced (it felt dusty when I touched it). The mattress was dirty, even after cleaning it, it wasn't replaced, and there were dirt stains.
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SYAIFUL A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Okay. A great place to stay near Cililitan. Close to activities. Easy access.
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Aditya C. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
I've stayed here many times because of its strategic location. It's my first choice for events in the Cililitan/East Jakarta area.
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c***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Staying here is pleasant, besides the friendly service, the rooms and bathrooms are also clean, hot water is also available and it is very easy to find food and shopping too.
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W***n
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The food is the best, the only drawback is why they didn't provide tissues in the room. There's only toilet paper, maybe they could provide tissues.
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Ir I W. S.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Close to the destination. Near the mall. Busy but comfortable atmosphere
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P***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Great, friendly service, strategic location.
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Accommodation's Reply
18 Jul 2025
Dear Value Guest, Thank you very much for your review! We are delighted to hear that you found our service friendly and that our hotel's location convenient. We hope you had a pleasant and memorable stay. We look forward to welcoming you back to favehotel pgc cililitan! Warm regards, Management. favehotel pgc cililitan
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K***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
The bathroom still smells bad. The AC is really cold, but it looks dirty. It's time to change it. There are lots of ants; even just putting food down for a short time will be swarmed by them. The pillows are also unusable. Hopefully, management will take this feedback into account.
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The room is neat, the bathroom is clean and fragrant, the receptionist and hotel staff are very friendly, the breakfast food is also delicious, easy access to everywhere to the mall and cinema, it's a great stay here.
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Accommodation's Reply
18 Jul 2025
Dear Value Guest, Thank you very much for your positive review! We are delighted to hear that you enjoyed the cleanliness and tidiness of your room, the friendliness of our team, and that you enjoyed our breakfast. Our location, which is directly connected to a mall and cinema, is indeed one of our advantages, making it easy for guests to get around. See you again at favehotel pgc cililitan on your next visit! Best regards, Management. Favehotel pgc cililitan
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Mahdi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Easy to access, near from Airport Halim, near from Jatinegara Train Station, in front is the Bus Highway. You can eat 24 hours, because the hotel is in the PGC Mall. Varieties of food, nice place to stay.
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Accommodation's Reply
18 Jul 2025
Dear Mr Mahdi Thank you very much for your kind review! We’re delighted to hear that you enjoyed our strategic location and convenient access to transportation and 24-hour dining options. Being part of the PGC Mall indeed offers our guests a wide variety of food choices and an easy stay experience. We truly appreciate your feedback and look forward to welcoming you back at favehotel PGC Cililitan on your next visit! Warm regards, Management favehotel PGC Cililitan
S***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Friendly staff, mall access and snacks
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Accommodation's Reply
18 Jul 2025
Dear Value Guest, Thank you very much for your positive review! We are pleased to know that you felt comfortable with the friendliness of our staff and that you enjoyed the easy access to the mall and various food options around the hotel. We look forward to welcoming you back to favehotel pgc cililitan for another pleasant stay. Warm regards, Management. favehotel pgc cililitan
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Everything is okay, maybe you need to check the floor again, the tiles are lifting on all sides, the toilet flush is hard to raise again, please check this too
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Accommodation's Reply
18 Jul 2025
Dear Value Guest, Thank you for your review and feedback. We are pleased to know that you were overall satisfied with your stay at favehotel pgc cililitan. Regarding the raised floor and the toilet flush issue, we apologize for the inconvenience. We have forwarded your feedback to the relevant team for immediate inspection and repair. We hope to welcome you back with an even better experience in the future. Best regards, Management. Favehotel pgc cililitan
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F***d
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
The hot water refill turned out to be cold and it would be better if there was bottled water in each room like in other hotels and for me it was not satisfactory.
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Accommodation's Reply
18 Jul 2025
Dear Value Guest, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the hot water refill not meeting your expectations and the availability of drinking water in the room. Your feedback is very valuable for us to continue improving our service and facilities. We will share this with the relevant team for future attention. We hope to have the opportunity to provide an even better stay on your next visit. Best regards, Management. Favehotel pgc cililitan
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a***k
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
good service is very good, easy access to the city center, close to shopping centers
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Accommodation's Reply
18 Jul 2025
Dear Value Guest, Thank you for your positive review! We are delighted to learn that you were satisfied with our service and the easy access to the city center and shopping areas from favehotel pgc cililitan. Guest comfort and convenience are our priority. We look forward to welcoming you back on your next visit. Best regards, Management. favehotel pgc cililitan
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Number of reviews per page
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