d***a

Transit

8,2

/10

Reviewed 3 day(s) ago

For the price, it's a decent stopover to stretch out for a few hours before continuing on to Dieng. For the price, I forgot to check the details, but it turns out the cheaper ones don't have AC, just a fan and blower, so thankfully it doesn't feel too hot. The bathrooms are clean, though. When I arrived, I was surprised there wasn't an employee at the front desk; I waited for about 15 minutes. It turns out they appeared from upstairs. There's no security guard visible during the day, but they are there at night, and the gate is locked. God willing, it's safe.

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leak t.

Business

9,1

/10

Reviewed 1 week(s) ago

The point is, don't stay overnight, you get what you pay for.

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M***a

Transit

8,9

/10

Reviewed 2 week(s) ago

Breakfast wasn't a buffet, just fried rice and chicken. There were no main courses, desserts, fruit, drinks, or snacks. The TV didn't work, and the only blanket provided was a medium-sized, thin blanket.

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K***l

Business

8,6

/10

Reviewed 3 week(s) ago

Affordable and cheap, the guy is handsome 😊

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A***I

Transit

8,8

/10

Reviewed 3 week(s) ago

For stopping over when there are activities in the city of Purwokerto, it is quite good and cheap.

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S***a

8,2

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, the check-in and check-out process is very easy, the room is clean, the bathroom is also clean and comfortable.

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F***y

Business

8,5

/10

Reviewed 5 week(s) ago

The place is quite comfortable. Please continue to improve the service.

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Q***a

10,0

/10

Reviewed 5 week(s) ago

The hotel is comfortable, clean, and the staff are friendly. Thank you. Highly recommended.

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S***l

8,5

/10

Reviewed 6 week(s) ago

It is fun to make your stay in Purwokerto worthwhile.

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1 people find it helpful

F***T

8,5

/10

Reviewed 7 week(s) ago

Strategic hotel, close to the center of Purwokerto, friendly hotel staff, clean and tidy rooms

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2 people find it helpful

M***d

Business

8,7

/10

Reviewed 7 week(s) ago

As an aport photographer, I've been a regular here every time there's a running event in Purwokerto. My last time here was in room 208, and the door wouldn't close and had to be locked. The sink also leaked. Hopefully, it'll be fixed soon.

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Accommodation's Reply

20 May 2026

Thank you very much, Kak, for choosing our services for all your runs in Purwokerto. 🙏 We apologize for the inconvenience regarding the door and sink in room 208. 🙏 We have followed up on your report and will resolve the issue as soon as possible. Thank you for your feedback, and we hope to see you again. 😊

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Q***A

8,2

/10

Reviewed 10 week(s) ago

Affordable prices according to the facilities.

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Dimas E. S. N.

Transit

8,7

/10

Reviewed 11 week(s) ago

The room is quite comfortable, spacious, clean and doesn't smell like cigarettes, the bathroom is also clean, the only downside is that it's not soundproof, so people can hear each other's conversations, the breakfast is kept clean, there are a lot of green flies and the portions should be bigger, boss 😁

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3 people find it helpful

Accommodation's Reply

23 Apr 2026

Thank you very much, Dimas, for your review and feedback. 🙏 We are very pleased to hear that our room was comfortable, spacious, and clean. Regarding the noise you heard, it may have come from the balcony area where some guests were chatting. We apologize for any inconvenience. 🙏 In the future, our team will remind all guests to maintain appropriate social distancing, especially at night. Regarding breakfast, we apologize for the flies. 🙏 This is not a normal situation; however, it is something we take very seriously, and we have taken steps to improve cleanliness and control the food area. We have also shared your suggestion about the portion sizes with our team for consideration. Thank you for your feedback; it helps us to further improve our service. 😊 We hope to welcome you back again, Dimas, with an even better experience.

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S***n

8,4

/10

Reviewed 11 week(s) ago

The hotel staff is friendly. The location is strategic, close to the city, with numerous ATMs and a minimarket nearby. The only downside is that there are quite a few Tomcat insects in the room and bathroom.

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Accommodation's Reply

23 Apr 2026

Thank you so much for your review, dear customer 🙏 We are delighted to hear that our staff are friendly and the hotel is conveniently located. We apologize for the inconvenience regarding the insects in your room 🙏 We must inform you that this situation can sometimes occur, especially when affected by weather conditions. However, this is a significant issue for us. We have now increased room inspections and conducted regular pest control to ensure the situation improves and prevent recurrence. Thank you for your feedback; it helps us to further improve the quality of our service 😊 We hope to welcome you again, dear customer!

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n***a

Transit

8,8

/10

Reviewed 12 week(s) ago

Worth it for the price, the staff are friendly.

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1 people find it helpful

Accommodation's Reply

23 Apr 2026

Thank you so much for your wonderful review 🙏 We are delighted to hear that you felt comfortable during your stay with us. Guest satisfaction is our top priority, and reviews like this motivate our team to continue striving to provide the best service. We hope to welcome you back again 😊

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T***k

10,0

/10

Reviewed 14 week(s) ago

Strategic location and easy to reach

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2 people find it helpful

Accommodation's Reply

23 Apr 2026

Thank you so much for your wonderful review 🙏 We are delighted to hear that you felt comfortable during your stay at the hotel. Customer satisfaction is our top priority, and reviews like this motivate our staff to continue striving to provide the best service. We hope to welcome you back again 😊

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Rizky P. p.

8,5

/10

Reviewed 14 week(s) ago

Overall, it's okay, but the pillows are really hard, just like the old building.

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T***a

Leisure

10,0

/10

Reviewed 14 week(s) ago

The hotel is very comfortable, safe, and clean. The staff is friendly and kids-friendly. It's close to the Baturraden tourist area. It's so much fun!

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S***n

8,5

/10

Reviewed 15 week(s) ago

Dear Hotel Teratai, we would like to express our appreciation for your wonderful stay. The hotel's atmosphere is very calm and comfortable, creating a perfect atmosphere for relaxation. The staff were very friendly and responsive to our needs. We were also very impressed with the cleanliness of the room and the facilities provided. We look forward to visiting again soon.

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4 people find it helpful

Accommodation's Reply

23 Apr 2026

Thank you so much for your wonderful review 🙏 We are delighted that you enjoyed your stay with us. Customer satisfaction is our top priority, and reviews like this motivate our team to continue striving to provide the best service. We hope to welcome you back again 😊

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Aditya S.

Leisure

8,8

/10

Reviewed 15 week(s) ago

not far from Purwokerto Square

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1 people find it helpful

Hotel Teratai Mas

Overall Ratings & Reviews Hotel Teratai Mas

8,2

8,1

8,2

8,5

8,3

Traveler Reviews Hotel Teratai Mas