7,4
Pleasant
From 243 reviews
Provided by travelers on
Cleanliness

7,2

Room Comfort

7,4

Meal

7,4

Location

7,5

Service and Facilites

7,1

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews OYO 1395 Carita Asri Villas & Resort

Number of reviews per page
20
40
Customer reviews
Ika P. W. S.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 157 week(s) ago
I already paid on the spot but it said I didn't check in and was billed on my card!
Translated by Google Icon
See original
2 people find it helpful
Caecilia M. N. E.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 160 week(s) ago
It's just not clean, the faucet room water is dirty, the bed is also not clean, dusty. But with the current price, it's still the best. The place is spacious and beautiful. The only thing lacking is not clean and not well-maintained.
Translated by Google Icon
See original
3 people find it helpful
Yohanna V.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 169 week(s) ago
Order 3 rooms, 1 room with AC doesn't work. Single mattress, lots of cockroaches, no standby receptionist, not maintained, the villa is dirty.
Translated by Google Icon
See original
8 people find it helpful
Murzaki
icon-origin-TRAVELOKA
6,0
/10
Reviewed 169 week(s) ago
The swimming pool is not working. The tv doesn't work either.
Translated by Google Icon
See original
2 people find it helpful
Rendra S. H.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 170 week(s) ago
Maybe because it's often empty, it's not well maintained.
Translated by Google Icon
See original
2 people find it helpful
risti m.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 170 week(s) ago
This accommodation is not livable, no receptionist when I checked in at 7pm, very dark. Cleanliness is very dirty, very poorly maintained. No toiletries, towels. AC is not cold at all. It should be that after a lot of bad reviews and not worth it, don't sell it again in the application, it feels like you have been cheated and cannot be refunded. bad.
Read More
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Denny S. S.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 170 week(s) ago
Not recommended at all, dirty, clogged toilet. Just the first and last.
Translated by Google Icon
See original
2 people find it helpful
Dwi I. R.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 170 week(s) ago
Sumpah jelek banget dan tidak terawat. Sayang sama sekali. Mohon untuk yang punya, di renovasi. Jangan Terima uang dengan harga mahal tapi bangunan dan fasilitas lain tidak mendukung. Kami menginap 2-3 Mei 2022. Sangat jelek dan kecewa. AC mati. Rumah tidak terawat. Pohon pohon kaya hutan gelap. Kolam renang tak terawat.
+5
2 people find it helpful
Profile Picture
Juwana A. P.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 170 week(s) ago
Very disappointing, the AC is off, the water is cloudy, the service is not there, just this last one.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Cristian A.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 170 week(s) ago
First come. Only greeted by 2 guards. No receptionist, no room service. There are no restaurants. As soon as you enter there is a parking excavator. Super dark area. Stuffy room. Was asked by the guard "do you want to move?" but because I already ordered on the D day, instead of deducting the funds. Yes, it's been accepted. One more. AC only wind. Not cold.
Read More
Translated by Google Icon
See original
3 people find it helpful
Sunarsih
icon-origin-TRAVELOKA
4,8
/10
Reviewed 170 week(s) ago
No wifi. By the way, the wifi hasn't been paid for. Asked he said again trouble. The swimming pool cannot be used. Just hanging out in the room. I'm sorry, it's really bad.
Translated by Google Icon
See original
1 people find it helpful
Kimi
icon-origin-TRAVELOKA
6,0
/10
Reviewed 176 week(s) ago
The air conditioner is not cold, the mattress is broken, the TV channel is not there,
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Apr 2022
Hi, we are very sorry to know that your experience with us was not pleasant and we will work on your feedback. Regards, Andrew
Translated by Google Icon
See original
Lukman H.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 176 week(s) ago
1. Check in, receptionist kosong. 2. Harus punya nomor penjaganya kalau mau check in. 3. Harga aplikasi tidak sesuai dengan real (untung ngg disuruh bayar lebih) 4. Kolam renang tidak diurus (kotor) 5. Ruangan disapu menunggu orang check in. 6. Lampu rusak. 7. TV tidak dalam keadaan siap pakai. 8. Ruangan kotor. 9. Perabotan rusak.
Read More
1 people find it helpful
Accommodation's Reply
06 Apr 2022
Hi, Sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Philip
Translated by Google Icon
See original
Edwin K.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 177 week(s) ago
Worst place to stay, arrived at 10Pm front office was closed got offered another villa but was way too big for only two people, the actual villa we were supposed to get was fully booked. Still gor charged even though office was closed and disnt stay at the location.
4 people find it helpful
Accommodation's Reply
24 Mar 2022
Hi Edwin! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Jane!
Chandra B. K.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 183 week(s) ago
The service. Just as we checked, we were asked to pay for the room again. Meanwhile, we rent villas, not rent rooms.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Feb 2022
Sorry for the inconvenience, Chandra. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kimawati!
Basilius A. A.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 183 week(s) ago
Like the previous review. :).
Translated by Google Icon
See original
4 people find it helpful
Ratna
icon-origin-TRAVELOKA
9,7
/10
Reviewed 184 week(s) ago
Not as bad as people comment. Good, friendly, cheap service. I just checked out on 29/01/22, I was thinking about horror. Clean spacious. Friendly or not the caretaker
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Feb 2022
Hey Ratna, Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Kisno!
Irma A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 192 week(s) ago
Disadvantages: Butek bathtub water, fortunately there is still a shower and the sink drain is broken, cannot be used, the swimming pool water is green as if it is poorly maintained, only 1 room AC works. Pros: The atmosphere is still beautiful, Many beach places to travel, the condition of the room and mattress is good, the TV is also OK, the CS is friendly. Suggestion: Please improve more facilities for the convenience of guests so that visitors' interest can come back here to stay again. Points: 80.
Read More
Translated by Google Icon
See original
4 people find it helpful
Herusunaryo H.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 195 week(s) ago
Rotten. The price of messages in the app is 2050. The bathrooms all didn't work, the water was bad + dead, we were transferred to another unit. The swimming pool cannot be used, WiFi does not work.
Translated by Google Icon
See original
2 people find it helpful
MANBOY T.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 199 week(s) ago
Not really a recommendation. Critical
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40