5,8
Fair
From 7 reviews
Cleanliness

5,4

Room Comfort

5,0

Service and Facilites

5,4

Traveler Reviews Popup Durham

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Top reviews
Karl
6,0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

This is not a hotel, but merely student accommodation rented out during summer holidays!!! This should be clearly indicated, because when you arrive, you naturally look for a hotel sign, and of course you will not find it! The standard is quite low compared to a regular hotel; the only good thing being the convenient location close to the station and city centre.
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Business
6,0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Was adequate and cheap. However I was puzzled by the complimentary sachets of tea and coffee. There was a kettle in the kitchen but absolutely no crockery/ mugs so useless.
Verified traveler
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Friends and Family
8,0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

It would be a good idea on check in that it was explained how the system works
Verified traveler
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Leisure with Partner
4,0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

When we first arrived we were told that we couldn't park in the grounds and we would have to go and find alternative parking. Then we were given our room to which we found the floor and side top to be covered in dead flies and wasps! As a housekeeper myself I find this a sheer lack of care and pure laziness. The guy at reception was very nice though and did give us a different room which was immaculate. But for £70 a night you would expect that the rooms would be at least clean on arrival. All in all I was disappointed and it has put me and my partner off staying here again!
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Verified traveler
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Leisure with Friends
6,0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

Pretty central, very close to the train station. Bathroom wasn’t very clean. The rest of the room was ok.
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