Overall Ratings & Reviews Mercure Jakarta Gatot Subroto

Nice accommodation, clean and comfort

Two of the staff made my day… Mr. Pagus at reception and Mr. Pinas at the front of the hotel. Great service provided.

If you are looking for a place to stay in the middle of Jakarta, this hotel is suitable, for a 4-star hotel, there is a drink dispenser, soundproof, a little train noise from outside but it is not disturbing, for the standard room the AC is not cold or broken, then we upgraded to a new room (king) and got all free drinks. Unfortunately, we waited a long time for our bags to be delivered, more than 1 hour and had to call the receptionist twice. For the pillows, there were some traces of makeup. In my personal opinion, the lounge was disappointing, from the food and the size of the lounge

My stay at the Mercure Gatot Subroto was satisfying, with comfortable rooms and excellent service from the staff. I plan to stay again...

Strategic location, sufficient parking lot, nice pool area. Helpful staff also.

Overall ok. Good services and ambiance.

Excellent, polite, and friendly service from check-in to check-out. Clean rooms. I'll definitely come back here if I'm in Jakarta 🤣🙏👍

Great location and very comfortable room. Also, the hotel is very quiet and gives you peaceful time to rest.

Location in city center, staff all good

Cigarette smoke was smelled entering the bathroom on the non-smoking floor (this has happened twice)

Everything was absolutely delightful.

I really liked the hotel. I got the best view on the top floor so I could see the city lights from above. The bed was comfortable, the room was clean, and the check-in and checkout process was super fast. I want to stay here again.

Comfortable, strategic, clean, and spacious rooms.

Overall everything is okay and on time

All is good, the only thing missing is a mace.

Alex is super friendly and helpful!

Strategic location, clean, friendly staff.

It was amazing spending time at Mercure Gatsu during my staycation. All staff are polite. Feels like home.

For the in-laws' lodging and they were very happy with the hotel, the ambiance. The staff were friendly and helpful.

Very good and clean! Good service too, the AC is already on before we came in 🥰