7,8
Pleasant
From 18 reviews
Cleanliness

9,0

Room Comfort

8,0

Service and Facilites

8,8

Traveler Reviews Hostal Monreal

Number of reviews per page
20
40
Top reviews
Santalucia Maldonado
10,0
/10
Reviewed 369 week(s) ago
Very clean place in a great location the staff are very nice and helpful.
julia
10,0
/10
Reviewed 108 week(s) ago
Ambiente agradável. Ar condicionado e ducha, em um quarto confortável. Geladeira comunitária. Não tem café da manha, mais tem muitas opções ao redor. Próximo da Praia Sant Joao d' Alacant (20 minutos de uma caminhada super gostosa e em segurança). A 100 mts do centro comercial de lojas com muitíssimas opções. Fomos muito bem atendidos pelo Sr. Fernando e a sua família que fizeram super agradável a nossa estadia. Voltaremos nas nossas próximas férias!!
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Virginia
10,0
/10
Reviewed 96 week(s) ago
We stayed at this accommodation for a week and it was really clean and quiet! I was delighted because there are refrigerators in the hallways to keep things cold, and also microwaves, and the place is very comfortable! It's well located, surrounded by bars and supermarkets...
Luciana Esquenazi
4,0
/10
Reviewed 107 week(s) ago
The room was terrible. They converted the balcony into a bathroom and did a poor job; the mirror wasn't centered on the sink, and too much light came into the room because all the windows were frosted. The service was okay, but the hotel was quite bad for the price, and it was also very far from the city center. There's no parking, and it's not an easy area to find parking.
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Olga Gosalbez
2,0
/10
Reviewed 109 week(s) ago
Not recommended at all. We made a reservation which we had to cancel. The owner told us he would NOT refund our money but not to worry, that he would hold the money for another reservation. We spoke with him several times and he always said the same thing: "Don't worry, you won't lose your money." When it came time to confirm a new reservation, he told us that too much time had passed and that he wasn't going to bother looking for an old payment. This despite having told us, both by email and in person, that we wouldn't have any problems with him. Dear Mr. Fernando, one must keep their word. Don't say yes only to stall and avoid refunding the money, and then when push comes to shove, say that it's no longer convenient for us to confirm a new date. Especially with money that you HAVE already received. Very shameless. ------------ In response to your reply: So, all the emails I have up to April 2024 in which you tell me not to worry, that you'll make the reservation, are lies? I understand your position, but you never told me you were giving me a year's notice. You always told me in writing that you would make the reservation when the time came. And that hasn't happened. I also don't understand why you didn't refund my money at the time, as many other hotels did. I would have made the reservation again today, and we both would be happy. It's shameful to deceive customers.
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