StoneHaven Le Manoir Relais & Châteaux

Explore StoneHaven Le Manoir Relais & Châteaux
9,6
Exceptional
From 418 reviews
Cleanliness

9,8

Room Comfort

9,4

Service and Facilites

9,6

Traveler Reviews StoneHaven Le Manoir Relais & Châteaux

Number of reviews per page
20
40
Top reviews
Yves
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very chick and personalized with attention, well maintained and kept the original atmosphere and upgraded the room amenities, Dining room is beautiful and the service is prestine, the food is excellent.
Therese M
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Magical location, beautiful historical hotel, friendly staff , exceptional food , room furniture needs be upgraded and rationalized, the property in and out needs some attention. We intend to return as overall our experience was very agreeable and the setting exceptional.
YANNICK
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We appreciated the effort of the hotel staff, but it seems there were a few areas where their experience could be enhanced. Some of the service felt a bit uncoordinated, which may be due to limited training.
Ben
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Provided last minute concierge services to get me what I needed during a holiday weeked
K A
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a luxurious and beautifully located hotel. Service and food were very good, although there are a number of small issues that could easily be corrected that get in the way of a 5 star review. In the bedroom, lights on both sides of the bed, please! In the bathroom, more towel rails or hooks - one towel rail in the shower area is totally insufficient. And at least one mirror in the bedroom, please! And re. the shower, who designed it so the taps/heat controls are at opposite ends of a large quasi wet room? And please more lighting and comfortable seating in the bar area - I know most people read from phones or tablets, but we were having to use the iPhone torch to read books and even the bar menu! Otherwise, we had a great stay! 😎
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Eric
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a beautiful property in a beautiful area. The staff is very welcoming and happy to assist in any way they can. The downsides exist though. The property should advise when a wedding is being held so you can adjust your plans accordingly. The gardens are inacessible, the bar and outdoor patio were closed to hotel guests aside from the wedding guests and we could not access the restaurant for breakfast the day after the wedding. It was fully booked. This hotel is set in a nature area yet there are almost zero areas to sit outside unless at the pool. There are simply no chairs out. It was such a bizarre finding for such a large property. If you are in the annex building as we were, there is a small wooden rocking seat to share amongst the entire building. Such small gestures could entirely shift the feel of this beautiful location. Lastly, the one day we could access the bar, there was no cocktail menu. Just a mocktail menu. We found this odd for such a high priced location especially is a pre-holiday time of year. There is just a slight miss with this destination. It’s not fully thought out. We would still recommend but small adjustments as noted above could make a significant lasting impression.
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Marilyn
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stonehaven is a lovely place - comfort, peace, great setting. Staff is helpful and friendly, and they have a first-rate restaurant. It's a short drive to Ste. Agathe as well as Val David, Ste. Adele, and San Saveur for those who like to look around. There are lots of trails at Stonehaven as well. This was our second stay here.
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Douglas
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Epic Location, way more special on many levels than staying in any big name chain hotel.
Claude
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Superbe we will be back !
Pierre
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Manoir splendide à l’extérieur et intérieur, paysage superbe, personnel vraiment attentionné
Chantal
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All good Just revise the usage of the in room A/C, hard to calibrate. In room chairs need better cushions. All else great
Petra
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely manoir beautifully renovated, gorgeous furniture and art everywhere. However, our room was tiny and very average, nothing special at all.
Analea
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We will always stay here when we are in Tremblant. Outstanding property!
Haig
6,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff at the pool and restaurant were amazing but hotel staff especially at reception were very rude and unaccommodating for the slightest things.
Terence Luen-Ngok
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

very unique resort hotel quiet dining great staff excellent
Wing Tai
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent experience with the hotel facilities, however, my first impression was not good as my room had not been cleaned and ready when I walked in and was surprised to see it that I was changed to another room. Besides, the introduction tour was cut short that I need to explore myself during the stay on the last day before checking out. It could be better…
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Pierre
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This place is just amazing, calm, great food and excellent service
Verified traveler
6,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Suberb hôtel with very poor restaurant. This level of hôtel and restaurant offered average quality food but the quantity served and the prices were abusive (twice what you would pay on similar restaurants in Europe) to say the least. We will not be back at this hôtel, strictly due to the practice of the restaurant.
Paula
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My husband and I enjoyed celebrating our anniversary at this hidden gem. The room was pretty, comfortable and well-appointed. Dinner in the restaurant was exquisite, exactly what you expect from a relais et château. We stayed in January. We relaxed in the outdoor hot tub and sauna. This will be a regular get away for us.
Verified traveler
6,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I left my stay feeling pretty disappointed. The staff wasn’t very friendly, hardly anyone said hello. The room service wasn’t great either. The only things they really did were change the towels and rinse the coffee cups. I had asked for a fridge before arriving, but it wasn’t in the room. When they finally brought one, it was dirty and unplugged. The bathroom door didn’t close because it was off its hinges. I told the front desk, and they just asked if I was okay with it, but nothing was fixed. The bed wasn’t made during my stay, which has never happened to me before. When I asked why, they said it had been a busy day. Honestly, that didn’t feel like a good excuse. It made me feel like guests were being ignored because other events were more important. What saved the experience was the food and drinks. The quality was amazing. Big thanks to the chef and the kitchen team...everything was really tasty and well done. Quality was all there !
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