favehotel PGC Cililitan

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Overall Ratings & Reviews favehotel PGC Cililitan

Traveloka (15.244)
Other sources (63)
8,0
Very Good
From 15.244 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

7,9

Meal

8,0

Location

8,3

Service and Facilites

8,0

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Staff Friendliness (202)
Accessibility (197)
Surroundings (191)
Bedroom (188)
Ambiance (186)
Bathroom (160)
Distance to City Center (154)
Room Space (148)
Hotel Area (143)
Check-in/out Time (140)
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Traveler Reviews favehotel PGC Cililitan

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Thank you for your positive review of favehotel pgc cililitan. We are delighted to hear that you received friendly service and assistance from our staff during the check-in process. Your review encourages us to continue striving to provide the best service to all our guests. We sincerely hope to welcome you again at favehotel pgc cililitan. Sincerely, The Management Team, favehotel pgc cililitan
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
Nice place, location near shopping center, lots of food stalls.
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Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about FaveHotel PGC Sililiton. We are delighted to hear that you appreciated our excellent location, close to shopping malls and a variety of restaurants. We look forward to welcoming you back again in the future. Sincerely, The Management Team, FaveHotel PGC Sililiton
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Winarsih
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
near shopping center... clean.. friendly staff... cm for breakfast at the hotel not recommended
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Accommodation's Reply
20 Oct 2026
Dear Ms. Vinarsih, I found that the hotel's breakfast did not meet my expectations. Thank you for taking the time to share your review of your stay at favehotel pgc cililitan. We are pleased to hear that you were satisfied with the cleanliness of the hotel, the friendliness of the staff, and the excellent location near the shopping mall. We greatly appreciate your compliments regarding our team's service. We also appreciate your feedback on the quality of our breakfast. We apologize if our breakfast did not meet your expectations. This feedback is valuable evaluation material for our Food and Beverage team to improve the quality of food, menu variety, and dining experience to better meet the needs and preferences of all guests. We believe that a comfortable stay depends not only on good facilities and services but also on the quality of the food served. Therefore, we take all guest feedback into consideration for continuous improvement. Thank you for trusting favehotel pgc cililitan. We sincerely hope to welcome you back again and provide you with an even more pleasant stay next time. Sincerely, The Management Team, favehotel pgc cililitan
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The staff were very friendly and helpful, the check-in process was fast, the room was quite standard, the amenities were complete, just a reminder to refill the soaps and the AC remote batteries.
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Accommodation's Reply
20 Oct 2026
Dear Valued Customer, Thank you for taking the time to share your review of your stay at favehotel pgc cililitan. We are delighted to hear that you were satisfied with the friendliness of our staff and the quick and smooth check-in process. We also appreciate your rating on the completeness of the room amenities. Special thanks for your attention and feedback regarding the replenishment of soap and the battery status of the air conditioner remote control. We apologize for any inconvenience this may have caused. We will forward this feedback to our housekeeping and maintenance teams for consideration in improving the accuracy of room inspections, ensuring that amenities are adequate, and that all in-room equipment is functioning correctly before guest check-in. For us, guest comfort depends not only on the main amenities but also on the small details that contribute to a better overall stay experience. Your feedback is very important to us and will be used to evaluate and improve the quality of service and room availability in the future. We look forward to welcoming you back to favehotel pgc cililitan and providing you with an even more comfortable and pleasant stay on your next visit. Sincerely, The Management Team, favehotel pgc cililitan
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I had a great stay at this hotel! The room was clean and comfortable, the staff were friendly and helpful, and the overall atmosphere was very pleasant. The service was excellent, and everything was well taken care of. I really enjoyed my stay and would definitely recommend this hotel to anyone looking for a comfortable and enjoyable experience. I would love to come back again! ❤️
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Mochamad C. W.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Comfortable hotel, close to everywhere.
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Accommodation's Reply
16 Oct 2026
Dear Mr. Mochamad C.W., Thank you for taking the time to share your review of your stay at Favehotel PGC Sililitan. We are delighted to hear that you were comfortable during your stay and enjoyed the easy access from our excellent location. Favehotel PGC Sililitan is directly connected to PGC Shopping Mall, making it easy for guests to enjoy shopping, dining, and other necessities. Our location also facilitates guests who wish to travel to various areas of Jakarta, whether for business or family trips, with access to public transportation available around the hotel. Your compliments mean a lot to us and motivate us to maintain the comfort of our facilities and improve the quality of service for all our guests. We hope that Favehotel PGC Sililitan will be your choice again on your next visit and provide you with another memorable stay. Sincerely, The Management Team, Favehotel PGC Sililitan
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M***l
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and quick in handling.
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Accommodation's Reply
16 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Favehotel PGC Cililitan. We are delighted to hear that you had a positive experience, particularly regarding the friendliness of our hotel staff and the promptness in responding to your needs and requests. We strive to provide friendly, responsive, and timely service to ensure every guest's satisfaction. Your compliments encourage our entire team to continuously improve the quality of our service so that all guests feel comfortable and happy during their stay. Thank you very much for your trust in Favehotel PGC Cililitan. We hope to welcome you back for your next stay and continue to provide you with our excellent service. Sincerely, The Management Team, Favehotel PGC Cililitan
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A***e
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Please pay attention to cleanliness, there are cockroaches in the bathroom 😂
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Accommodation's Reply
16 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your review and feedback regarding your stay at Favehotel PGC Cililitan. We apologize for the inconvenience you experienced, particularly the discovery of a cockroach in the bathroom. We understand that cleanliness is paramount in ensuring a comfortable, safe, and enjoyable stay for all our guests. This incident did not meet the hygiene standards we strive to maintain. Your feedback is highly valued. We will forward it to our housekeeping team for a more thorough investigation and enhance our room cleaning and pest control efforts to mitigate similar incidents in the future. Thank you for your concern and suggestion. We hope to rectify this issue and have the opportunity to welcome you back again with cleaner rooms and improved service. Sincerely, The Management Team, Favehotel PGC Cililitan
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7,5
/10
Reviewed 3 week(s) ago
The AC is not cold and the room is noisy outside, not soundproof.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay, particularly regarding the air conditioning not cooling as it should and the external noise. We have forwarded your feedback on the air conditioning system to the relevant team for investigation and to ensure it is functioning correctly. We understand that soundproofing is crucial for the comfort and quality of rest of all our guests. We greatly appreciate your feedback, which is valuable for our continuous improvement of our facilities and services. We hope to provide you with a more comfortable stay on your next visit. Sincerely, The Management Team, Favehotel pgc cililitan
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Evi A. S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
From Soekarno-Hatta Airport, get off directly at the hotel. Located in the PGC Cililitan area, there's a variety of dining options available.
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Accommodation's Reply
04 Oct 2026
Dear Ms. Avi, Thank you for your positive review. We are delighted to hear that Favehotel PGC Cililitan's excellent location, convenient access from Soekarno-Hatta Airport, and the diverse dining options in the PGC area were beneficial to you. We hope to have provided you with comfort and satisfaction during your future stays. We look forward to welcoming you back to Favehotel PGC Cililitan again. Sincerely, The Management Team, Favehotel PGC Cililitan
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H***H
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
good bangettttttytt yeeeeeeeeeees
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Accommodation's Reply
01 Oct 2026
Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at favehotel pgc cililitan. Your compliments motivate us to continue providing the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, favehotel pgc cililitan
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Jul F.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
It's the best location, integrated with the shopping center, strategic, close to the city center, and also close to Halim Airport 👍
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Accommodation's Reply
01 Oct 2026
Dear Mr Jul F Thank you for your positive review. We are delighted to know that you enjoyed our strategic location, which is directly connected to Pusat Grosir Cililitan and provides convenient access to the city center and Halim Airport. Your appreciation means a lot to our team. We look forward to welcoming you back to favehotel PGC Cililitan on your next visit. Warm regards, Management of favehotel PGC Cililitan
t***k
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Clean, nice, comfortable, and can go to the wholesale center.
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Accommodation's Reply
28 Sep 2026
Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness, comfort, and amenities at favehotel pgc cililitan, and that you appreciated the convenient location to the Cililitan Wholesale Center. We hope to welcome you back for your next stay. Sincerely, The Management Team, favehotel pgc cililitan
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Siska R.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Delicious, comfortable, easy access, and lots of culinary delights.
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Accommodation's Reply
28 Sep 2026
Dear Ms. Siska R., Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Favehotel PGC Cililitan and appreciated the convenient location and diverse dining options around the hotel. We hope to welcome you back again and provide you with another memorable stay on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 5 week(s) ago
In the application, there are no rooms with bathtubs in the hotel.
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1 people find it helpful
Accommodation's Reply
23 Sep 2026
Dear Valued Customer, We apologize for the inconvenience you experienced regarding the information about rooms with bathtubs in the application. It appears the information has not yet been updated, therefore the image of the bathtub is still displayed on the room details screen. We understand this may cause some discrepancy and we will work to correct the information to be more accurate. Thank you for your feedback and we hope to provide you with a better experience on your next stay. Sincerely, The Management Team, favehotel pgc cililitan
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Naomi S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Good, strategic location. The food is delicious.
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Accommodation's Reply
19 Sep 2026
Dear Ms. Naomi S., Thank you for your positive review. We are delighted to hear that you enjoyed the excellent location of Favehotel PGC Cililitan and the food we served. Your compliments encourage us to strive for the best service and experience for all our guests. We hope to welcome you back again in the future. Sincerely, The Management Team, Favehotel PGC Cililitan
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E***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff are friendly, the room is clean and fragrant.
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Accommodation's Reply
19 Sep 2026
Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, as well as the cleanliness and comfort of your room. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back to favehotel pgc cililitan again. Sincerely, The Management Team, favehotel pgc cililitan
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S***K
icon-origin-TRAVELOKA
8,2
/10
Reviewed 6 week(s) ago
Okay, everyone. The service was fast too.
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Accommodation's Reply
15 Sep 2026
Dear Ms. Nilai, Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the prompt service and your overall experience during your stay at Favehotel PGC Cililitan. We greatly appreciate your compliments and hope to welcome you back again on your next stay. Sincerely, The Management Team, Favehotel PGC Cililitan
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
It's really nice, the security is really friendly.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Favehotel PGC Cililitan, especially the hospitality and service from our security team. We will share this compliment with the entire team. We hope to welcome you back again in the future. Sincerely, The Management Team, Favehotel PGC Cililitan
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Because it was full, we got a twin, the AC wasn't cold enough, the sheets and bedcover on one bed had lots of stains, the others were ok.
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Accommodation's Reply
15 Sep 2026
Dear Valued Customer, Thank you for sharing your experience. We apologize for the inconvenience, especially regarding the twin room you were assigned. Due to the room being vacant, the air conditioning was not sufficiently cool, and the sheets and blankets were stained. We understand that the cleanliness of the linens and the appropriate room temperature are very important. We will coordinate your feedback with our housekeeping and engineering teams to investigate and evaluate the situation to prevent such incidents from happening again in the future. We appreciate your continued appreciation for other aspects of the experience. We hope to have the opportunity to serve you again with a more comfortable stay on your next visit. Sincerely, The Management Team, Favehotel pgc cililitan
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