Traveloka (426)
8,4
Very Good
From 426 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,4
Meal
8,1
Location
8,7
Service and Facilites
8,4
People often mention about Cordex Oase
All
Staff Friendliness (31)
Distance to City Center (28)
Bedroom (26)
Accessibility (22)
Wifi (22)
Ambiance (22)
Bathroom (21)
Hotel Area (19)
Room Space (18)
Surroundings (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Cordex Oase
Number of reviews per page
20
40
Customer reviews
N***l
Leisure
9,4
/10
Reviewed 2 week(s) ago
The staff is very friendly and explains well if there are any problems. The cleanliness and comfort of the room are also maintained, the room is cleaned very quickly and has been notified if you want to clean the room before 3 o'clock. Next time it will be an option for accommodation if you go to Pekanbaru again. Don't forget to bring a toothbrush because it is not provided, Thank you!!
Read More
See original
Find this review helpful?
N***l
Leisure
9,4
/10
Reviewed 2 week(s) ago
The staff is very friendly and explains well if there are any problems. The cleanliness and comfort of the room are also maintained, the room is cleaned very quickly and has been notified if you want to clean the room before 3 o'clock. Next time it will be a choice of accommodation if you go to Pekanbaru again. Thank you!!
See original
Find this review helpful?
FA
Fitri A.
9,1
/10
Reviewed 2 week(s) ago
Affordable price, good room quality, soft bed and not the same as other affordable hotels. Friendly and caring staff, cold AC. Comfortable to stay here, with affordable price but beyond the expectation of the room. Good.
See original
Find this review helpful?
R***a
Leisure
8,6
/10
Reviewed 2 week(s) ago
The hotel is located in the city center, close to the mosque, easy to find food. It's just that I booked a room on the 1st floor, given a room on the 3rd floor. The check-in process was problematic, the room was not ready to be cleaned with the excuse that there was only 1 housekeeper so we could only check in at 15.45..
Outdoor AC was noisy, the door lock to the room towards the window was missing. Already conveyed to the officer, no solution.
Read More
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2025
Dear Our Beloved Guest, thank you for sharing your feedback with us. We sincerely apologize for the experiences you described during your stay. We take all guest comments seriously as they help us identify areas for improvement. We regret that we did not meet your expectations regarding several areas, Please be assured that we are addressing these concerns with our team to ensure they are resolved promptly. We value your business and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you'd like to discuss your experience further or if you have any additional concerns, please don't hesitate to reach out to us directly. Thank you again for bringing this to our attention. We look forward to welcoming you again soon.
Best regards,
Angga Kurniawan
Operational Manager Cordex oase Pekanbaru
IO
Ika O.
8,5
/10
Reviewed 2 week(s) ago
While working with my husband, I stayed here because it was close to the food center. Everything was ok. Worth it for the price.
See original
Find this review helpful?
RH
Rudi H.
Leisure
10,0
/10
Reviewed 4 week(s) ago
good service..clean hotel..highly recommended
See original
Find this review helpful?
y***o
9,4
/10
Reviewed 5 week(s) ago
Good and cheap hotel, near to the city.
Find this review helpful?
Y***i
8,2
/10
Reviewed 7 week(s) ago
It's better if the room is ready if the guest has booked in advance. Don't wait more than 30 minutes for the guest in the lobby. I've stayed here 6 times when I went to Pekanbaru. That's my only complaint. The rest of the room is okay.
See original
Find this review helpful?
Accommodation's Reply
30 Apr 2025
Dear Our Beloved Guest,
thank you for sharing your feedback with us. We sincerely apologize for the experiences you described during your stay. We take all guest comments seriously as they help us identify areas for improvement. We regret that we did not meet your expectations regarding several areas, Please be assured that we are addressing these concerns with our team to ensure they are resolved promptly. We value your business and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you'd like to discuss your experience further or if you have any additional concerns, please don't hesitate to reach out to us directly. Thank you again for bringing this to our attention. We look forward to welcoming you again soon.
Best regards,
Angga Kurniawan.
Operational Manager Cordex oase Pekanbaru
P***o
Staycation
6,0
/10
Reviewed 8 week(s) ago
I ordered a smart double, but was given a twin. The toothbrush was missing.
See original
Find this review helpful?
A***N
9,4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean and fragrant, close to the city center, the best 👍
See original
1 people find it helpful
E***r
8,5
/10
Reviewed 9 week(s) ago
the hotel is comfortable, the staff is friendly
See original
1 people find it helpful
R***Y
10,0
/10
Reviewed 10 week(s) ago
Highly recommend staying here, and have become a regular customer 👍
See original
1 people find it helpful
Y***i
Transit
8,2
/10
Reviewed 10 week(s) ago
Comfortable. I stayed here for 2 days. Cleanliness is okay. Close access to everywhere. It's just lacking a toothbrush.
See original
Find this review helpful?
NE
Nugraha E. P.
9,4
/10
Reviewed 10 week(s) ago
The staff service is very friendly and the hotel area is clean
See original
Find this review helpful?
RV
Rasyid V.
Transit
8,8
/10
Reviewed 10 week(s) ago
Okay, close to the city center, good service, friendly staff 👍
See original
Find this review helpful?
at
anom t. s.
9,7
/10
Reviewed 11 week(s) ago
transit before continuing the 14-hour journey..
Randi's staff is friendly, the parking attendant is very helpful when the car has a problem.
See original
Find this review helpful?
E***n
6,6
/10
Reviewed 12 week(s) ago
Unpleasant experience.
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2025
Dear Mr. Erdiyan Ardi,
Thank you for sharing your feedback with us. We sincerely apologize for the experiences you described during your stay. We take all guest comments seriously as they help us identify areas for improvement.
We regret that we did not meet your expectations regarding several areas, Please be assured that we are addressing these concerns with our team to ensure they are resolved promptly.
We value your business and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you'd like to discuss your experience further or if you have any additional concerns, please don't hesitate to reach out to us directly
Thank you again for bringing this to our attention. We look forward to welcoming you again soon.
Best regards,
Angga Kurniawan
Operational Manager Cordex oase Pekanbaru
YT
Yusrina T.
9,7
/10
Reviewed 12 week(s) ago
Order the Smart Type to be upgraded to the Type above. The staff are friendly, the best. Recommended 👍
See original
1 people find it helpful
H***i
Business
8,5
/10
Reviewed 14 week(s) ago
Staying at Cordex, close to the city, easy access to food and other necessities..recommendation for others, sis..
See original
Find this review helpful?
A***n
Business
10,0
/10
Reviewed 16 week(s) ago
The hotel is in a strategic location, the rooms are comfortable, very clean, the service is very good and friendly.
See original
Find this review helpful?
Number of reviews per page
20
40
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved