7,1
Pleasant
From 42 reviews
Provided by travelers on
Cleanliness

7,0

Room Comfort

6,9

Meal

7,4

Location

7,4

Service and Facilites

7,0

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Traveler Reviews Apartement Gateway Pasteur By Sean

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40
Customer reviews
Y***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,0
/10
Reviewed 6 week(s) ago
The apartment studio room in normal price I think only Rp. 200K/day but when I stayed I've bought Rp. 1.4M/day. It's so bad price and so bad room condition, so bad hotel's services. No bathroom amenities, damage closet, no international TV channel, dirty and smells very bad towels, no mineral water, in overall so bad room condition and so bad services for price 1.4m rp. And I did not have any chance to survey the room condition before I ordered. Why does the app offer this kind of so bad hotel's services and so bad room condition to loyal customers in so expensive price?
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Andre G. G.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 124 week(s) ago
The place is clean, the service is also good, next time if you have an out of town assignment again, so that it is close to the airport and the toll road, definitely come here again...
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1 people find it helpful
Siti Azizah
icon-origin-TRAVELOKA
9,7
/10
Reviewed 145 week(s) ago
Clean rooms, smart tv, pretty good service, large swimming pool, very strategic location near the Pasteur toll road.
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Defi M.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 162 week(s) ago
The property was not well maintained. The bed sheet was so dirty, as well as the bathroom, the wall, etc. We couldn't have proper sleep. The pool can not be use. Bad experience ever.
2 people find it helpful
Endah A.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 163 week(s) ago
My first experience staying overnight here was very pleasant. The 2BR apartment is spacious & comfortable, although there is an unpleasant smell in the bathroom because the exhaust fan is dead. Got towels, toothbrushes & soap (even though they were given a bit late because they were waiting to finish at the laundry first). The 1.2 meter swimming pool is great (although the pool water is cold, my kids say). There is a gallon of water filled with 1/2 gallon. There are glasses, plates & cooking utensils (although no matches). The location of the apartment is quite strategic, close to the Pasteur Toll Road. God willing, if I go to Bandung again, I want to stay here again. thanks.
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Debora N.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 165 week(s) ago
Not reccomended. Contact can't be reach for the check in and check out. Finally, checked in at 10 pm. It was raining really hard. I supposed to check out at 9am. But the man showed up at 12. No office.
1 people find it helpful
Drughi T.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 168 week(s) ago
Dirty rooms like lazy cleaning. The outside window door can't be locked. Towels and sheets were not washed clean. But please, the children's swimming pool facilities are delicious and the location is not far from the Pasteur toll road.
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1 people find it helpful
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Indah P.
icon-origin-TRAVELOKA
6,7
/10
Reviewed 172 week(s) ago
All the drains are clogged, so there is a smell in the room.
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2 people find it helpful
Siska S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 180 week(s) ago
The place is very comfortable clean. The friendly owner also has wifi. Highly recommended . This is suitable for those who are on vacation in Bandung because it is close to the toll road.
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1 people find it helpful
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Oktaria A. S.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 181 week(s) ago
The apartment is nice but the smell is not very good. It smells like garbage because it looks like something is leaking either from the drain or something. I don't understand either. The swimming pool has too many rules. I chose to come here because I brought my child, but indeed there was one of my children who didn't bring a bathing suit. The rules are too rigid. My 5 year old son finally couldn't swim because he forgot to bring it and ended up crying because of this. For small children, it should be more flexible. Except for adults who already understand the rules. This is my first stay here and won't be coming here again. I'm tired. Not recommended for those who bring children.
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3 people find it helpful
ARIZA
icon-origin-TRAVELOKA
8,9
/10
Reviewed 184 week(s) ago
Ok, the only problem is the AC doesn't work, the flush closed doesn't work, hopefully it can be fixed.
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1 people find it helpful
Acep I. G.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 184 week(s) ago
Very bad. Just found out that there is an apartment like this, there is no receptionist, no special officer, the place is very poorly maintained, the sink is leaking. Really individual apartments that are not suitable to be used as a place to stay, very sorry for choosing this place.
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Rizki A. S. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 185 week(s) ago
Nice rooms, toiletries such as towels and toothbrushes are also available.
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Agung G.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 198 week(s) ago
It's bad that the number listed cannot be contacted.
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1 people find it helpful
Accommodation's Reply
03 Oct 2021
Dear Mr Agung Thank you for taking the time to write feedback for us via Traveloka. We apologize for your inconvenience. The review has been submitted to our team so that it doesn't happen in the future. Our team has also tried to contact you repeatedly by telephone but no response at all, and I hope you can give us a chance to prove that we can do better in the future. Highly dedicated training will definitely be emphasized again to improve our services. Your comments will definitely help us to improve our hotel services. Greetings Management Apartement Gateway Pasteur By Sean
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Sofie M. C.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 217 week(s) ago
Lokasi sangat strategis dekat dengan pusat kota, kamar bersih dan wangi, disediakan kompor dan alat makan, pelayanan ramah, bakalan menginap di sini lagi.
5 people find it helpful
Accommodation's Reply
07 May 2021
Hi Sofie Thank you for staying at Apartement Gateway Pasteur By Sean, we are very happy with your feedback. We are waiting for your next arrival to enjoy pleasant service just for you. Greetings Apartement Gateway Pasteur By Sean
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Putriwidia H.
icon-Family
Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 286 week(s) ago
Clean, comfortable, very complete kitchen for apartment facilities. Can have breakfast too, unfortunately, facilities are written for 3 guests / rooms. But breakfast is only 2. there is no warm water yet. But it can be circumvented using boiled water for bathing. Because there are pots and stoves that are qualified. Recommended for small family gathering places.
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2 people find it helpful
Joli
icon-Family
Family
icon-origin-TRAVELOKA
6,0
/10
Reviewed 289 week(s) ago
Dirty bathroom. Empty gallon. The furnish tables are dirty. Dusty. Just entered check-in. I am with family 1 hour later check out. sticky floor. not brushed. black mop. toilet brush. mess in the bathroom. Only 1 towel, looks dirty. Placed on a dusty TV rack. The mending is clean the bed.
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1 people find it helpful
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Nurachim P.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 298 week(s) ago
Poorly maintained. Not occupied. Moved to the finished hotel.
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2 people find it helpful
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