This is the first time staying at this hotel, July 2024. Every service has its advantages and disadvantages. Advantages: Even though the check-in application says it's at 14.00, I checked in at 13.40, which is fine, because there are hotels in Mataram that have to be at 14.00, the staff is friendly, strategic location, one area with Jani Jiwa coffee and stall +62, water Drinks are available in the hotel area. Disadvantages: I got a room where if you wanted access to electricity you couldn't turn it on straight away, the fuse had to be turned off first before turning it on, the bathroom smelled, the toilet cover was loose, there were lizards in the AC, no tissue available.