7,2
Pleasant
From 57 reviews
Cleanliness

9,0

Room Comfort

8,4

Service and Facilites

7,6

Traveler Reviews Civico 364

Number of reviews per page
20
40
Top reviews
Joseph
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent room. Close to airport ... but I would not recommend walking...as its quite a hike if you have baggage.
Christopher
icon-Leisure
Leisure
6,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Property gave the impression there would be a nice breakfast spread through the webpage advertisements and staff wording upon arrival however when i went for breakfast there was merely a couple pieces of plastic wrapped sliced bread slices and a couple of croissants. Norhing more. The room was very clean, upgraded features in common space and room. Complete contrast to the outside of building
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Serge
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

We were staying for one night on June 6, 2024. Great advantage of this location is close proximity to airport. For those who have early flight it's a good place to stay. The owner is very friendly and helpful, she was in a constant contact with us, called taxi very early in the morning. It's nice not to have any anxiety about city traffic and after short ride arrive for your flight in timely manner. Place is clean, well equipped and has breathtaking view of city and sea from the balcony.
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Christina
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The property was clean but missing shampoo and body wash, and we had a very poor experience with the staff. The location is close to the airport, but because it is so close to the airport, it was a bit difficult and expensive to get taxis to and from the property. Someone came to meet us at check in, checked passports and keys, and promptly left. Later that evening, we asked the staff about taxi services and instead got many aggressive messages asking us to pay the tourist tax. After 3 whatsapp messages in 20 minutes during dinner time, the staff then called me. If this tax was so very important, why didn't the staff collect this at check in time instead of rushing out the door? We then got asked to send a bank transfer for only 6 euros even though they had previously said cash was fine. The staff threatened us 2 times that if they did not receive the payment, they would report it. Although the property was mostly fine (except for the missing soaps), this customer experience left a bitter end to our stay.
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francois
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Terrible sketchy, noisy and dirty neighborhood. The building is run down and not maintained.
James
icon-Business
Business
2,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Rude staff noisy room chairs scraping tvs on some idiot sweeping the floor at 3 am and then the planes flying over. Quite possibly the worst nights sleep.
Robert
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Great Place! On the the Mediterranean Sea! What a view and staff to match! Thanks for a great vacation!
Martha
2,0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

AVOID AT ALL COSTS! This is not a hotel or even qualifies as a B&B really. It’s someone’s apartment in a super dirty and sketchy building that has been divided up into guest rooms. The front door has shattered, broken glass and was so dirty you could not see through it. There was a board holding it together and a “for rent” sign. We thought we were in the wrong place. Stairs to the fourth floor were dirty, smelly, and felt unsafe. There was no one there to greet us, although we gave our time of arrival beforehand as requested and arrived on time. There was nowhere to park and no directions on where we might find the advertised parking. Groups of dodgy men were hanging about on the street outside. We felt so unsafe and creeped out that we left and went to another hotel. We messaged the “hotel” Civico to tell them this and received an argumentative response saying the area is bad but the rooms are fine and complained that they were there “waiting for us” (an hour late!). Ultimately we spent €300 on a last-minute hotel by the airport that was clean and secure. Expedia got involved but the hotel refused to provide a refund even though their listing is totally misleading and we never stayed there. Expedia should not be listing this property as it is not a hotel, but a rooming house in a dirty building in a sketchy neighbourhood. Booking on Expedia should assure some basic level of cleanliness, safety, and minimal service like someone being present to check you in.
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David
8,0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Very nice room. Breakfast poor not even had milk for the coffee or cornflakes . Then there was only a croissant and a cake which were in a packet not fresh. No juices and coffee was instant. No restaurants or bars nearby so taxis or a car necessary.
Nicolette
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Check in was easy and the host was gracious providing water, coffee and breakfast snacks. It’s a beautifully decorated room.
LINDA M
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

No made-to-order hot breakfast as advertised. Extra 20 payable by cash if you don't check in during their preferred hours. The outside is deceiving, beautiful interior. Not too quiet since there is no control of the neighboring apartments. Awesome pizza just down the street that is open late.
Kimberley
10,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Convenient for airport - really nice hosts
Man Kei
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

There’s communication barrier with the owner, she speaks only Italian and no word of English. The streets and neighbourhood are quite dirty and dangerous, just be very careful if you’re leaving in the early morning to the airport as we almost got mugged… perhaps consider taking a taxi if you do, there were lots of noises at night (I think kids were having a party) so it was a bit hard to sleep. But the room is clean and spacious, ok for 1 night for an early morning flight from Naples airport
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Daniel
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

The staff made us waste so many hours waiting for them to come check us in. We already got the keys from the home owner, but we were forced to wait in the hotel room until the hired staff to come in and officially "check us in" also Breakfast was served too late, we didn't want to wait around for them to come with the breakfast so we just left. The area is also very sketchy and not close to anything worth visiting.
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Julian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Amazing place, amazing host, Tricia is amazing, if you arrive at night or might be better to take a taxi instead walking, everything else amazing
Uriel
4,0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Neighborhood looks terrible.
Merton
6,0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

Poor location, not close to city center or airport. Cab fare from airport is 25 euros, and walk with luggage makes little sense. Property manager is pleasant helpful but not onsite.
steveruzicka
2,0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

A total disaster. This is the worse experience in my traveling life. The surrounding is disgusting. The building is just a low end apartment site. The hallway is unsafe with a broken and dismantled front door lock. The apartment on floor 4 has a tiny reception, some 3 rooms and a minuscule breakfast corner. While having reserved 2 rooms, only one was available. We got in a strong verbal shouting. I agreed with the owner (?) to call the police. The lady went into a separate room and started to alert her neighbors with whom I had an additional shouting match. The owner sent a message to expedia.com, lying that I was drunk (!) and attacked her physically. I filed a complain with expedia and was offered a credit on this unused room. I also asked expedia to remove this site from their offering. There are no sufficient harsh words to describe this scam in a dump place.
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HANNAH H
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

very clean and located in safe area 2 min walk to bus stop to airport.
Peter
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The owners were very nice and the location was perfect for our needs. Very comfortable.
Number of reviews per page
20
40