People often mention about Cititel Mid Valley Hotel
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Accessibility (13)
Surroundings (12)
Staff Friendliness (10)
Ambiance (9)
Bedroom (9)
Distance to City Center (8)
Bathroom (8)
Wifi (6)
Check-in/out Time (6)
Family Friendly (5)
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Traveler Reviews Cititel Mid Valley Hotel
Number of reviews per page
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40
Customer reviews
RH
Riduan H.
Leisure
8,5
/10
Reviewed 6 day(s) ago
The staffs are friendly and accommodating. Good job.
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L***e
Staycation
6,6
/10
Reviewed 1 week(s) ago
Shower towel provided on day 2 dirty... itch after using.
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C***G
8,5
/10
Reviewed 1 week(s) ago
Good, very close to Mid Valley, easy to shop, dine, movie.
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W
Wijaya
Medical
8,8
/10
Reviewed 3 week(s) ago
I choose non smoking room but the room smell smooking room
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L***n
Leisure
9,4
/10
Reviewed 5 week(s) ago
Friendly staff and close to the mall.
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Accommodation's Reply
30 Jul 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
F***i
Business
10,0
/10
Reviewed 5 week(s) ago
Everything changed! Very good! Totally different compared last time stay here. Will back again here!
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Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
A***A
8,5
/10
Reviewed 6 week(s) ago
Clean and fragrant hotel, close to the mall
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Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
ST
Suhati T.
Medical
10,0
/10
Reviewed 7 week(s) ago
Always love this hotel.. Deluxe room 👍, always book a deluxe room if there is a discount promo, currently booking again for July, there is no promo.. so book a superior 😓 to Isec Dr mata close 🥰🙏
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Accommodation's Reply
30 Jul 2025
Dear Suhati,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
D***D
10,0
/10
Reviewed 7 week(s) ago
Nice place.
Able to access GSC Midvalley for midnight movies.
Will come again for sureee
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Accommodation's Reply
30 Jul 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
Wong
Staycation
8,8
/10
Reviewed 8 week(s) ago
Have been staying for N times because of the location and accessibility.
You can just LRT/KTM to the hotel and MRT around (LRT linked to MRT at Pasar Seni).
It's so convenient if you don't want to drive and jam around in city.
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Accommodation's Reply
07 Jul 2025
Dear Wong,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
E***i
Medical
8,5
/10
Reviewed 9 week(s) ago
Strategic location, just a step away from the mall, the hotel is clean and comfortable
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
E***i
Medical
8,8
/10
Reviewed 10 week(s) ago
The location is very close to my destination, the room is clean and comfortable.
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Accommodation's Reply
25 Jun 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
B***e
8,8
/10
Reviewed 12 week(s) ago
Location was perfect - Cititel is connected to Mid Valley hence it was convenient for shopping and meals. Hotel is slightly dated but the rooms have been renovated and were clean and comfy.
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Accommodation's Reply
10 Jun 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
G***h
10,0
/10
Reviewed 14 week(s) ago
Great hotel stay. Clean, modern, comfortable rooms. Reasonably priced.
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Accommodation's Reply
23 May 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
T***g
Business
8,5
/10
Reviewed 15 week(s) ago
The check-in and check-out process was fuss-free.
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Accommodation's Reply
15 May 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
B***o
Leisure
9,7
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly, the bedroom, bathroom is very compact and clean. Air conditioning is also good. The location is also very strategic. Next time we will stay there again.
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Accommodation's Reply
05 May 2025
Dear Guest
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
N***r
8,4
/10
Reviewed 17 week(s) ago
The hotel sits in a mall and is in a great location to KLCC, Kuala Lumpur Sentral, Bangsar, and other attractions. Will come back for more.
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Accommodation's Reply
05 May 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
KB
Khatijah B. B.
9,4
/10
Reviewed 19 week(s) ago
The staff was very friendly and I felt welcome.
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Accommodation's Reply
30 Apr 2025
Dear Khatijah
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
B***y
Leisure
8,2
/10
Reviewed 21 week(s) ago
It was okay. The room was a bit old and not too big. But for location, it is beside Megamall.
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Accommodation's Reply
06 Apr 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management
S***r
Leisure
8,5
/10
Reviewed 24 week(s) ago
The facilities are according to the rates
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Accommodation's Reply
06 Apr 2025
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Management