Dear Bapak/Ibu,
Thank you for sharing a review of your stay at the Sun Island Hotel & Spa, Legian. We are pleased to learn that you enjoyed your stay with us. So sorry to hear about your experience with Check-in and Check-out, and assure you that corrective action will be taken, to make sure there will be no repetition in this manner in the future. Rest assured your feedback will be taken as an encouragement to maintain our standard of service in any given situation.
We sincerely hope that you can recommend the Sun Island Hotel & Spa Legian to your friends and families, in the end, we are looking forward to welcoming you back to your 2nd home the Sun Island Hotel & Spa Legian on your return to Bali not distant future.
Best regards,
The Management