7,4
Pleasant
From 59 reviews
Provided by travelers on
Cleanliness

7,2

Room Comfort

7,2

Meal

6,9

Location

7,7

Service and Facilites

7,3

People often mention about Hotel Mathilda
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Bedroom (4)
Staff Friendliness (3)
Soundproof (3)
Bathroom (3)
Distance to City Center (2)
Ambiance (2)
Hotel Area (2)
Family Friendly (1)
Wifi (1)
Check-in/out Time (1)
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Traveler Reviews Hotel Mathilda

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40
Customer reviews
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
Checked in, the bed looked like it hadn't been cleaned, there were sawdust falling down, and the water wouldn't drain, the service was really bad, the room felt stuffy, the floor looked like it had never been cleaned, and the photos shown didn't match expectations, I was disappointed.
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Y***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Hotel staff is friendly and very helpful in checking in.
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A***i
icon-origin-TRAVELOKA
8,3
/10
Reviewed 14 week(s) ago
It was actually very comfortable, but we didn't get breakfast. Even though it said we would get breakfast🙏🏻😅
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Y***h
icon-origin-TRAVELOKA
6,5
/10
Reviewed 19 week(s) ago
Susan to rest at night because of the noise of music in the neighborhood.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
6,3
/10
Reviewed 21 week(s) ago
The cleanliness is very lacking, the comfort is also lacking. The mattress is full of body lice and I have wounds until today. Every night there are people playing billiards until morning and it disturbs my sleep time.
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M***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 28 week(s) ago
good only for breakfast from the beginning was not informed by the staff so we only got breakfast on the last day before checking out, the blanket should be bigger because it is not enough for 2 people, but next time will stay there again, hopefully this year the facilities will be better improved, thank you
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6,5
/10
Reviewed 55 week(s) ago
For a strategic location, please ensure that cleanliness is maintained and paid attention to.
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Jrmy N.
icon-origin-TRAVELOKA
6,5
/10
Reviewed 61 week(s) ago
The breakfast is absolutely not enough. Just a bad amount of a bad jam in a bad bread. You should provide a nasi goreng as a minimum breakfast.
1 people find it helpful
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ANGGA D.
icon-origin-TRAVELOKA
4,5
/10
Reviewed 102 week(s) ago
There are rats, the room smells of cigarettes, the toilet floor is mossy.
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1 people find it helpful
Wimpy K.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 113 week(s) ago
Banyak tungau gak bisa tidur gara-gara di gigit tungau seluruh badan gatel semua. Bantal berjamur gak di ganti, sarung bantal robek gak di ganti.
1 people find it helpful
alamsyah
icon-origin-TRAVELOKA
8,4
/10
Reviewed 135 week(s) ago
Kamar dan isinya beda dengan di foto. Sarapannya cuma dikasih teh/kopi 1 gelas, air mandi kadang bau. Untuk ukuran rate 250 ke atas terlalu tinggi dengan kamar seperti itu.
1 people find it helpful
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ANGGA D.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 163 week(s) ago
Noisy area, kratindeng has been drunk 1/2, breakfast does not match the photo only bread and coffee.
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Chrispianus S.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 163 week(s) ago
AC not working. The room is so stuffy.
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Bambang P. J.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 164 week(s) ago
Not worthy as a hotel. Just arrived we immediately moved hotels. The rooms are dirty and smell of cigarettes. Smelly bathroom. Absolutely nothing worth it. Never stay here.
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2 people find it helpful
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Bambang W.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 181 week(s) ago
For just a 1-night transit with a limited budget, it still fulfills. But if it's old it doesn't fit because there is a school next door.
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Yuni
icon-origin-TRAVELOKA
10,0
/10
Reviewed 240 week(s) ago
the room is clean, the air conditioner is cold, the staff is friendly, 👍👍
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RAPHAEL C.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 245 week(s) ago
If you want calm, don't stay there. But if you enjoy noise, you will appreciate. Music band right next to your room until 23h, and school noise starting from 7am. The staff is friendly though, and room ok.
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noviar t.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 247 week(s) ago
There is no hot water and the water for cleaning the toilet is very smelly.
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Maria Dua Jia
icon-origin-TRAVELOKA
6,0
/10
Reviewed 249 week(s) ago
They offer dinner but when we ordered dinner the chef was not there and we were forced to order food from outside, in the morning he said there was breakfast but waited until 10:00 am no breakfast was delivered.
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1 people find it helpful
Fajar D.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 306 week(s) ago
clean hotel, friendly service.
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1 people find it helpful
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