Room was clean. Floor board were squeaky but for a Friday night it was a quiet room. Supplied ear buds were not required. Great location for a walk the next day alongside the canal.

Stayed here as we were attending the British Superbikes at Oulton Park. It’s a very convenient location with ample parking at the rear. Staff were very welcoming, check in was very easy and the room was spacious, well equipped and comfortable. Exactly what we needed.

Phoned before our visit and asked for a walk in shower because of my husbands mobility and also gluten-free food. On arriving allocated a room with shower over bath not suitable at all but no alternative,, food at restaurant good, but breakfast they had no gluten-free bread. The room was clean but basic and there was no fridge in the room. On leaving there were no staff about to help with luggage. Wouldn't have wanted to stay more than one night.

The room was listed as a premium room, this was not the case. The room spelt of damp, with a moisture absorber hidden behind the chest of drawers in the room. So the hotel obviously recognised this issue. My stay was during a heatwave and the room was extremely warm, this was aided by the radiator in the bathroom having no thermostat and on full heat. The pictures used in the advertising of the room did not reflect the premium room booked. A very disappointing stay. The room also overlooked an industrial compound, which was illuminated by floodlights which lit the room.

We had a coffee on the 1st morning but the mugs were not washed or replaced for the 2nd day & the coffee & milk not replaced.

Clean, meal at night was fantastic

Great couple of nights stay. Room was clean, beds comfortable and it was quiet. Didn’t have the breakfast but did have an evening meal in the restaurant which was nice. Would stay again and would recommend!

Staff were excellent and the resturant was good

Warm welcome , good food

Hotel manager was lovely but asked staff on bar what time they stop serving was told 12 so thought would go back for dronk before bed at 11.30 to be told closed then said can serve us one so got drink to be told we cant sit there need to go room other than that hotel room was lovely clean would stay in hotel again

Room great

What a mess this hotel is got there couldn’t find my booking for around half and hr standing waiting after having a 4.1/2 hr drive to it . Wanted 20 pound to check in before time just to change as was going to a funeral . Eventually found the booking but no breakfast said the chief was not there ? Well I booked room and food . So no breakfast ! Both days I stayed also shower only had cold water no hot and the most noisiest shower ever like a kango drill . Also no hot water in main taps only cold . Big crack down the wall along the ceiling also . And the room was freezing . Would defo never go back to this hotel , also had another family member stay the night before I got there and they also didn’t get breakfast so hotel gave them 10 pound back each , I got nothing 182 pound for 2 nights no food . What a rip off . Avoid this hotel !!

Located next to good amenities and town centre, but quite busy road to front so can be quite noisy via windows day and night. Bed was clean and crisp, but bath and sink had hairs from previous guest. Car park to rear with 10/12 spaces. Lots of floor boards creaked.

We ate at hotel evening meal and sent my wife’s food back fish and chips was awful the proprietor came out and was very rude and insisted he never had a complaint before eventually he said he would deduct 50% off the 1 meal We then went downstairs for breakfast at 9 am and no staff in attendance then 2pish guys contractors who were residents turned up and said it was normal at breakfast time 😡 we went into the town but nothing open for good came back at 9.45 and the chaps said a chef had turned up and to be fair served up a decent full English