Check-in was at 4, even though the standard was 3, but oh well, we could leave our luggage and go shopping. The receptionist didn't answer the phone. Overall, that was it.

Staff service and check-in time were very satisfying 👍

Very strategic location for leisure and holidays.

The staff were all friendly, especially the room cleaners. Thank you. Staying in the mall area was very pleasant, and getting around was easy because there were many modes of transportation available. Thank you, Cititel.

Location near a large, complete mall.

Nice view and nice experience with helpful staffers. By the way, this is my first time yaaAaaa.

The staff was helpful and facilities great. Peter and wife

Great, yay! Love the environment.

The morning breakfast, compared to last year, has fewer choices. A bit disappointed.

The staff were friendly. The hotel lobby is spacious and the room is neat and clean, although a bit small. It's a pity I didn't see any mineral water.

The location is strategic and the service is good.

I love to stay here because it's within the Mid Valley shopping mall. Easy accessible. But too bad, no gym facilities. Overall, the staffs are friendly and helpful.

It's the best place and a great hotel, although I noticed the bed sheet cleanliness can be improved. Also, the towels might need to get renewed.

Close to Mid Valley Mall is great!

The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.

I stay many times at this hotel.

Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.

if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall

This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.

Hotel location was good, connected to the mall. The room was clean and comfortable.