8,6
Very Good
From 2.586 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,8

Meal

8,2

Location

8,9

Service and Facilites

8,6

People often mention about Sunway Hotel Georgetown Penang
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Bedroom (14)
Room Space (13)
Surroundings (12)
Family Friendly (11)
Staff Friendliness (11)
Hotel Area (11)
Distance to City Center (10)
Accessibility (10)
Bathroom (10)
Wifi (9)
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Traveler Reviews Sunway Hotel Georgetown Penang

Number of reviews per page
20
40
Customer reviews
H***N
icon-Medical
Medical
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
Good place and very convenient
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Accommodation's Reply
01 Aug 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that you are satisfied with our service and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Thomas B. B.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 day(s) ago
Very strategic location, many food stalls near the hotel... We always stay at Sun Way hotel every time we go to Penang.
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Accommodation's Reply
28 Jul 2025
Dear Thomas, Greetings from Sunway Hotel Georgetown. We thank you for your continued support and we are glad you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Eunike A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The location is great. It's easy to find food
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Accommodation's Reply
09 Jul 2025
Dear Eunike, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, and we trust that our service met your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for choosing us as your preferred hotel in Penang. Regards, The Management
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The staff was very nice, the room was clean & perfect location.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service and room cleanliness met your expectations. Indeed, we are strategically located in the heart of George Town, near many eateries and attractions. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The place is clean and strategic, outside the hotel you can find a place to eat and Ban Heang, in the afternoon to evening there are many food stalls aka New Lane Hawker Center. You can self check in and check out at the available machines, the security and receptionists are also very helpful, recommended for those who want to stay here.
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Accommodation's Reply
30 Jun 2025
Greetings. We at Sunway Hotel Georgetown are very pleased that you were satisfied with our service, and that you found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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S***m
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
New lane food stalls are right outside. There's also a massage shop opposite the hotel to go to after a tired day of walking. Ample parking space. Mobile internet in the room isn't good, but there is free Wi-Fi.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our facilities suit your needs, and you find us strategically located. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Imelda B.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
Our extended family always stays at Sunway Hotel when seeking medical treatment. Recommended. Please increase the promos.
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Accommodation's Reply
20 Jun 2025
Best regards, Imelda B. We at Sunway Hotel Georgetown are very pleased that you and your family were satisfied with our services. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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suarny
icon-Medical
Medical
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
All the staff at HTL are very friendly, especially the security, who always greet us and when we leave the hotel, there are already many people selling food and snacks until the evening and if we are tired, there is also a reflexology place.
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Accommodation's Reply
29 May 2025
Best regards, Suarny. We at Sunway Hotel Georgetown are very pleased that you are satisfied with our services and found the hotel's location strategic. Please introduce us to your friends and family. We look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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H***y
icon-Medical
Medical
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9,7
/10
Reviewed 12 week(s) ago
good location near food place. hotel is clean.
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Accommodation's Reply
15 May 2025
Greetings. We at SUNWAY Hotel Georgetown are very pleased that you were satisfied with the cleanliness of the hotel and found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 14 week(s) ago
A pleasant 2 nights stay in Sunway. Only 30 minutes away from the airport, easy to check in and out, helpful staffs, spacious, clean and well-equipped room. Also walking distance to the culinary area, pharmacy, and mini mart.
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Novie G.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
As usual, we always stay at Sunway Hotel Georgetown every time we visit Penang. Strategic location, comfort, and cleanliness of the hotel room are some of the things we consider. The service staff is also very good.
1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Novie G, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
R***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8,5
/10
Reviewed 21 week(s) ago
Very cozy, near with food place, nice
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Accommodation's Reply
24 Mar 2025
Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
M***l
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8,2
/10
Reviewed 22 week(s) ago
All good, all the staff are friendly
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Accommodation's Reply
24 Mar 2025
Dear Values Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Teddy S.
icon-Medical
Medical
icon-origin-TRAVELOKA
8,8
/10
Reviewed 26 week(s) ago
The hotel is very close to a range of good local food and durian off course
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Accommodation's Reply
09 Jul 2025
Dear Teddy, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and we trust that our service met your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
B***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8,8
/10
Reviewed 28 week(s) ago
The check-in process was quite fast, even at 12 noon the room was ready and I could immediately enter. Maybe because I came after the holiday season, so the hotel was not too crowded. The staff was also quite helpful. The location of the hotel is close to everywhere, starting from street food, the top, malls, all can be reached on foot. My room was on the 7th floor, the room and bathroom were quite clean. The bathroom equipment was also complete.
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Accommodation's Reply
09 Jul 2025
Best regards. We at Sunway Hotel Georgetown are delighted that you are satisfied with our services. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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P***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 29 week(s) ago
The location is close to the culinary center and places selling Musang King durian / Black Durian, and in line with places to eat delicious Kwetiaw in Penang and delicious dim sum.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Greetings. We at Sunway Hotel Georgetown are delighted that you found our hotel's location strategic, and we are confident that our services met your expectations. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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Dian R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
The hotel is in good location, very clean, the service super nice people. When I go back, I will stay in same hotel again.
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Accommodation's Reply
09 Jul 2025
Dear Dian, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service and cleanliness of the hotel met your expectations. Please recommend us to your friends and family, we certainly look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
lie l. c.
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
Great location, clean and welcoming
2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that you had a pleasant stay with us. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
m***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Comfortable, clean, strategic location
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Greetings. We at Sunway Hotel Georgetown are very pleased that you found the hotel atmosphere to meet your expectations and found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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K***n
icon-Medical
Medical
icon-origin-TRAVELOKA
9,4
/10
Reviewed 31 week(s) ago
The hotel is clean, especially the rooms, spray, towels, bathroom equipment, everything is good, as expected from the hotel *4 👍 Many places to eat around the hotel…
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Accommodation's Reply
14 Jul 2025
Best regards. We at Sunway Hotel Georgetown are delighted that you found the facilities offered, as well as the hotel's strategic location to meet your needs. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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Number of reviews per page
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