9,0
Exceptional
From 494 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,8

Location

9,2

Service and Facilites

8,8

People often mention about BENHAS Hotel
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Distance to City Center (63)
Staff Friendliness (62)
Ambiance (59)
Bedroom (57)
Accessibility (55)
Taste (54)
Bathroom (52)
Hotel Area (52)
Check-in/out Time (51)
Room Space (51)
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Traveler Reviews BENHAS Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 hour(s) ago
The staff is friendly, the hotel is also cool.
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Accommodation's Reply
17 May 2026
Warm greetings from Benhas Bukittingi Hotel. We are delighted to hear that the friendly service from our staff has left a positive impression on you. We sincerely hope to welcome you and your family back to Benhas Bukittingi Hotel in the future. Thank you, Ira Merry - Hotel Manager
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S***i
icon-origin-TRAVELOKA
5,7
/10
Reviewed 4 day(s) ago
Just normal for that price
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Accommodation's Reply
17 May 2026
It is with pleasure that we, Benhas Bukittingi Hotel, express our gratitude for choosing Benhas Bukittingi Hotel and for taking the time to share your stay experience. We greatly appreciate your review and will use it as a reference for our future evaluations. We hope to welcome you and your family back again, and we will continue to provide you with the best service. Sincerely, Ira Merry - Hotel Manager
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F***o
icon-origin-TRAVELOKA
5,4
/10
Reviewed 4 day(s) ago
Room availability information was incorrect. There was no soap. The sink pipe was broken. I don't know what the noise was, like a thump thump thump at night.
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Accommodation's Reply
17 May 2026
Dear Guests, Benhas Bukittingi Hotel sincerely apologizes for any inconvenience you experienced during your stay, particularly regarding the issues with the soap and bathroom sink faucets. We take this matter very seriously and will conduct a thorough investigation. Your comfort and convenience are our top priority. Your shared experience motivates our team to strive for even better service in the future. Sincerely, Ira Merry - Hotel Manager
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Fetri F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
It was a very comfortable stay. Check-in was quick. The hotel was clean and smelled nice. The staff were all friendly.
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
I've stayed at Benhas Hotel several times and have always had a pleasant experience. It's safe, comfortable, and clean.
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Rafi Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Clean rooms, comfortable environment, friendly staff
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H***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
It is good and is maintained to be a choice for visitors on holiday to Bukittinggi.
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1 people find it helpful
Pretti W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Thank God, the hotel is comfortable, clean and the service is friendly.
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U***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,1
/10
Reviewed 5 week(s) ago
The bed springs are popping, my body aches. The sink is clogged, parking is difficult.
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1 people find it helpful
Accommodation's Reply
17 May 2026
Dear Benhas Bukittingi Hotel Manager, We sincerely apologize for your unpleasant experience, particularly regarding the quality of the bed, the washbasin, and the parking. Our team is ready to assist you in any situation. We will evaluate our procedures for the future. Your experience is a valuable reminder to us and motivates us to further improve our facilities and services. We hope to welcome you and your family back again and will always provide the best service to all our guests. Sincerely, Ira Merry - Hotel Manager
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Feli F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Thank God, I had a satisfying stay here. The room was clean, the staff were all friendly and helpful. The manager was also responsive. One of the recommended hotels near the Clock Tower. Thank you, Benhas.
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A***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Staying here is very comfortable and fragrant.
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Ridhuwan H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Staying at Benhas offers a strategic location, friendly staff, and comfortable rooms. It's perfect for both solo and family stays.
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Ferry F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Great service, clean and comfortable place. Delicious breakfast 😍
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3 people find it helpful
A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The staff is friendly and the service is good
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Jhon H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Good service, comfortable and clean.
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1 people find it helpful
Delvi A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Friendly service, delicious breakfast, clean and fragrant rooms. Good job.
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1 people find it helpful
Miftahul H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
My stay here was comfortable, with delicious food, a neat, clean, fragrant room, and safe for children. I'll stay here again if I have the chance. Thank you, Benhas Hotel staff.
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2 people find it helpful
Rifka S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Good for that price, worth it, strategic location, friendly and helpful staff, clean
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Adesade S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
This was my first time staying here, but I really feel like I have to stay here if I go to Bukittinggi again. The staff are very friendly, the food is delicious, the rooms are clean, it's all top notch, the only downside is the parking lot, but it's okay, it's great. If I go to Bukittinggi, I'll definitely stop by here again because I can walk to the Jam Gadang.
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2 people find it helpful
Randi E. P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The hotel is located near the tourist center, the service is friendly.
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Number of reviews per page
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