8,3
Very Good
From 3.313 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,2

Meal

7,8

Location

8,7

Service and Facilites

8,3

People often mention about Mutiara Hotel and Convention
All
Distance to City Center (71)
Staff Friendliness (71)
Bedroom (68)
Accessibility (67)
Room Space (63)
Bathroom (62)
Ambiance (60)
Hotel Area (59)
Surroundings (55)
Family Friendly (55)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mutiara Hotel and Convention

Number of reviews per page
20
40
Customer reviews
pandu m. k.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 day(s) ago
The hotel is strategically located near Bandung Station and Paskal Mall. This is an old hotel with only a few upgrades. The room amenities are still standard, and the lighting is dim, making the hotel feel dim. Furthermore, at 5 a.m., the lights in the hallway are turned off, making it very dark and spooky.
Translated by Google Icon
See original
Find this review helpful?
Agus Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The hotel staff is nice, friendly and very helpful.
Translated by Google Icon
See original
Find this review helpful?
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The hotel staff is friendly... The atmosphere in the hotel is comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Jul 2025
Thank you for your review and information about our hotel. We look forward to your next visit. Stay healthy!
Translated by Google Icon
See original
J***n
icon-Business
Business
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
Our first room were dirty and smelly, so we upgraded to executive room, which located in 1st floor, better but still weren’t clean enough. There were dust at the table outside the bathroom and there were no table around the bed, for the price, maybe we deserved better. The only good things were the parking lot was spacious and the location is very strategic at the center of the city. Even you can go walking to paskal hyper square
Read More
Find this review helpful?
Accommodation's Reply
23 Jul 2025
Thank you for your review and information about our hotel. We will take your feedback into consideration and address it promptly. We look forward to your next visit. Stay healthy!
Translated by Google Icon
See original
P***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The executive room is spacious, the hot water and bathtub work well.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you for your review and information about our hotel. We look forward to your next visit. Stay healthy.
Translated by Google Icon
See original
Profile Picture
Azani S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
Late check-in, friendly and helpful front desk staff, and quick processing. Slippers weren't provided in the room. The hotel environment was quite quiet and clean. The swimming pool water needs to be cleaned, and the ping-pong facilities are outdated. Overall, a pleasant stay at the Mutiara Hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Jul 2025
Thank you for your review and information about our hotel. We will review your feedback and improve it immediately. We look forward to your next visit. Stay healthy.
Translated by Google Icon
See original
JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Mutiara Hotel is a great place to stay near Cuangki Station and other culinary spots. It's always busy with dine-in or takeout, a great place to rest after city tours, join in on city events, and enjoy family gatherings. GrabFood and GoFood are available, as are travel options to city attractions. Taxis, GoJek, and Grab are available. It's a great hotel for business trips when visiting Bandung. Check-in and check-out are fast, rooms are clean, and the staff is friendly and comfortable. Thank you, Traveloka.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Thank you for your review and information about our hotel and its surroundings. We look forward to your next visit. Stay healthy!
Translated by Google Icon
See original
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the room request for elderly customers is fulfilled, the hotel location is strategic and there is a lot of food, highly recommended to stay here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Thank you for your review and information about our hotel and its surroundings. We look forward to your next visit. Stay healthy!
Translated by Google Icon
See original
AGUNG S.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Spacious family room, spacious parking.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jul 2025
Thank you for your review and information about our hotel and its surroundings. We look forward to your next visit. Stay healthy!
Translated by Google Icon
See original
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Comfortable, easy access, lots of culinary and close to the mall
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Thank you for your review and information about our hotel and its surroundings. We look forward to your next visit. Stay healthy!
Translated by Google Icon
See original
Noer D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
As usual everything is ok 👍 hotel recommendations if you are visiting Bandung with family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Thank you for your review and information about our hotel and its surroundings. We look forward to your next visit. Stay healthy!
Translated by Google Icon
See original
Oriana J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Definitely coming back here, nothing has changed with the best service
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Jun 2025
Thank you for the review and information about our Hotel. We look forward to your next arrival. Stay healthy always.
Translated by Google Icon
See original
Eka H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Spacious room, clean bathroom, close to the station, car cleaned, clean swimming pool and even though it is on the side of the road but the atmosphere is calm. Next time if I have the fortune and go to Bandung again, I want to come here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Jun 2025
Thank you for the review and information and photos about our Hotel. We look forward to your next arrival. Stay healthy always
Translated by Google Icon
See original
Inayati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
Every time you go to Bandung, it's better to just rest here. Comfortable and suitable for families.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2025
Thank you for the review and information about our Hotel. We look forward to your next arrival. Stay healthy always.
Translated by Google Icon
See original
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
clean hotel, quite comfortable in the city center
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Jun 2025
Thank you for the review, information and beautiful photos. We look forward to your next visit. Stay healthy always
Translated by Google Icon
See original
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
We checked in at night, and it didn't take long for us to get a room. The room was quite spacious and clean. It's just that the room facilities such as TV and wifi were not functioning properly. Every morning there were staff cleaning the cars of guests who were staying. The security was also quick to help every time a guest wanted to enter or leave the hotel. The location of the hotel is close to Bandung station, so it is easy to reach for those who don't bring private vehicles. Oh yes, for those who don't use breakfast, don't worry because there are many food vendors around the hotel or those who are hungry at night, just cross the street in front of the hotel, there are many food and beverage sellers.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2025
Thank you very much for the review, beautiful photos and very clear information about our Hotel. We look forward to your next arrival. Always stay healthy.
Translated by Google Icon
See original
Profile Picture
yanne e. i. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Awesome, I've stayed here many times and never get bored 😍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Jun 2025
Thank you for the review and information about our Hotel. We look forward to your next arrival. Stay healthy always.
Translated by Google Icon
See original
O***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel is clean, the car wash is really good, it's in the city center, near Kartika Sari, near Ampera restaurant, it's just a shame the price of the martabak is really expensive hahaha
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
03 Jun 2025
Thank you for the review and information about our Hotel. We look forward to your next arrival. Stay healthy always
Translated by Google Icon
See original
E***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
It's very comfortable here, close to Bandung station and if you want to go anywhere, it's close.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jun 2025
Thank you for the review and information about our Hotel. We look forward to your next arrival. Stay healthy always
Translated by Google Icon
See original
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
Strategic location, close to station, Paskal mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 May 2025
Thank you for the review & information about our Hotel. We look forward to further information. Stay healthy always
Translated by Google Icon
See original
Number of reviews per page
20
40