Overall Ratings & Reviews Hotel Royal Kuala Lumpur

Dear Mr. Roy S, Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your wonderful feedback. We're thrilled to hear that you had such a great experience and enjoyed the area as well. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for your kind review. We’re glad you enjoyed our convenient location near the city center and appreciated the cleanliness of our hotel. Your feedback means a lot to us, and we look forward to welcoming you back for another pleasant stay. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We're delighted to hear that our team made your check-in experience smooth and welcoming. Providing friendly and helpful service is something we take great pride in, and your recognition means a lot to us. We look forward to welcoming you back on your next visit. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our convenient location, cleanliness, and found the food both delicious and affordable. We appreciate your comments regarding the food variety, and we’ll certainly take this into consideration as we work to enhance our offerings. Guest feedback is important to us, and it helps us improve the overall experience. We hope to welcome you back again soon. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We're glad you found the hotel clean, comfortable, and conveniently located near Pavilion and local eateries. We hope to welcome you again soon. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for your kind recommendation and positive feedback. We're delighted to know everything met your expectations. We look forward to welcoming you back for another great stay soon. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We're glad to hear your first two days with us were enjoyable, but we’re truly sorry about the disappointing experience you had on your final day with our parking security staff. Please accept our sincere apologies for the inconvenience caused by the cancellation of your Grab order and the lack of appropriate response. This is certainly not the level of service we aim to provide. We take your comments seriously and will address this matter with the team involved to ensure better handling, proper training, and improved guest care in the future. We appreciate you bringing this to our attention and hope to have the chance to restore your confidence in us during your next stay. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We're happy to hear you enjoyed your stay and found our location convenient for exploring Bukit Bintang. It's great to know the extra bed arrangement worked well and that you were comfortable throughout your visit. We truly appreciate your support and hope to welcome you back again soon. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We’re pleased to know you enjoyed our convenient location near Bukit Bintang and had an overall satisfactory stay. We sincerely apologize for any inconvenience caused by noise from nearby establishments and the pool setup not meeting your expectations for children. Your comments are valuable and will be shared with the relevant teams for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall you had a pleasant stay. We apologize for the delay during your check-in process and appreciate your patience. Rest assured, we will review this with our team to improve the efficiency of our arrival experience. We hope to welcome you again soon for an even smoother stay. Best Regards, Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed our convenient location near the shopping malls. It's always our pleasure to provide easy access to shopping, dining, and entertainment for our guest’s. We look forward to welcoming you back again soon. Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your continued support and kind words. We’re truly grateful to have you as our loyal guest. It means a lot to know that you've consistently had a good experience with us. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon for another pleasant stay. Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We truly appreciate your suggestions and are sorry to hear about the concerns you experienced during your stay. Please be assured that, we take all comments seriously and continuously strive to enhance our guest experience. Regarding the valet parking charges, we understand your concern and will certainly review this matter further. Your suggestion to propose a more structured parking solution to the relevant authorities is very much noted and appreciated. We also take note of your feedback about room soundproofing. We will share this with our management and maintenance team as part of our ongoing efforts to improve guest comfort and facilities. Thank you once again for your constructive input. We hope to have the opportunity to welcome you back in the future for a better and more seamless experience. Norizan Binti Yaacob General Manager

Dear Ms. Ryana A, Greetings from Hotel Royal Kuala Lumpur! Thank you for your wonderful feedback. We're glad to hear you appreciated our strategic location, the cleanliness of the hotel, and the helpful service from our concierge team. It’s always encouraging to know that our efforts made a positive impact on your stay. We look forward to welcoming you back for another great experience soon. Norizan Binti Yaacob General Manager

Dear Mr. Sova S, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the spacious and clean room, as well as the food during your stay. Your satisfaction means a lot to us, and it’s always a pleasure to know our guests had a comfortable experience. We look forward to welcoming you back again soon. Norizan Binti Yaacob General Manager

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your kind words and for choosing to stay with us. We’re thrilled to hear you enjoyed the quick check-in and check-out process, our convenient location near Lot 10 and Sungei Wang Mall, and the beautiful city view. We’re especially happy to know our team made a positive impression, your compliments on their helpfulness and friendliness truly mean a lot to us. We look forward to welcoming you back again soon. The Management Hotel Royal Kuala Lumpur

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your review. We are pleased to know you appreciated the complete facilities provided in your room, including the iron with table, towels, toiletries, and complimentary bottled drinks. We regret that the room view did not meet your expectations. Please note that room allocations and views vary, and we would be happy to accommodate special requests for future stays, subject to availability. We also appreciate you highlighting the deposit and tourist tax, as this information is helpful for other travellers. We look forward to the opportunity to welcome you again and provide an even more satisfying experience on your next visit. The Management Hotel Royal Kuala Lumpur

Dear Mr. Alwi A, Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your amazing review. We’re so happy to hear you enjoyed our strategic location, with easy access on foot to Jalan Alor, Pavilion, and TRX Mall. It’s wonderful to know you had such a great experience and consider Hotel Royal Kuala Lumpur your top choice when visiting the city. We truly appreciate your recommendation and can’t wait to welcome you back for another memorable stay. The Management Hotel Royal Kuala Lumpur

Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for your kind review and for highlighting our convenient location next to the monorail station and near the city centre. We're also pleased to hear that you found our hotel clean and reasonably priced. We aim to offer both comfort and value to our guests. Your kind words means a lot to us, and we hope to welcome you back again soon. The Management Hotel Royal Kuala Lumpur