8,1
Very Good
From 61 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,0

Meal

8,1

Location

8,2

Service and Facilites

8,4

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Traveler Reviews OYO 959 Graha Ham Family

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20
40
Customer reviews
V MeleTop
icon-origin-TRAVELOKA
5,1
/10
Reviewed 159 week(s) ago
Kamar super jorok, AC tidak dingin sama sekali, kamar bocor pas di atas tempat tidur. Ketika komplain ke stafnya malah dijutekin. Saran saya ke ownernya perhatikan karyawannya mungkin gaji kurang atau belum makan.
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Accommodation's Reply
30 Jun 2022
Sorry for the inconvenience, Vhopon! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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Irfan
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6,3
/10
Reviewed 162 week(s) ago
Stayed 4 nights. Sheets & blankets were not changed. The blanket is dirty. Not worth using. other. Okay.
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decky a.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 183 week(s) ago
Lodging facilities are very bad, stayed for 2 days using 2 rooms, the first day the room occupied the condition of the faucet was broken and the toilet was clogged, while the other room the air conditioner was not cold and the ceiling leaked when it rained on the mattress. the second day asked to move rooms and was finally given another room, there were no significant problems but the two water heater rooms did not function.
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3 people find it helpful
Reza Gilang Ramadhan
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6,0
/10
Reviewed 220 week(s) ago
the inn staff is all good, only the place doesn't make you sleep soundly.
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Reza Gilang Ramadhan
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6,2
/10
Reviewed 227 week(s) ago
The place is a bit noisy, so it's like a boarding house not an inn / hotel
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Accommodation's Reply
10 Mar 2021
Sorry for the inconvenience, Reza. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Reza!
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Adi W.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 275 week(s) ago
Sheets and towels were not replaced for 3 days.
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1 people find it helpful
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Adi W.
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Business
icon-origin-TRAVELOKA
6,0
/10
Reviewed 277 week(s) ago
3 nights towels and bed linen were not replaced.
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Jaka W.
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5,1
/10
Reviewed 288 week(s) ago
Given a towel used by someone else, the reason the towel hasn't returned from laundry. WiFi he said was broken for one week, sheets and pillowcases were dirty, hot water was not hot. Only the servants are friendly and the rest are not recommended.
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Suker
icon-origin-TRAVELOKA
9,7
/10
Reviewed 294 week(s) ago
The place is nice, clean, neat, the service is good and good, suitable for comfortable rest👍
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Rima A.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 294 week(s) ago
The first time I got here lost, it turned out that the position of the hotel was on the road. 1 percat high well on the roadside. The place is strategically located in a large parking area, the rooms are clean, comfortable, the officers are also good, they are ready to ask for help, feel at home, okay anyway.
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1 people find it helpful
Bintang R.
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Family
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9,7
/10
Reviewed 294 week(s) ago
Great, good and friendly service, clean and okay rooms, just good for a break.
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Suker
icon-Backpacking
Backpacking
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10,0
/10
Reviewed 297 week(s) ago
Very comfortable, spacious parking and friendly service.
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2 people find it helpful
Bintang R.
icon-Romantic
Romantic
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9,7
/10
Reviewed 298 week(s) ago
Very satisfying clean and comfortable place.
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1 people find it helpful
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Wahir W.
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Family
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8,5
/10
Reviewed 305 week(s) ago
The room is clean, the water is smooth, clean. thanks.
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1 people find it helpful
Zakia A.
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Backpacking
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8,5
/10
Reviewed 305 week(s) ago
The location is hard to find because it doesn't match the point on the map. Comfortable room for cheap price, initially in room 06 but apparently the air conditioner wasn't cold, moved to room 03 but maybe the room hadn't been fully cleaned, pillowcases, bed sheets and blankets were smelly and dirty, fortunately the service was very good, at that time I asked for the room to be cleaned and the clerk immediately replace the sheets, blankets, and pillowcases. The night's sleep was not good on the first night because there were a lot of mosquitoes and the noise of the air conditioner and water pump, the second night there were not too many mosquitoes because the room was cleaned again in the morning. Overall good, especially the service, but the cleanliness and comfort of the room should be improved.
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6 people find it helpful
Ramdani A.
icon-Family
Family
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9,7
/10
Reviewed 306 week(s) ago
The rooms are clean, service is good and friendly, comfortable like home, suitable for families.
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Debora I.
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Family
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8,8
/10
Reviewed 306 week(s) ago
Friendly reception, satisfying service, clean rooms, circumstances as per the photo.
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antoni p.
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Business
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8,5
/10
Reviewed 306 week(s) ago
The place is comfortable, clean and cheap.
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Nopri A.
icon-Romantic
Romantic
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10,0
/10
Reviewed 308 week(s) ago
Very satisfying starting from cleaning and comfort service, thank you.
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Rismeyfin Z. M.
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Business
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8,5
/10
Reviewed 312 week(s) ago
The location is not right according to maps. kl point on maps is a residential complex. Jd kl mo here, Dr. sp. This golf graha is in the left hand lane. Jalan Sumur Tinggi II. just browse the Family Board, because it turns out there is a boarding house behind it. Spacious room. Receptionis also responded to being asked to help with the cleanliness of the room. Don't be reluctant to get to the reception if there are complaints. They help me :) For example about cleaning the bathroom, or other mslh. I see, right? * Grek Family staff ek. make the staff ... check the rooms often, before checking in the next guest ... Mksh 😉
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2 people find it helpful
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