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Traveler Reviews SPOT ON 2559 Hotel Handayani Syariah
Number of reviews per page
20
20
40
40
Customer reviews
WE
Wulan E.
6,0
/10
Reviewed 144 week(s) ago
Lots of snails in the toilet, damp room, AC doesn't work, TV doesn't work.
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Irsyadul H.
5,9
/10
Reviewed 144 week(s) ago
The service is lacking because you have made a reservation, but rooms are still being traded for reasons (thought they won't come) even though they are still waiting.
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Zesca
6,0
/10
Reviewed 149 week(s) ago
There is a hole in the roof. Checking old toothbrushes and so on is subject to a very bad additional fee.
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1 people find it helpful
Zesca
6,1
/10
Reviewed 149 week(s) ago
There is a hole in the roof. Checking old toothbrushes and so on is subject to a very bad additional fee.
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DB
Deden B.
4,8
/10
Reviewed 151 week(s) ago
The application is not clear, the hotel is not clear, the message that the AC is given is non-AC, there is no clarity on the complaint until today.
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FO
Fenny O.
5,7
/10
Reviewed 163 week(s) ago
Bathroom facilities are incomplete, towels are only given 1. Employees are not friendly.
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TR
Tiara R. M.
5,1
/10
Reviewed 185 week(s) ago
The hotel really doesn't match the photos. Moldy walls, floors and mattresses are not clean, stuffy, dark, unfriendly service, toiletries are not provided. It was that bad until we finally decided to move hotels right then and there.
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2 people find it helpful
Accommodation's Reply
24 Mar 2022
Hi Tiara, Sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Jackson
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ES
EUISSITI S.
4,8
/10
Reviewed 189 week(s) ago
The receptionist service was not very friendly, not wise and the room I ordered did not match the one in the photo as well as the room was very very dirty and not suitable for occupancy. There is no clerk who first cleans the place that will be occupied by guests unlike other inns. So I didn't want to stay there and my money was not returned. And the hotel is not responsible.
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Accommodation's Reply
01 Mar 2022
We are really sorry to disappoint you, Raafi! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Kiswari!
Arief
5,1
/10
Reviewed 203 week(s) ago
The bathroom light is off. No towels and toiletries. The receptionist is also not friendly. And can't believe the e-ticket has been shown. Ask to show proof of transfer. Odd. The point is that all of the services are not satisfactory. Thank you.
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9 people find it helpful
LN
Lulu N. U.
5,8
/10
Reviewed 203 week(s) ago
The room did not match what was booked and there was no bath mat so the floor was dirty and slippery.
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1 people find it helpful
Andi
5,5
/10
Reviewed 208 week(s) ago
The rooms are not clean, lots of cigarette marks. The air conditioner is not cold enough, the door cloth has a lot of holes. The receptionist is not friendly. I want to check out at dawn but no one is there. The mattress and blanket are not clean. With that price, it's not worth the facilities and comfort.
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2 people find it helpful
CP
Caspan P.
5,2
/10
Reviewed 214 week(s) ago
Very, very bad. Does not match the order. The service is not friendly. Dirty room. Smell. No towels, minimal facilities. Very, very not recommended.
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Dita N. A.
6,0
/10
Reviewed 217 week(s) ago
Not satisfied, not in accordance with the order, the power plug is off, the cable is broken, the bed is asking for 1, even twin, bad service.
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sr
sanjana r.
6,3
/10
Reviewed 218 week(s) ago
Was given an unworthy room. The position of the room in the corner. In front of the trash bin. The corner of the wall is black and damp. Got room number 011 or 11. The point is from the prayer room turn left in the far corner. Forgot not to take a photo because I was tired of driving and arguing with the receptionist. Cannot be refunded.
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RA
Ratna A.
5,1
/10
Reviewed 218 week(s) ago
The waiters are bitchy and not friendly, the room facilities are incomplete, there is no soap and towels, the rooms are smelly and dirty. I'm sorry.
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A
Andri
5,4
/10
Reviewed 222 week(s) ago
bad. No towels. The drinking water inside uses a teapot and the water is dirty, just the hotel is not suitable for families.
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Kamil F. T.
6,0
/10
Reviewed 222 week(s) ago
The facilities and pricelist in the application do not match the real thing
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Edy P.
4,8
/10
Reviewed 224 week(s) ago
Tidak di rekomendasikan, kamar Bau.
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Mesas
6,0
/10
Reviewed 224 week(s) ago
Tidak di berikan handuk, kamar jorok, bau dan kurang nyaman.
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Inu F.
5,9
/10
Reviewed 227 week(s) ago
At first it was fine, just around 1 pm I suddenly felt a very itchy itch. Turns out there were mites (fleas) around the mattress and blanket. I ended up sleeping on the floor. Sorry, should have checked the cleanliness of the mattress. The water in the bathroom is dirty and smells bad