Customer service was very good. I felt the food was mediocre and the rules around the all inclusive package were poor. You can only enjoy non branded vodka and scotch at happy hour or pay for brand name anytime. Not cool for a 3star. The menu was restricted as well!

Not on the beach, 5 Minutes walk to the beach.

Staff is amazing, property has everything you need for a family vacation. Wondering pool options for all ages. Restaurant had amazing food and the breakfast buffet was excellent

Family-friendly; the room was spatious, the grounds were kept beautifully, the pools were nice and warm. Staff was very friendly also. The beach is across the street but accessible but my wife and I prefer the pools with our 5 yr old daughter who loves to swim. The breakfast buffet was among the best we've had.

Rooms need update but everything was excellent!! Staff and amenities were the best!!

Our stay at Isida hotel was wonderful, from the delicious food, friendly staff, great entertainment and very clean and well kept resort, we enjoyed every moment of it. Short walking distance the beach where you can rent jet skis and other water sports. Shopping, restaurants and rentals are all within walking distance from the hotel. Great location and very friendly staff, met all our needs. Will definitely return.

Great resort hotel. Full of amenities. Great location!

Very nice hotel. Friendly staff. Nice pool and bar area. Prices for non all inclusive guests very reasonable. Good location, set back from main road but just a short walk from the beach.

Perfect place, great swimming pools, helpful and friendly staff, very good breakfasts, very close to the beach, close to the main street where you can find everything: shops, cafes, restaurants. A place worth recommending.

Great family place, clean rooms, great pools, great breakfast. Great customer setvice. Beatiful sunset views.

This is a lovely hotel down a quiet road but within easy walking distance of the beach and local bus services

Nice resort Friendly staff Good location Plenty of parking

My room and views from room were really great. Well equipped for daily needs.

Gorgeous property in an excellent location. Breakfast was delicious and staff was super friendly. Will stay here again if we come back to Chania.

Lovely place, close to the beach, restaurants and shops, with a very warm welcome by Maria, always willing to help with our queries.

The Isida Hotel was extremely accommodating! We loved the location and Maria (at the reception desk) provided the best recommendations!! Our only regret was not being able to stay longer!!

A friendly family run hotel with excellent facilities and set in a convenient but quiet location only minutes away from good bars and restaurants. Good value for money. Would definitely stay there again.

Vi hadde et fantastisk opphold. Perfekt lokalisering med helt stille omgivelser, perfekte fasiliteter og kun 10 min gange til butikker, restauranter og stranden. Personalet på hotellet var veldig hyggelige, oppmerksomme og flinke. Frokosten meget bra og også bra middag om kvelden.

Super venlige og hjælpsomme personale

Veldig koselig hotell, trivelig betjening og bra renhold. Vi storkoste oss.